Gleamstones Reviews 56

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I bought a set with Necklace, Bracelet, and earrings for £22.99 "supposedly" discounted from £59.99 but after waiting a long time to arrive they more like something you would pick up from a funfair fo... See more

Rated 2 out of 5 stars

I ordered some of their 14k gold plated jewellery items. They were cute but look like knock-offs. The items can be found for a third of the price elsewhere and my order arrived with no documents whats... See more

Rated 4 out of 5 stars

The shipping took almost 3 weeks to arrive to the West Coast, which was somewhat disappointing. Although the elephant bracelet I ordered is quite beautiful. The quality actually seems quite good for t... See more

Rated 1 out of 5 stars

I ordered 6 different jewellery pieces at the beginning of the year but when I called 6 months later I was told my order was lost in transit. I requested a refunded which should have taken 2-4 bank da... See more

Company details

  1. Jeweler

Written by the company

Make every day sparkle with our expertly crafted jewelry


Contact info

1.7

Bad

TrustScore 1.5 out of 5

56 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

I bought a set with Necklace

I bought a set with Necklace, Bracelet, and earrings for £22.99 "supposedly" discounted from £59.99 but after waiting a long time to arrive they more like something you would pick up from a funfair for £3.99 ! To say it was a rip off would be an understatement, I purchased them for a Christmas present but have now thrown them in the Bin as I could never give something so cheap and crappy to anybody, I consider myself SCAMMED and would NOT recommend dealing with this company. I ordered on the 24th Nov and it arrived today on the 6th Dec.

6 December 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

i WAS TOLD MY PURCHASE WAS ON THE WAY BUT i HAVEN.T RECIEVED IT YET AND IT'S BEEN A MONTH!

5 March 2024
Unprompted review
Rated 5 out of 5 stars

Delivered to UAE. Very good!

I ordered the pearl bracelet to UAE and the first package got lost, so that was kind of inconvenient, but as soon as I contacted the Customer Service Representative, they immediately sent me another piece which was successfully delivered. The quality is good and the bracelet was really pretty. It was for my mom's birthday, so she really liked it. Thanks!

27 September 2021
Rated 1 out of 5 stars

I ordered earlier this year and my…

I ordered earlier this year and my items lost in transit TWICE!!!!...I emailed to them for a refund, they told me that they have having problems with the payment gateway, and now it has been 3 weeks, they didn't even bother to reply my request for refund...

27 July 2021
Unprompted review
Rated 1 out of 5 stars

I ordered 6 different jewellery pieces…

I ordered 6 different jewellery pieces at the beginning of the year but when I called 6 months later I was told my order was lost in transit. I requested a refunded which should have taken 2-4 bank days but it’s taken three weeks and though I reached out to them again I’m yet to get a reply nor refund. I must say I’m truly disappointed at both the customer service and help support that your store provides

21 July 2021
Unprompted review
Rated 1 out of 5 stars

Never received my shipment

My shipment was lost in transit, then I wrote to the customer service who agreed to send me the new consignment. That was also lost and when asked they agreed to refund. Its been more than a month now. Gleamstones say they have refunded. But I haven't received the refund. Enquired with the bank and they haven't received.
So sorry!!!! My experience has been terrible.

14 July 2021
Rated 5 out of 5 stars

Good quality jewellery

Good quality jewellery. Delivery took a while and the first order got lost but the kind staff at gleamstones sent a new set which arrived. Very helpful staff. Thanks!

4 July 2021
Rated 4 out of 5 stars

Great Service!

First time, there was a delay with my order. But after reaching out to customer service, they placed the order again and I got it pretty quick! The quality is perfect and so cute :)

15 June 2021

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