GLAMIRA Reviews 58,775

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 2,705 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are delighted with the quality of the products, describing them as stunning, flawless, and of excellent craftsmanship, often exceeding expectations. The packaging is frequently praised for being beautiful, luxurious, and well-protected, adding to the overall premium feel of the purchase. People also appreciate the smooth ordering process and the constant communication regarding their orders, with some even receiving videos of their finished items. However, some customers experienced significant issues with delivery, citing delays, poor courier service, and a lack of clear communication regarding shipping updates. A few reviewers were also dissatisfied with the product's durability, mentioning issues like paint peeling off rings or clasps breaking shortly after use, and some felt the product received did not match the online description.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the fantastic quality of items,... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the fantastic quality of... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many expressing disappointment due to significant... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over significant... See more

Service

Consumers find service to be ambiguous, with many reviewers expressing significant dissatisfaction, citing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Despite my previous review I would like to say thank you for great rings we are ordered for our wedding. The issue we had it’s a delivery, as it took longer than expected. My advice is if you want to... See more

Company replied

Rated 4 out of 5 stars

Glamira's website, product (ring) and packaging are great. But the delivery method with DHL was poor. Please, for deliveries to Bulgaria, switch to Econt: they have a tracking system (website and app)... See more

Company replied

Rated 5 out of 5 stars

This was my first time using Glamira and was for my wedding ring, making this a very important purchase. I chose them as I read a lot of positive reviews and the pricing was very competitive. Custom... See more

Company replied

Rated 5 out of 5 stars

Absolutely over the moon with our two Ruby rings we purchased, stunning! The packaging was special for our special Ruby wedding anniversary too! Glamira customer service is first class, I was kept... See more

Company replied


Company details

  1. Jeweler
  2. Fashion Accessories Store
  3. Handbags Shop
  4. Jewelry Designer
  5. Jewellery Manufacturer
  6. Jewelry Store

About GLAMIRA

Written by the company

Glamira

At GLAMIRA, every design is a statement of individuality, crafted to honor personal style and meaningful moments. As a global leader in fine jewelry, we blend expert craftsmanship with personalization, ensuring each piece resonates with those who seek elegance with distinction. #ThisIsSoYou

Crafted for You, Inspired by You:

Luxury is personal. At GLAMIRA, every design is a canvas for your individuality. Customize with gemstones, engravings, and unique details to create a piece that’s unmistakably yours. #ThisIsSoYou

Customer-Centric Approach:

At Glamira, we treat every customer as the unique individual they are. Our dedicated team of customer service professionals is passionate about providing a seamless and delightful experience. From assisting you with design choices to ensuring timely delivery, we are committed to making your journey with Glamira unforgettable.

Luxury Jewelry Production Process

Artistry and Precision:

Craftsmanship is the soul of Glamira. Our skilled artisans, driven by a deep passion for their craft, create each jewelry piece with meticulous care and precision. Their commitment to excellence ensures that your personalized jewelry is a symbol of enduring beauty and unmatched quality.

Rings and Necklaces Fashion and Beauty

Why Choose GLAMIRA? ✨

  • 💎 Tailored to You: Custom designs that reflect your style.
  • 🛡️ Lifetime Guarantee: Jewelry crafted to last forever.
  • 🚀 Fast & Secure Shipping: Delivered safely to your door.
  • 🌱 Ethically Sourced: Sustainable, conflict-free materials.
  • 🌍 Globally Trusted: Excellence in every detail, worldwide.

Shop with Confidence

Millions of customers worldwide trust Glamira for their most cherished jewelry. Our commitment to quality, innovation, and service ensures a seamless experience every time.

Trusted by Millions Worldwide

GLAMIRA is recognized worldwide for its innovation, artistry, and masterful craftsmanship. Designed for those who appreciate sophistication, our pieces are a statement of confidence, elegance, and individuality.


Follow Us on Instagram

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

59K reviews

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Rated 5 out of 5 stars

Very well made item well presented it…

Very well made item well presented it was a gift for someone thanks

2 June 2026
Unprompted review
GLAMIRA logo

Reply from GLAMIRA

Dear Customer,

Thank you for your wonderful review and for choosing GLAMIRA for such a special gift. We are delighted to hear that you appreciated the craftsmanship and presentation of your item.

We hope the recipient enjoys it, and we look forward to serving you again in the future.

GLAMIRA customer satisfaction team

Rated 1 out of 5 stars

Be very careful

Be very careful.

