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Glacier Insurance Company Reviews 

1,296
•
TrustScore 4.5 out of 5

4.6

Insurance Company
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Review summary

Created with AI, based on recent reviews

Looking at 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being very kind, helpful, and professional, making interactions pleasant and informative. Many people highlight the excellent prices, finding quotes to be much cheaper and more affordable than expected. The overall service and user experience are frequently described as quick, easy, and hassle-free, simplifying the process for consumers. However, some customers also noted dissatisfaction with customer service, mentioning issues like slow response times, long waits, and a general lack of support. A few other people also felt that the website was bad or had problems accessing their accounts and downloading important documents.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Price

Customers had positive experiences with price, often highlighting the affordability and competitive rates for... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpfulness, patience, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting agents as very nice,... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, quick, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I JUST purchased a vehicle. I was searching for quotes and many of them were simply unacceptable for even the richest. I was getting full coverage type quotes for only liability. Eventually, I came ac... See more

Company replied

Rated 5 out of 5 stars

So happy I switch my insurance. Price was great and the process was so fast and simple. So far no complaints I highly recommend. I'll come back and update after I renew my policy in a few months. Most... See more

Company replied

Rated 5 out of 5 stars

Customer service was very patient, helpful, and friendly I really appreciate your service! Thank you I want to shout out Laurie Nelligan she helped me find great deals and she was very nice and pa... See more

Rated 5 out of 5 stars

Very nice to speak to not bossy ask me what I needed and they made me the best rate been with three or four other insurance companies think I'll stick to this one nicest one so far

Company replied

Company details

  1. Insurance Company
  2. Personal Insurance Company

About Glacier Insurance Company

Written by the company

At Glacier Auto Insurance, our name may be new, but we’ve been writing personal automobile insurance for the past 50+ years. Within that time, we have seen insurance companies come and go. However, here at Glacier, our core values have stood the test of time. We’re here to provide you with a hassle-free quick and easy quote, affordable insurance coverage, low down payments, flexible installment options, prompt claims assistance, and reliable service with ease of mind…getting you on the road to reaching your destinations.

At Glacier, you can choose to go directly onto the Glacier website and obtain a fast, easy, online quote. Or, through our call center (1-888-GLACIER) to speak directly to one of our helpful representatives. Or, you can access Glacier Auto Insurance through our network of trustworthy independent agents. You can find an agent near you by accessing our website.
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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(1,296)

288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Better Price and very Professional

They were very professional and found more discounts for me that brought my insurance down some!! Very glad I decided to go with Glacier! And definitely way better price than most other companies!

17 April 2026
Rated 5 out of 5 stars

Best service

Philip was very informative. He took the time to answer my questions and went out of his way to make my interaction the best it could be. Highly recommended.

16 April 2026
Rated 2 out of 5 stars

Glacier insurance was ok but could be…

Glacier insurance was ok but could be better if they offered a few days to pay late if you are oneday late you are immediately sent a insurance lap letter that’s not good so many challenges we face that should be a benefit to be able to postpone pay date

6 November 2025
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Reply from Glacier Insurance Company

Hi Lamar, thank you for taking the time to leave us a review. If you need to change your payment due date, please call us at (800) 394-2423 to discuss your options. We value you as a customer and want to make sure you are satisfied.

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