Glasswells Reviews 

Great service, friendly and informative

We only popped in as we had a leaflet delivered with offers, and ended buying the furniture set on display as soon as we entered the store! Then the Napoleon settees using the offer.

A special thanks to Nigel Gladwin for his clear explanation on both the items we purchased. He is a credit to the store.

The delivery guys were great too, a phone call ahead to confirm arrival time and took their time unpacking and setting up our furniture on a very hot day! Thanks guys. We did provide a cold drink.
Good quality furniture, so would definitely recommend.

Helpful advice from Tom Repton and Ben Woolins re bedroom and conservatory furniture. Thank you both.

It is a well-known fact that buying a mattress is a very difficult task. We had a very positive experience at Glasswells' Bury-St-Edmunds store where Peter Harrison guided us through all the options. Thanks to his knowledge and great expertise we were able to make an informed decision very quickly (having considered all the facts over a delicious lunch in the Glasswell restaurant...). It is rare nowadays to experience such great customer care. A big 'thank you' to Peter and also to his colleague Jack. We are looking forward to taking delivery of our our new mattress very soon.

Great service right from the store to the home. We had a cracked leg on a chair, replacement arrived within a couple of days. Maybe you will pay more than a national store, but great quality products and old fashioned superb service justify any extra.

We had a great experience with Nigel who answered all of our questions and was extremely helpful

We came in for another mattress and headed straight to Sally-Ann, we know she is the perfect person to help as she just has so much knowledge. It's amazing to see how she knows what people will like and not like and she helped my son to choose his perfect mattress.

Also a big thanks to Beth Barker for your help and input!!

Very helpful efficient staff in dealing with my telephone enquiry for readymade curtains and subsequent collection from the Bury St Edmunds store

Emily was very helpful in getting some poles transferred from another store so I could have my order fulfilled

Another great service from Glasswells with our bedroom carpet installation. Competitive price (had 3 quotes) and excellent measuring service before hand. Have used them in the past and will continue into the future.

Lovely selection of goods, staff are very helpful.

High quality stock. Great staff. Fantastic range.

Very knowledgeable on the furniture we were interested in. Answered our questions and helped with the different wood and fabrics available.

I am satisfied because the staff attended to me immediately and recommended a good purchase. A wide selection and professionalism.

We have purchased a new mattress from Glasswells and received excellent service from the sales person (Jack Taylor) who was helpful and informative without being ‘pushy’. The quality of the products is always good and still good value.

Awesome customer service from start to finish. The two delivery blokes were lovely and quick, and the lady helping in store was great!

Chose to have some blinds measured & fitted. From visiting the store in Ipswich & then a very friendly professional lady coming out to visit right through to
the fitter, Lenny, installing the blinds, everything very very good.
Pleased with the product & all the staff we encountered.

The staff were lovely and all worked so harmoniously together providing a lovely atmosphere. Food and service was great. Restaurant was air conditioned, clean, comfy and spacious. We particularly enjoyed the fruit scones with clotted cream and jam! Scrumptious!

Lots of choice of beds and very helpful knowledgable assistant Sally Smith

Professional and friendly service from Carl and Tom. We’ll most certainly return!