Global Cycling Gear Reviews 

143
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Three weeks into our order and still no shipping details other than label created. Was advertised to be delivered within a week. GCG support says the kits shipped but tracking says other. If it's a US... See more

Company replied

Rated 5 out of 5 stars

I ordered a college kit, jersey and bibs, and was pleasantly surprised by the overall quality and appearance! The colors were spot on (always a problem when ordering college stuff) and the sizing was... See more

Rated 5 out of 5 stars

But I was searching for a customized jersey to support my college team. Much to my surprise, they then sent me several design options. The jersey fled my frame perfectly and used breathable fabric tha... See more

Company replied

Rated 5 out of 5 stars

The jersey I thankfully ordered fits like a glove and you can tell the material is made to last. It's also comfortable for long rides and the stitching is holding up well. I also like the great design... See more

Company replied

Company details

  1. Sportwear Manufacturer
  2. Outdoor Sports Store

Written by the company

At Global Cycling Gear, we design premium cycling apparel that combines style, quality, and performance. Experience unmatched comfort and joy in every ride with our expertly crafted gear.


Contact info

3.7

Average

TrustScore 3.5 out of 5

143 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 1 month

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3.7

All reviews

(143)

26 reviews in the last 12 months

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Rated 1 out of 5 stars

BEWARE of this company

BEWARE of this company. Ordered an XL jersey that fits with all U.S. reputable companies. Their XL was a joke. It barely fit my 115 lb. wife. When I tried to get a refund they said size reasons don't qualify. They offered to replace with a larger size for another $29 and keep the original, or if we wanted an exchange we had to ship the original back to them at our cost, $42 from Colorado. Might have chosen option 1 but did not have the confidence that an XXL would even work. If you have any doubt about fit I would steer clear of this company.

1 August 2024
Unprompted review
Rated 4 out of 5 stars

Easy to Shop and Order

Found my Univ of Michigan cycling bibs and jersey and had an easy ordering experience. Very happy with the quality and fit. Delivery took a few weeks, but it was worth the wait! Thanks Global Cycling Gear team !!

19 March 2024
Unprompted review
Rated 2 out of 5 stars

Delivery time

Hard to give a review when delivery takes 3 plus weeks.
Sizing was off (like a lot of bike shirts) Not crazy about material

7 April 2024
Unprompted review
Rated 5 out of 5 stars

Like my new University of Tennessee Cycling Kit

I just received my new University of Tennessee cycling kit ordered from Global Cycling Gear. I am very pleased with the cycling apparel. I like the various University of Tennessee cycling apparel designs from which to choose. The entire process of ordering and receiving the product went smoothly and timely. Thank you to Global Cycling Gear for being in business and offering these University of Tennessee cycling apparel products. All went well. I am very pleased. Thank you.

28 March 2024
Unprompted review
Rated 1 out of 5 stars

Shipping Purgatory

I ordered a cycling jersey on March 1. On March 7, I got an email saying that a label had been created. Per their confirmation email, you get the tracking after the order has been manufactured. Two weeks later and there is still no update on the tracking. I've emailed several times and am told to be patient. I'm out of patience.

20 March 2024
Unprompted review
Rated 5 out of 5 stars

I had been searching for Marine Corps…

I had been searching for Marine Corps cycling kits then I found Global cycling gear!!!!! They have a great selection and the product has not disappointed. I love that I can cycle while showing my pride being a Marine veteran.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Very well made!

The 3 cycling kits I ordered are very well made and very professional looking. Took a little longer to get this delivery, but very, very, happy with the products!

20 February 2024
Unprompted review
Rated 1 out of 5 stars

Misled

I placed an order for a jersey, USC Gamecocks, on November 14. The website stated that there were seven in stock. I received a confirmation email that the order will ship in 5-7 days. On November 23, I received an email stating that my order was shipping out from Texas. Fast forward to November 30 and still "sitting" in Texas. Now my order is supposedly "sitting" in Georgia. I paid extra for shipping to ensure that if I did not receive my order I would get a full refund. I have sent four emails and get the response that it takes time to create custom orders and thanking me for my patience. I will not order again from this company nor would I recommend them. I would rather them keep my order and refund me the money.

14 November 2023
Unprompted review
Rated 5 out of 5 stars

Birthday gift to my husband

I gave to my husband, an alumni of University of Michigan (he’s now 55) a kit representing University of Michigan. He BEAMED when he got this birthday present and wore it with pride. Best present I could have ever given him. I wish I could put his picture here!

10 October 2023
Unprompted review
Rated 5 out of 5 stars

International service charges??? Updated

Beware I have not received my order yet will write another review once I receive.

But beware of a strange charge.
I place my order and paid with PayPal the $133 charge shows in my account but I also got a $4 charge that is for international service charge that didn't go through PayPal and shows on my credit card account. A little fishy but my credit card company is aware.

I received my items very pleased with the materials color match photo online. Would not hesitate to order again.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Perfect service, perfect product, happy client

I ordered a cycling kit for my husband which did not fit and then experienced the best customer support ever. The kit was replaced and all my feedback was replied on personally, quickly, super friendly and really caring. That's how it should be everywhere. This is how customers are made happy and loyal. Thank you very much. By the way: the kit looks great, is of very good quality AND all this at a reasonable price. Happy to shop at Global Cycling Gear again.

12 October 2023
Unprompted review
Rated 5 out of 5 stars

Globalcyclinggear great choice!

Globalcyclinggear has made several cycling kits for me with my team logo on them. I love them! They have worn well through my cyclocross season. I keep coming back because of the quality of service and their great products! I would recommend them.

24 September 2023
Unprompted review
Rated 1 out of 5 stars

Return to Vietnam

Product was way too big as per the sizing guide. Even though the phone number is US based, they requested I return it to Vietnam or pay $29 for another jersey that seems to be of questionable quality.

6 September 2023
Unprompted review
Rated 5 out of 5 stars

comfortable and affordable

i ordered two biking outfits for my son and grandson and needed them by a certain date. Although they couldn't arrive to me by the time i needed them, Global Biking Gear did everything they could to make me happy. They were curtious and helpful even though they were not able to get them to me on time. I think when there's a problem, and the company really steps in to help, is the sign of a good company.

1 August 2023
Unprompted review
Rated 1 out of 5 stars

Total scam- they steal your money

Currently stuck in refund hell with this disgusting company. They are fraudulently selling products with my company name on them. The product they deliver looks nothing like our company colors. They REFUSE to give a refund once the product arrives and looks nothing like the photo. This company is a total scam and you should AVOID.

29 August 2023
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. First The products are not licensed and they rip off the trademarks. Pure theft of property.

Second no support. No returns.

DONT BUY

28 August 2023
Unprompted review
Rated 5 out of 5 stars

Enthusiast cyclist and long term customer

I’m a cycling enthusiastic and long term customer of GlobalCycling Gears. In addition to their unique designs, that usually get a lot of attention from other cyclists, the product is made with high quality material, being supper comfortable on long rides +4hs and durable.
Totally recommended.
Safe riding
Otto

14 August 2023
Unprompted review

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