After receiving my order in severely damaged packaging, i contacted cusmtomer service and provieded every photo, document, and form they requested. Despite multiple email exchanges and full cooperati... See more
Company replied
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See what reviewers are saying
Received items a couple of days later than they were originally promised. Items didn't fit, but there's no return label for customers in Ireland. But there is label for customers in UK. No mention... See more
When ordering rackets, a confirmation letter was not sent. A few days later, I received a refusal due to the fact that the manufacturer does not deliver its product to my country. This is a lie, I onl... See more
Ordered something by mistake, reached out right away to cancel before the order was gonna be processed... useless customer service told me it was too late (5min after the order was made... shipping co... See more
1.2
Bad
245 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 month
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Always satisfied
11 January 2020
Unprompted review
Quality is great
Quality is great. Just as described product. Size was exactly what I needed & asked for, and delivery was fast and on time for the birthday gift it was for!
11 January 2020
Unprompted review
All great
All great. Your prices could be in some cases more competitive, but otherwise all good.
11 January 2020
Unprompted review
I'm a Nadal fan
I'm a Nadal fan, so I'd like to give your opinion from that perspective.
・ Handling unreleased clothing, shoes, wristbands, etc. in Japan
・ Sales start of the product is fast
・ Respond quickly to my unfamiliar English questions
Good customer service
・ Easy from order to shipment. 7-10 days from shipment to arrival in Japan
Be quick
・ There are discounts, and the service is satisfactory
Satisfactory service
・ Feel like you are shopping in Japan, even if you are from another country
Good customer satisfaction
○ From these times, I use it often.
Well, speaking of luxury, if there is a service like a discount point according to the purchase amount, I hope that it is better.
11 January 2020
Unprompted review
where is my order
good morning
i heven't received yet my order since 20 nov. !
why you charged me for shipping 40Euros if the shipping logistic is so bad!!! im not satisfied with this matter. the shipping is so expensive and the service is not good enough.
when i order online from another companies, shipping is free and its delivered within a week, in tennis point the shipping is very bad
waiting for your kind reply
Rami Mazzawi
11 January 2020
Unprompted review
good quality
11 January 2020
Unprompted review
I’m a returning customers and service…
I’m a returning customer and service is always excellent. Sometimes postage to Malta is a little slow but otherwise no issues whatsoever. I’ll be back soon for another order.
11 January 2020
Unprompted review
Good service
Good service, but sometimes you ship orders without some items. I hope you will improve your service and wish you to be the best online tennis store!
11 January 2020
Unprompted review
Good prices and fast delivery.
11 January 2020
Unprompted review
I always order from here my tennis…
I always order from here my tennis shirts. I can recommend.
11 January 2020
Unprompted review
Good quality site
11 January 2020
Unprompted review
I got what I expected and the delivery…
I got what I expected and the delivery was faster than expected. Good prices for selected items!
11 January 2020
Unprompted review
Trusted service!
11 January 2020
Unprompted review
Excellent choise
11 January 2020
Unprompted review
i prefer all the products can be…
i prefer all the products can be shipped in one parcel
11 January 2020
Unprompted review
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