Glitzglamandrebellion Reviews 

If I could rate zero stars I would. The owner is negligent, unprofessional, and verbally abusive. I ordered a black vintage inspired heart apron and after weeks with no shipping updates I received someone else’s order. I sent an email to the address provided on their website, and after days of no response I tried the on website chat line and finally got a response. At first they said that they received no email and didn’t know what I was talking about, and gave me a completely different email to forward the information to. When I did they told me they knew they had a mix up and that my correct item was already on the way (but they never updated me?). They then asked me to forward the package I received to the right person, and proceeded to send me that persons shipping label with their full name and address. After almost two weeks I finally got an update saying the apron (that I was told was already on the way) was finally dropped off to ship. When I received the package it was the wrong item AGAIN. A completely different apron. I contacted the help line again and they tried to tell me that I received the right item despite me literally having pictures of my order confirmation vs what I received. They told me to just “put it on.” I asked again for a refund and they agreed, but minutes after they refunded me they proceeded to call me stupid and threatened to try to take back the refund. they said word for word :
“You are stupid. It's the petticoat and the occasion. Ok hustler, I am going to claw back that refund, bc you are working”
whatever that means..???
I’ve literally never had a shopping experience bad enough that I felt the need to leave a negative review, but I really wish that I would’ve known what kind of person I’d be dealing with before I made a purchase from them. Don’t waste your time, money, and patience.

So disappointed!!
I placed my order on May 6th for my dream dress. I was so excited for it to come.
I waited over a month and it never shipped. I emailed the owner Feliz June 8th saying it was over a month and I needed this looked into. They said “oh nothing takes a month, let me look into this for you.” And then crickets. I waited two days and emailed again with a reminder to update me asap about the issue. They didn’t respond. I emailed again a day later. No response. A week passed with no response to the initial email thread. So I sent a new email. And no response. At this point I was very worried I was being scammed. I found some other reviews online of people who had had similar issues, but the Facebook was only good reviews - a red flag that possibly the owner is deleting bad reviews. I was very worried as at this point I was being ghosted and ignored. I’m also disabled and low income so dropping $80+ on a dress is something I never do! But I fell in love with this dress and it was sold out everywhere. I sent the owner an ultimatum via email and Facebook: mail me the dress I ordered with tracked shipping within 48 hours or I would do a chargeback to my credit card and post negative reviews. Normally I wouldn’t threaten such a thing but at this point I had tried to reach out and resolve the issue multiple times and had been ghosted. Finally the owner rudely responded on Facebook and said I was a bad customer and threatening - (yes! I’m threatening because what else can I do when I’ve been ghosted?) - and refunded my order. I asked if they could just send the order with tracked shipping because I still really wanted the dress and then I wouldn’t leave bad reviews bc I want this resolved. They doubled down saying I was bad and refunded me - and I’m thinking now they only refunded and responded because they knew I was going to do a chargeback, which credit card companies do penalize the business for. They then went even further and lied claiming they had emailed me back detailing some sort of exchange process - which makes zero sense because I hadn’t received ANY product so what is there to exchange? - I had looked through my junk mail folders already and knew there was nothing. I asked them to show me any proof that they’d tried to contact me, a single screenshot. And they couldn’t. Because there is no such screenshot because they never tried to email me! I cannot STAND liars. So at this point I’m telling everyone I can to not order from them, I’ve even emailed the brand that makes the dress I’ve ordered telling them to not work with this company anymore. The owner Feliz is a liar and scammer and I have ALL my emails, and receipts to prove it. I told them that mistakes happen and that is okay but doubling down and lying is absolutely disgusting and unacceptable behaviour. I wish they could’ve shown some accountability with an apology and taking ownership. I wish I could’ve gotten my dress. I’m glad I got a refund at least but I’m very certain that I wouldn’t have gotten that had I not threatened to charge back. So if anyone else has waited an excessive amount of time for their order and then been ghosted by Feliz - please know that you can contact your bank or credit card for a charge back! Get your money back at least from this scam artist.