Glasses.com Reviews 1,858

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,163 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease of ordering, including applying insurance and using the website, making the process seamless and simple. People are very satisfied with the fast delivery service, often receiving their glasses quicker than expected, with many noting the quick processing and shipping. The product quality, especially the lenses and prescription accuracy, is consistently praised, with many finding their glasses phenomenal and spot on. However, some customers also noted issues with the product, specifically that the frames did not match the pictures or virtual try-on, appearing darker or different in color. A few other people also felt that the quality of some frames was poor, describing them as flimsy, crooked, or easily broken, and not worth the money. Additionally, some reviewers experienced problems with orders, such as receiving the wrong pair, damaged items, or delays in delivery with no tracking information.

What people talk about most

Product

People report ambiguous experiences with product, with many praising the quality of the glasses, the accuracy... See more

Quality

Users describe ambiguous interactions with quality, with many customers praising the excellent process and... See more

Order

Consumers find order to be ambiguous, with many reporting easy and fast ordering processes, often praising... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting the fast and quick... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting an overall smooth and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I liked the ease of ordering and applying insurance. Nice selection and great sizing information. Process was fast, I got my new glasses in about a week. I love my new frames, fingers crossed I will... See more

Rated 5 out of 5 stars

Very happy with my purchase! My glasses arrived quickly with regular shipping, and the prescription was spot on. The frames looked exactly like the pictures no surprises, no gimmicks. Great quality, f... See more

Company replied

Rated 5 out of 5 stars

I've purchased many pairs of glasses through glasses.com Great selection, latest styles, great prices, lots of options to choose from. Transitions available in a variety of colors. A detailed descrip... See more

Company replied

Rated 5 out of 5 stars

This was a great way to use my insurance benefits. Combining those with a great sale I was able to afford the transition lenses I wanted. I also received my glasses more quickly than I expected. The p... See more

Company replied


Company details

  1. Glasses Store
  2. Sunglasses Store

Information provided by various external sources

Shop designer glasses and sunglasses at Glasses.com. Customize your model, lenses are included! Free shipping and free frame adjustments.


Contact info

  • Luxottica Place 4000, 45040, Mason, United States

  • glasses.com

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
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Asks customers to review

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Rated 5 out of 5 stars

First time buyer, great experience!

I loved the ability to try on all the glasses before making my decision. They took my insurance and showed me the discount amount immediately. It was easy to place the order and I got tracking when they shipped.

20 May 2026
Glasses.com logo

Reply from Glasses.com

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Rated 5 out of 5 stars
Glasses.com logo

Reply from Glasses.com

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Rated 2 out of 5 stars

I’ve purchased several glasses from you…

I’ve purchased several glasses from you guys but this new pair (Ray Ban) is super flimsy, squeaks as the lens don’t really fit, so whole eye frame move around. Pretty disappointing

27 May 2026
Glasses.com logo

Reply from Glasses.com

Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: GLSocialCS@Glasses.com

Rated 5 out of 5 stars

Fast

Fast, efficient shipping. Easy selection, ordering and prescription entry process.

27 May 2026
Rated 2 out of 5 stars

I can't see with them on.

I can't see with them on.

19 May 2026
Glasses.com logo

Reply from Glasses.com

Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: GLSocialCS@Glasses.com

Rated 5 out of 5 stars

Excellent experience

Accepted insurance and shipped quickly a quality frame with perfect lenses.

24 May 2026
Glasses.com logo

Reply from Glasses.com

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Rated 5 out of 5 stars

Was very satisfied

Was very satisfied. Price, quality,. Great place to get glasses

22 May 2026
Glasses.com logo

Reply from Glasses.com

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Rated 5 out of 5 stars

These glasses are perfect

These glasses are perfect. They fit better and the transition prescription works better than the ones that I received from a optometrist locally who had an opportunity to personally fit me. Everything was great.

24 May 2026
Glasses.com logo

Reply from Glasses.com

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Rated 5 out of 5 stars

You have the cutest glasses ever I can…

You have the cutest glasses ever I can always get exactly what I want and your prices are wonderful

27 May 2025
Glasses.com logo

Reply from Glasses.com

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Rated 5 out of 5 stars

Fast service

Fast service

13 May 2026
Glasses.com logo

Reply from Glasses.com

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Rated 5 out of 5 stars

Quick shipping (For me at least)

They were actually really quick. I thought I would've gotten it in June like the shipping said, but I ordered it Thursday and got it on the same Saturday. My prescription is right, my glasses fit well, and they look really cute. I think I'd order from here again.

23 May 2026
Glasses.com logo

Reply from Glasses.com

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Rated 5 out of 5 stars

Quick

Fast and easy.

22 May 2026
Glasses.com logo

Reply from Glasses.com

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

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