This is a dodgey company that buys many reviews.

It gives ultra low quality jewelry and the refund policy is no where as good as it sounds. They will laywer you on every term and every condition.

Multiple horror stories on reddit.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a ring on the 15th may and the…

Ordered a ring on the 15th may and the estimated delivery date was the 28th. Received an email saying it was delayed and expected delivery the 2nd June. It’s now the 2nd and have not heard anything since. The only email I got was 5 days ago saying it’s at the distribution centre. Why does it take over 5 days to ship? Even so it’s still not been sent out. I emailed repeatedly saying i need the ring by the 4th and all I get is a generic email stating that it’s at the distribution centre and they are doing final checks. Appalling service and regret buying from this company. I wished I read the reviews before purchasing from this company as they don’t seem to care about their customers.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

We ordered our rings over a month ago…

We ordered our rings over a month ago and still have not received them. We also have no clear information about where they are or when they will arrive.
Customer service only sends repeated automated replies with no real answers or updates.
These rings were for a special celebration, and the delay and lack of communication ruined it for us. At this point, we have lost all trust in this company and regret ordering from them.
Never waste your time and money with them.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Perfect ring, prompt delivery

Product was exactly what I needed, arrive quickly, the right size and beautifully finished.

26 May 2026
GLAMIRA logo

Reply from GLAMIRA

Dear Matthew,

Thank you for sharing your wonderful feedback. We are delighted to hear that your ring arrived quickly and that the size and beautiful finish met your expectations perfectly.

We hope you enjoy your handcrafted piece for many years to come.

GLAMIRA customer satisfaction team

Rated 3 out of 5 stars

Wedding rings delivery was delayed twice and didn’t make it to the wedding.

I ordered wedding rings that were delayed twice! Imagine ordering a pair of wedding bands and not being able to exchange rings at your wedding ceremony due to first production issue and then distribution issue. The experince was very diasppointing. The rings were beautiful overall but the engraved text was also way too small. The ring would have fitted twice the text pt.

30 May 2026
Rated 4 out of 5 stars

I am very pleased with the necklace…

I am very pleased with the necklace itself. The angel design is beautiful, and the diamond detailing gives it a truly elegant and high-quality finish. It was purchased as a special gift, and I was delighted with the craftsmanship and overall appearance.

However, I was disappointed that the necklace arrived after the expected delivery date. I understand that delays can happen and I appreciated the email explaining the situation. Unfortunately, I was travelling abroad for the ceremony where the necklace was intended to be given as a gift, and because it arrived late, I was unable to take it with me.

Whilst the product exceeded my expectations, the delayed delivery affected the overall experience.
MM

30 May 2026
GLAMIRA logo

Reply from GLAMIRA

Dear Monika,

Thank you for sharing your detailed feedback. We are thrilled to hear that the angel design, diamond detailing, and overall craftsmanship of the necklace exceeded your expectations.

Each GLAMIRA piece is individually crafted to order to ensure the high-quality finish you described. We appreciate your understanding regarding the production timeline and are glad our team kept you informed throughout the process.

We hope this special gift brings joy for many years to come.

GLAMIRA customer satisfaction team

Rated 1 out of 5 stars

Didn't get the parcel in time

Didn't get the parcel in time
They were late 10 days late and instead of the 7 days before birthday I got it 3 days after.
Miserable company, also declined to got the product back

20 May 2026
Unprompted review
Rated 2 out of 5 stars

Initially the rings were absolutely…

Initially the rings were absolutely stunning and shiny.
Everything was just perfect. However, just a few days ago, went to a swimming pool and a few hours later, the ring was completely dark. Lost all the brightness and beauty of it.
Tried use a proper cleaning product but it didn't work. Now my husband has a shiny silver ring and I can't even wear mine because it just looks awful. What a disappointment...
Rubina

25 May 2026
Unprompted review
Rated 5 out of 5 stars
GLAMIRA logo

Reply from GLAMIRA

Dear Mareks,

Thank you for your wonderful review and for choosing GLAMIRA for your gift. We are delighted to hear that the piece made such a beautiful present, as each of our items is individually crafted for these special moments.

GLAMIRA customer satisfaction team

Rated 5 out of 5 stars

Beautiful quality very satisfied great…

Beautiful quality very satisfied great looking earings. Honestly surprised the stone was so big for only being .10ct

30 May 2026
GLAMIRA logo

Reply from GLAMIRA

Dear Adam,

Thank you for sharing your wonderful feedback. We are delighted to hear that you are highly satisfied with the beautiful quality and the impressive appearance of your new earrings.

