G Johns & Sons LtdReviews 

3,791
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that items are exactly as described and often exceed expectations in craftsmanship and finish. Many people highlight the fast and well-packaged delivery, with orders frequently arriving earlier than expected or within the promised timeframe. The service is frequently described as great, with helpful and patient staff providing excellent product knowledge and clear communication regarding delivery progress. However, some people mentioned occasional delays in delivery or that satin chrome finishes varied slightly, not matching completely.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as excellent, great,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and prompt delivery... See more

Quality

Clients share positive opinions on quality, consistently praising the products as substantial, well-made, and... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, fantastic, and... See more

Order

Customers had positive experiences with order, consistently finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I sent a request for advice on which Internal Flap Letter Tidy product would be the right one for my door. I received a very helpful reply in less than 30 minutes and I bought and fitted the flap... See more

Rated 5 out of 5 stars

Not only were the photographic depictions of the fittings first class ( it is easy to assume quality on just a photo) the items are 1st Class. I myself cast alloys, so i know a little about the proced... See more

Rated 5 out of 5 stars

Delivery was quick and well packaged, everything included that I ordered. I have managed to install the new brass letter plate and it looks brilliant. Looking forward to the new knocker and draught... See more

Rated 5 out of 5 stars

From the moment I unboxed this brass letterplate, I was impressed. The weight and feel of the solid brass are immediately apparent—this isn't some flimsy, coated metal. The craftsmanship is superb, wi... See more


Company details

  1. Hardware Store
  2. Door Shop

Written by the company

We have a huge range of products for doors, windows and more - handles, fittings, door furniture, hinges, closers, draught fittings, sliding doors.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

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4.9

All reviews

(3,791)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication and superb customer service.

I sent a request for advice on which Internal Flap Letter Tidy product would be the right one for my door.
I received a very helpful reply in less than 30 minutes and I bought and fitted the flap which not only does the job but looks first class.
My experience was outstanding and demonstrates the benefits of using a local firm whose staff can provide clear technical advice.

2 January 2026
Rated 5 out of 5 stars

Bought a set of front door furniture

Bought a set of front door furniture - looked nice in the photos but you never know until it arrives🤷‍♀️
No need to worry as quality and fittings were excellent and delivery was fast - also website really helpful and detailed which must cut down on returns - thank you will definitely use again

1 December 2025
Rated 5 out of 5 stars

Good company…

Wanted pegs for book shelves and G Johns was the only place I found where I could buy the exact number I wanted rather than a packet of 50.
Service was great and items arrived within 3 days of ordering. So very satisfied customer

1 November 2025

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