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Rated 2 out of 5 stars

From Canada - I ordered moisturising shampoo and conditioner. Payment was taken straight away from my account , no order confirmation email was sent, After sending them multiple emails finally the or... See more

Rated 1 out of 5 stars

Terrible customer service! Sent me a half empty, partially dried up bottle of conditioner. Their solution was to replace it "when I order from them again". Not NOW, when they already got paid for it!... See more

Rated 1 out of 5 stars

Horrible customer service! It took them ages to finally take my complaint into consideration and when they finally did agents keep changing after every email and each one asked for something different... See more

Rated 2 out of 5 stars

I am a professional hair stylist and I made an account with GK so I could off their treatments to my clients. Soon after signing up, I have been non stop hassled with phone calls from a UK number, pho... See more

Company details

  1. Hair Product Store
  2. also in
  3. Beauty Product Supplier

Information provided by various external sources

GKhair is a manufacturer of salon professional hair care products and keratin hair treatments. Juvexin is a keratin anti-aging protein blend providing best results.


Contact info

  • Northwest 15th Avenue 4800, 33309, Fort Lauderdale, United States

  • gkhair.com

1.6

Bad

TrustScore 1.5 out of 5

141 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.6

All reviews

(141)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products and Excellent customer service

Great products in terms of quality and results. We required some urgent items and Aiden from GK Hair helped us a lot in providing great service and quick response to our questions. Order was delivered next day. Excellent customer service. Highly recommended

8 February 2021
Unprompted review
Rated 1 out of 5 stars

burned my cusomers scalp

burned my cusomers scalp, my stylists who work for me had to attempt to get refund and they would not. then saw them on FDA. then they wont allow salons to sell on eBay or amazon removing competition and fixing prices scum vantabolli is a scammer

9 December 2020
Unprompted review
Rated 5 out of 5 stars

I am a loyal fan of GK hair products

I am a loyal fan of GK hair products; specifically the moisturizing shampoo and conditioner. I went online for the first time to purchase an order, as I normally get it from my salon or amazon. I was happy to see the pick up at a nearby salon option but had some questions. I used the chat feature and Mike Anderson (I learned was his name) answered all my questions and also just made it a great overall experience with his personality. I was confused by a few things and he gave great clarification of the process. I look forward to continuing to be a GK hair fan! Like Mike told me “we don’t sell products, we sell results” 😂 and that’s very true! I love my results

17 April 2019
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I had a lovely discussion with Mike. He was very helpful in assisting me and answering my questions that I had. I would definitely be purchasing from this site again.

7 March 2019
Unprompted review
Rated 5 out of 5 stars

Love Mike from GK

Thanks Mike for a amazing job.
Very fast to email back and makes sure the orders are correct and always updates me on deals.
Great to work with and extremely reliable.

23 January 2019
Unprompted review
Rated 5 out of 5 stars

Great Help!

Mike was very responsive and helpful. He answered all the questions I had, and was very helpful by directing me to the edu website to learn more about how to use the products.

11 January 2019
Unprompted review
Rated 5 out of 5 stars

Great Service

My overall experience with the company has been excellent as Mike Anderson is always prompt in responding to any enquires or orders that I require to be delivered urgently for my business. Mike does an amazing job in fulfilling every element of what great customer service should look be like.

9 January 2019
Unprompted review
Rated 5 out of 5 stars

Garry the Pro!

Garry helped me logging into my account after trying for so many times with no success. He was able to figure it out so quickly! I was able to log in and order my products within 5 minutes. His answers were prompt and to the point ..Amazing service! I am so lucky that Garry was my rep today! Thanks Garry so much.. you are awesome!

20 November 2018
Unprompted review
Rated 5 out of 5 stars

Excellent hair products ..have been…

Excellent hair products ..have been using GK hair products for a while with outstanding results especially after my global keratin treatment. Will never use anything else. Matthew in customer service was beyond helpful. Thank you so much

19 November 2018
Unprompted review
Rated 5 out of 5 stars

Really love their products and the…

Really love their products and the reason I am still with gkhair is their customer support mainly Eric who is always helpful also Daniel, both of them replies instantly and tries their best. Thank you for your excellent customer support.

19 November 2018
Unprompted review
Rated 5 out of 5 stars

I had a very good experience with gk…

I had a very good experience with gk products before and now I’m emazed by their customer service. I spoke with Garry who responded within two seconds and was very helpful. Will continue buy their products and recommend them for all of my family and friends.

19 November 2018
Unprompted review
Rated 5 out of 5 stars

I love Gary

I love Gary . Customer service was great couldn’t have asked for more . I am new to the business , and he answered all of my questions and reassured my confidence

17 November 2018
Unprompted review
Rated 5 out of 5 stars

I have tried GK keratin

I have tried GK keratin, Balancing Shampoo and Conditioner for my customers. From my experience and their reviews I would best recommend GK. From my personal experience with GK's customer service (Mathew) I would rate them 5 star. Good job guys. Keep it going!

15 November 2018
Unprompted review

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