Our craftsmen take great pride in designing each GLAMIRA piece to maximize the brilliance and visual impact of every stone. We truly appreciate your support and look forward to creating more exceptional jewelry for you in the future.

GLAMIRA customer satisfaction team

Rated 5 out of 5 stars

Well made and beautiful craftsmanship

Well made and beautiful craftsmanship. I love all my purchases from Glamira. The company is truly top of the line in the jewelry industry.

30 May 2026
GLAMIRA logo

Reply from GLAMIRA

Dear Iveory,

Thank you for your wonderful feedback and for continuing to choose GLAMIRA for your jewelry pieces. We take great pride in our craftsmanship and are thrilled that you consider our work top of the line in the industry.

We look forward to crafting more beautiful designs for you in the future.

GLAMIRA customer satisfaction team

Rated 1 out of 5 stars

Made by fake diamonds and low quality…

Made by fake diamonds and low quality gold!advertising that a GIA certificate follow, however after you order, you get the GL certificate..Glamirs own certificate, might been produced at their main locations (Sontraer Str. 19, 60386 Frankfurt am Main, Tyskland) look at that Office building, looks like their bankrupt, or just a scam..and how about the ad for fastest shipping in the market..well my order was placed 14.04. 27.04 it was suppose to arrive, however it was just done in production...and guess, one month later, its not even shipped, and nobody knows when..... would recomend to stay as far away from this shop! Read all the bad reviews on trustpilot, that on Glamiras review page, magical has disapear....🫢🫢

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastica

30 May 2026
GLAMIRA logo

Reply from GLAMIRA

Dear Sandra,

Thank you for your wonderful feedback. We are delighted to hear that your experience with GLAMIRA was fantastic.

We look forward to crafting more beautiful pieces for you in the future.

GLAMIRA customer satisfaction team

Rated 1 out of 5 stars

Unreliable, they keep postponing the delivery

I ordered something on May 7 as a gift to my wife for giving birth to our first baby. The estimated delivery was May 20-21.

A few days after, the updated the delivery estimate to 25 May. I could afford to wait a few more days, so I was not bothered about it.

We are now in 30 May and the order is still not handed to the courier. When contacting support they say the order is ready for delivery… for more than 1 week. They say is the 1st time this happens. First time for me maybe as this is my 1st order, not for all the customers complaining about the same thing.

Very bad experience so far, they are unreliable.

30 May 2026
Unprompted review
Rated 4 out of 5 stars

The whole ordeal

The process of choosing a ring is straight forward and easy. The pictures are pretty close to the product you get. The free engraving and being able to remove the brand logo or keep it is very nice. I love that they send you a video of the product you are getting. The packaging is great and nice.

28 May 2026
GLAMIRA logo

Reply from GLAMIRA

Dear Grayson,

Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed the seamless selection process, our customization options, and the video preview of your handcrafted piece.

We take pride in delivering a complete experience, right down to the packaging, and look forward to crafting another special piece for you in the future.

GLAMIRA customer satisfaction team

Rated 1 out of 5 stars

Received a ridiculous reply from my…

Received a ridiculous reply from my review to Scamira. My previous review accurately stated that the paint fell of the ring within days of wearing it. To be specific 3 days in fact. SCAMIRA which is what they should really be called tried to defend this by stating this can happen overtime. 3 DAYS!!!. They are therefore trying to mislead any one reading this accurate review. The ring was actually the wrong size but I don't want a replacement because I don't want to pay for a ring when the paint falls off within 3 DAYS . I Simply want a refund. Not over time as they try and mislead!!!. Absolute liars

29 May 2026
Unprompted review
Rated 5 out of 5 stars
GLAMIRA logo

Reply from GLAMIRA

Dear Customer,

Thank you for taking the time to leave us a 5-star rating. We greatly appreciate your support and are delighted that you had a positive experience with GLAMIRA.

GLAMIRA customer satisfaction team

Rated 5 out of 5 stars

Very beautiful nose ring and beautiful…

Very beautiful nose ring and beautiful paging

29 May 2026
GLAMIRA logo

Reply from GLAMIRA

Dear Customer,

Thank you for your wonderful review highlighting the beauty of your new nose ring and our packaging. We take great pride in crafting exquisite pieces and ensuring they are presented beautifully.

We hope you enjoy wearing your jewelry and look forward to serving you again in the future.

GLAMIRA customer satisfaction team

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