Gleevape Reviews 264

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the authenticity and top quality of the products, noting their pleasant taste and good airflow, with many highlighting the longevity of the items. People are very satisfied with the company's service, frequently mentioning the clear, professional communication and the overall positive experience when ordering. The ordering process itself is often described as smooth and reliable, with many consumers expressing their intent to reorder due to the consistent quality and wide selection. However, some customers also noted issues with delivery times, with some experiencing longer waits than expected, ranging from 12 to 23 days, and occasional delays due to holidays. A few other people also felt that the product quality could vary depending on the model, and a small number of reviewers reported receiving broken items or experiencing poor service when trying to resolve order issues, including unresponsiveness and order cancellations.

What people talk about most

Product

Reviewers highlight positive aspects of the product. Customers praise the excellent quality, taste, and... See more

Delivery service

Users describe ambiguous interactions with delivery service. While many customers report fast delivery, with... See more

Order

People report positive experiences with their orders. Many customers express satisfaction, noting that their... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of... See more

Service

Customers had positive experiences with service. Many reviewers expressed satisfaction, highlighting great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is absolutely top quality. Pleasant taste and very good airflow. Also, it lasts much longer than you’d think! When the LED indicator shows 00 it’s still possible to use it for a long time w... See more

Rated 5 out of 5 stars

I am very satisfied with the company. My order was delivered in Belgium in 3 days. Very good communication via WhatsApp about the products that are in stock or not. The vape ordered are of very good q... See more

Rated 5 out of 5 stars

I ordered yesterday my 5th or 6th order and this company is very consistent. Quality is good And everytime if i have a question they respond fast and nice i recommend this to alot more people


Company details

  1. Wholesaler
  2. Electronic Cigarette Store

Written by the company

Welcome to gleevape.com, your premier online store specializing in disposable vape products. With 5 years of experience in the industry, we have established ourselves as a leading distributor of a variety of renowned brands such as Bang King, Elf Box, Al Fakher Vape, Vapeme, Waspe, RandM Tornado, Bang Box, and more. Our products are globally recognized and cater to customers in numerous countries.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Best Site for Bulk Orders

I have made numerous wholesale orders and have never been let down. The range of disposable vapes is great, with popular and hard-to-find varieties available. My orders always arrive well-packed and in top condition. Payment is secure, and communication is smooth. I particularly like the option of ordering directly through WhatsApp—it makes the process extremely convenient.

9 February 2025
Rated 5 out of 5 stars

Trustworthy Supplier

I was hesitant initially, but after my first order, I was hooked. Products are genuine and shipping is consistent. Customer service is fast, making the entire process hassle-free. Definitely a supplier to be relied upon!

4 February 2025
Rated 5 out of 5 stars

Great Variety, Smooth Experience

I've been placing orders at this site for months, and each time, the experience has been perfect. The product variety is incredible, with brands I know and hard-to--find flavors. Shipping is prompt, and the packaging is secure. I like the customer support team—they respond quickly and always give clear answers. One of the best aspects is being able to order in decent personal quantities without being forced into bulk orders. The payment process is seamless, and I gt tracking updates quickly. I have never had a single problem with an order. Highly recommended for anyone seeking quality!

4 February 2025
Rated 5 out of 5 stars

Excellent quality, good prices

I am really satisfied with my purchase from this e-cigarette website. The navigation is simple and intuitive, with a wide selection of products from top brands. I easily found what I was looking for, and I really appreciated the detailed product descriptions, which helped me make an informed decision.

The shipping was fast, and the packaging was flawless, with every item arriving in perfect condition. Additionally, the customer service was always available and professional, ready to answer any questions I had. This is a website I highly recommend, especially for the quality of the products and the ease of shopping.
If you're a fan of e-cigarettes or just getting started, this is the right place to find everything you need!

14 November 2024
Rated 5 out of 5 stars

Amazed

Very fast comunication, seller provided me with plenty information regarding shipping time and reasons for possible delays. But there were no delays. I received the package intact which was prepared very professionally, and the product is as described on the website. I will most definitely order again in due time and I recommend their product and service it to anyone. It is probably the only place that lets you choose a reasonable personal quantity, so gleevape is amazing to not only big retailers/resellers but also any private person. AAA+

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Great product and great service

Great product and great service! Shipping was a bit slow but i'm happy I received my product! First time the delivery failed because I wasn't home, I immediatly got a email and a message from GleeVape to get my delivery! 10/10 customer service!

22 October 2024
Unprompted review
Rated 1 out of 5 stars

Not Recommanded.

