GK Figure Worldwide Reviews 

300
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the high quality of the products, often noting that items arrive well-packaged and undamaged, making the wait worthwhile for unique finds. People frequently mention the careful handling of packaging, which ensures the safety of the items during transit. However, some people were dissatisfied with extremely long delivery times, with some orders taking over a year to arrive, and pre-order release dates frequently getting pushed back. Reviewers also reported issues with communication, citing slow responses and a lack of updates regarding their orders, which sometimes led to products not being received or deposits not being returned. Additionally, some customers received faulty or broken figures, and in some cases, were told to repair the items themselves, leading to dissatisfaction with both product quality and customer service.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many reviewers expressing satisfaction with their... See more

Quality

Customers consistently note positive experiences with quality, often praising items for arriving in perfect... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some expressing satisfaction and... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reporting prompt delivery and packages... See more

Response time

Users describe ambiguous interactions with response times, with many reporting significant delays in email... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the statue quality, came packaged perfectly with tons of cushioning to make sure the parts are safe. My only issue was just a minor lack of communication, as it had taken so long to hear any u... See more

Rated 4 out of 5 stars

The packaging is handled with care, though orders take a great deal of time to deliver - my items did not arrive until a year and a half after purchase due to standard ocean freight shipping.

Rated 2 out of 5 stars

The Lycaon figure is fantastic and such high quality. It would have been perfect without one issue. His right leg (the leg that supports the figure to the base) either does not have the magnet built i... See more

Rated 2 out of 5 stars

I have ordered multiple figures from GK Figure over the years. But haven’t ordered anything in 2025 as I am still waiting for multiple orders from 2024 & 2023 to arrive. Their feedback is slow and... See more


Company details

  1. Collectibles Store
  2. Figurine Shop
  3. Hobby Store

Written by the company

We collaborate with various studios in China. (Jimei Palace, Revive Studios, Queen Studios, Light Year Studios, Iron Kite Studios, Cloud Studios, Top Studios, Magic Cube Studio, more and more) We provide FAST SHIPPING in every parts of country. We have great service with professional team Any type of collaboration welcomed! Trusted seller with best price.


Contact info

3.4

Average

TrustScore 3.5 out of 5

300 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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3.4

All reviews

(300)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Figure showed up with a hole in the box…

Figure showed up with a hole in the box and a few broken peices. No one answered my inquiry to make it right. Hundreds of dollars practically wasted. Its awesome however figured is blemishes and no one tried to make it right.

15 November 2024
Rated 2 out of 5 stars

Frustrated getting statue orders!

I have ordered multiple figures from GK Figure over the years. But haven’t ordered anything in 2025 as I am still waiting for multiple orders from 2024 & 2023 to arrive.

Their feedback is slow and lacking when asking for updates. Overall, would like to get the products I see on their site. But am questioning if I will ever get them, or what options I have going forward.

24 October 2025
Rated 5 out of 5 stars

All good

Order came in, no damages and good communication from the company. Happy with my purchase.

12 September 2025
Unprompted review
Rated 1 out of 5 stars

Don't support this seller.

Made a deposit on a figure that was on pre-order 1 year ago and they never followed up. Never received any subsequent communication. They pocketed the deposit and then 1 year later asked for a review. I basically donated to their cause of ripping people off.

18 September 2024
Rated 1 out of 5 stars

Scam.

0 communication. Never responded to support emails. Ended up defaulting on the case sent to PayPal support. 0/10 would never recommend these scam artists to anyone else.

15 September 2024
Rated 5 out of 5 stars

Super reliable, would recommend

Never had an issue with this company. I ordered two statues that got shipped out on time and arrived in perfect condition. They do great with communication, and I just genuinely love buying from them.

14 September 2024
Rated 1 out of 5 stars

Broken figure, Broken trust

They sent me a broken figure, and then flat out told me I can "glue it back." Highly dissatisfied with the quality and the size of the figure. Only offered a discount that would barely cover any tax from the "next order".

6 September 2024
Rated 5 out of 5 stars

Love it!

Hey there! I got my Calcifer figure, and I’m absolutely loving it! Thanks a bunch. I’m already dreaming of getting more of these awesome items in the future.

16 June 2025
Unprompted review

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