Glacier Insurance Company Reviews 

1,295
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 313 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being kind, helpful, and professional, making the process quick and easy. Many people highlight the affordable pricing, often finding rates significantly cheaper than expected or previously paid. The overall service and user experience are frequently described as fast, simple, and without hassle. However, some customers also noted dissatisfaction with customer service, citing slow response times and unacceptable wait times. A few other people also felt that the website was problematic, experiencing issues with online account access and printing documents.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Price

Customers had positive experiences with price, consistently finding affordable and competitive rates for... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness and efficiency of the... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication skills, quick... See more

User experience

Consumers find the user experience to be positive, often describing it as quick, easy, and efficient. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I JUST purchased a vehicle. I was searching for quotes and many of them were simply unacceptable for even the richest. I was getting full coverage type quotes for only liability. Eventually, I came ac... See more

Company replied

Rated 5 out of 5 stars

So happy I switch my insurance. Price was great and the process was so fast and simple. So far no complaints I highly recommend. I'll come back and update after I renew my policy in a few months. Most... See more

Company replied

Rated 5 out of 5 stars

Very nice to speak to not bossy ask me what I needed and they made me the best rate been with three or four other insurance companies think I'll stick to this one nicest one so far

Company replied

Rated 5 out of 5 stars

Glacier is just awesome in every way never spoke with anyone there that wasn’t 100% helpful and kind and George is the best and no one can beat their prices I have been with them for years

Company replied


Company details

  1. Insurance Company
  2. Personal Insurance Company

About Glacier Insurance Company

Written by the company

At Glacier Auto Insurance, our name may be new, but we’ve been writing personal automobile insurance for the past 50+ years. Within that time, we have seen insurance companies come and go. However, here at Glacier, our core values have stood the test of time. We’re here to provide you with a hassle-free quick and easy quote, affordable insurance coverage, low down payments, flexible installment options, prompt claims assistance, and reliable service with ease of mind…getting you on the road to reaching your destinations.

At Glacier, you can choose to go directly onto the Glacier website and obtain a fast, easy, online quote. Or, through our call center (1-888-GLACIER) to speak directly to one of our helpful representatives. Or, you can access Glacier Auto Insurance through our network of trustworthy independent agents. You can find an agent near you by accessing our website.
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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(1,295)

288 reviews in the last 12 months

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Rated 5 out of 5 stars

This experience was great for me…

This experience was great for me because I was able to get affordable insurance for my car. The representative I spoke to was very nice and comfortable to talk to. Overall experience was good will recommend.

26 May 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Nicole, thank you for taking the time to leave us a great review!

Rated 1 out of 5 stars

I downloaded my insurance card 5 times…

I downloaded my insurance card 5 times and the document will not open for proof

29 May 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Hi Tiara, we are so sorry to hear you are having trouble downloading your ID card. Our IT team is looking into this immediately. In the meantime, we would be happy to email you a copy of your ID card. Thanks for bringing this matter to our attention.

Rated 5 out of 5 stars

It is affordable

Customer service

15 May 2026
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Reply from Glacier Insurance Company

Thank you Seth, we're happy to provide you with affordable coverage!

Rated 5 out of 5 stars

The process was simple

The process was simple , quick and thorough. It shouldn't be complicated and your company came through. The website handled all my needs , gave me a quote within 10 minutes and I was able to drive my car the same day. I would highly recommend Glacier Insurance ..Thank You

21 May 2026
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Reply from Glacier Insurance Company

Awesome! We are thrilled to hear you were able to get back out on the road the same day. If you need anything, don't hesitate to reach out.

Rated 5 out of 5 stars

Customer service awesome

Customer service awesome, prices awesome, going to be a customer for years to comeThank you

21 May 2026
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Reply from Glacier Insurance Company

Patrick, we're happy to hear you had an awesome experience. We appreciate your business.

Rated 5 out of 5 stars

It was quick and no hassles

It was quick and no hassles. The payments are very low and affordable. Thank you so much and I can’t wait to tell my family and friends to switch to Glacier Insurance Company.

18 May 2026
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Reply from Glacier Insurance Company

Francisco, thank you for being a Glacier customer!

Rated 5 out of 5 stars

Laurie was amazing

Laurie was amazing! She helped me get everything set up automatically, went over my policy thoroughly, and was so pleasant throughout the entire experience. Love, love, love! 💛

14 May 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Kassy, we think Laurie is amazing too! We're happy to hear she was able to help you with all of your needs.

Rated 5 out of 5 stars

Staff was friendly professional

Staff was friendly professional, very helpful very prompt. I would recommend glacier auto to anybody seeking insurance at an affordable rate with professionalism five stars.

14 May 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Thank you for the 5 stars, Eric!

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