I have ordered from gleevape the 4th of august and still have not recieved my parcel, they told me that an investergation is in progress, but im starting too doubt that I ever will recieve it.
I told them that I dont think that it is fair, that I should wait this long and asked for my money back or send me a new parcel, but no help.

I'm sorry, but I cannot recommend ordering from this shop, because the support is not helpful at all.
(They have stopped answering my questions.)

Edit:
Thanks for responding to my review.
I did send a email, to get this problem solved, but got a very uprofessionel respond.

Me: "Hiya.

I still have not recieved my parcel.
It has been under investergating for over 2 months now.

I think it would be most fair, that you guys send me a new parcel."

Answer from Gleevape: "Hi, we are indeed still investigating your parcel, but we found out that yours gave us a very nasty bad review so that we had to reconsider the issue, thanks!"

Me: "So you tell me that you would scam and not do anything about my parcel, because i told the truth on trustpilot?"

Answer from Gleevape: "We never lie. It's just that your behavior offended us and we had to take action."

Now they either blocked me or stopped answering. (So what i get from this is that I am being threatened for making this review and they don't want to do anything more about my case.)
But i bet they would not have done anything either way.

So I just guess i have to admit that I have been scammed.

4 August 2024
Unprompted review
Gleevape logo

Reply from Gleevape

Dear Customer,

We take your feedback seriously and want to reiterate that we are a legitimate and professional wholesale distributor of disposable vapes. If you have any concerns regarding your order, we strongly encourage you to visit our website, where you can connect with one of our available customer service representatives who will assist in resolving your issues.

Our dedicated support team responds to inquiries within 24 hours, ensuring that your concerns are addressed promptly. It's important to address these matters directly with us, rather than resorting to defamation on Trustpilot.

Please reach out to us again, as we are committed to making things right. We’re here to help, and your satisfaction is important to us.

Sincerely,
GleeVape

Rated 1 out of 5 stars

Absolutely BAD EXPERIENCE

Absolutely BAD EXPERIENCE! The shop is in China.
The package never picked-up and the seller is not replying.
Do avoid this website!

17 October 2024
Unprompted review
Gleevape logo

Reply from Gleevape

Thank you for your feedback. I want to clarify a few things to ensure there's no misunderstanding. While we do have warehouses in both Germany and China, it is true that our products are primarily manufactured in China, as it is the world's largest hub for electronic cigarette production. The brands we offer are indeed well-known Chinese brands, and this is something that should have been clear at the time of your order.

Regarding your package, I have checked and can confirm that it has already been shipped. We also sent you a tracking number via email, which you can use to track the current status of your package. It is en route, and we are confident that it will reach you soon.

As for your concern about our communication, our customer service team responds to all inquiries within 24 hours. If you haven't received a reply, we encourage you to check your spam folder or visit our website to get in touch with one of our available customer service representatives. We're here to assist and resolve any issues you might have.

We appreciate your patience and understanding.
GleeVape

Rated 5 out of 5 stars

Nice Support to write with

Nice Support to write with

14 October 2024
Unprompted review
Gleevape logo

Reply from Gleevape

Dear Customer,

Thank you for your kind words! We're thrilled to know you're satisfied with our product and service. We look forward to your next order and are committed to providing you with the best experience possible.

Best regards,

GleeVape

Rated 1 out of 5 stars

They wont refund my cancelled orders

They wont refund my cancelled orders. It says refund on the site but they stopped replying and they dont support. Scamming people. They are replying that they sent your goods, without even knowing which order number you are talking about. Please stay away from them, they will scam you!

10 August 2024
Unprompted review
Gleevape logo

Reply from Gleevape

Thank you for your feedback. We’ve confirmed that your package was delivered and received in good condition. As per our policy, we do not offer refunds for reasons related to personal taste preferences.

We encourage all customers to carefully select their desired flavors before placing an order. Since there are no quality issues with the product, we believe your refund request is not justified.

If you have any further questions or concerns, please feel free to reach out to our support team. We’re here to help.

Best regards,
GleeVape

Rated 4 out of 5 stars

good enough

i actually had to wait for a longer time than expected, and i was really nervous, but in the end i got the product, so i guess it's a 4/5

3 October 2024
Unprompted review
Gleevape logo

Reply from Gleevape

Dear Customer,

Thank you for your feedback and for your patience. We apologize for the longer wait time and appreciate your understanding. We're glad you received your product and look forward to serving you again. We are committed to providing you with the best products and service in the future.

Best regards,

GleeVape

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