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Global-e Reviews 9,832

•
TrustScore 4.5 out of 5

4.6

e-Commerce Service
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Review summary

Created with AI, based on recent reviews

Considering 2,351 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the swift delivery of their orders, often arriving ahead of schedule and well-packaged. Many people are delighted with the high quality of the products, finding them to be exactly as described online and beautifully made. The overall service, from ordering to shipping, is consistently described as excellent, with clear communication throughout the process. However, some customers also noted issues with certain shipping companies, mentioning slow delivery, lost packages, or incorrect items being sent. A few other people also felt that customer service was unhelpful with customs processes or resolving issues with orders, and some received stained or damaged items.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product, praising the wide selection and high quality of items such... See more

Quality

People report positive experiences with quality, with many customers praising the products as very nice,... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the speed and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction and even love for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The order arrived on time. The shoes look as their description online and I really like them! They are elegant and of good leather quality! I'm glad I asked that young lady in M&S where she bought her... See more

Rated 5 out of 5 stars

I was kept informed by Aigle as my order went through their system. Their shipping company DHL also kept me well informed of the the process and delivered my item safely. I was very pleased with the i... See more

Rated 5 out of 5 stars

My shoes arrived safely all the way from Paris within five days! Well packed, great quality and good looking shoes. I find them slightly narrow, but they should give with time, as they’re all leat... See more

Rated 5 out of 5 stars

Everything went well, from ordering to shipping, nothing to complain. I think this is the 3rd time that i ordered from them and always has been top quality service. Highly recommended.

Company details

  1. e-Commerce Service

About Global-e

Written by the company

Global-e is the chosen cross-border e-commerce partner of hundreds of retailers and brands across Europe, the USA, and Asia. We enable online retailers to sell to and from anywhere in the world, and global online shoppers to buy seamlessly.

Via Global-e’s solution, brands can offer their international customers a localized online shopping experience that is tailored to their market.

This includes browsing and payments in the local currency, tax and duty calculation and pre-payment for a guaranteed landed cost, a wide variety of local and alternative payment methods, transparent returns processes, advanced international payment fraud prevention, and more.

Need to track your order? Click here

Need to return your order? Click here

Need to submit an enquiry? Click here

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Nice experience

My order arrived early ,items are great and well packaged .Thank you great shopping experience, highly recommend.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

CASIO G Shock

Reliable company that delivers quality products in a timely manner. I will buy again once I see something I like and is new.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Best customer service experience!!!!

I had an issue with a return and the customer service team handled it promptly and immediately and they did not give me a hard time at all! NEVER EVER EXPERIENCED SUCH AMAZING SERVICE FROM ANY ONLINE STORE EVERRRRR! The beesssssst ! So professional i am so happy!

14 May 2026
Unprompted review
Rated 1 out of 5 stars

You are frauds.

You charged me £69.99 for life360 and I don't have a membership.
You are frauds.

2 May 2026
Unprompted review
Global-e logo

Reply from Global-e

Dear Yusuf,

Thank you for your review.

We have reached out via Trustpilot for further contact details, and look forward to your response.

Kind regards,

Global-e

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