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3.2
1 review
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I bought a rug here that has not stopped moulting for over 6 months, despite following all care instructions perfectly. When I reached out to the owner, they asked for photos and video evidence. As soon as I sent the proof, they completely cut off communication and ignored my messages. Because I waited to see if the shedding would stop, Etsy cannot help me now. Appalling customer service and poor product quality. Avoid.
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