Giulia Shoes Reviews 158

TrustScore 4.5 out of 5

4.5

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Company details

  1. Shoe Store

Written by the company

Giulia Shoes incarne l'éclat et la vivacité dans le monde de la mode, offrant une gamme variée d'escarpins, de bottes, de sacs et bien plus encore ! 👠 Nos articles sont méticuleusement conçus en Europe, mettant en avant des matériaux de première qualité ⭐️, garantissant ainsi une expérience unique. Explorez notre collection et découvrez l'alliance parfaite entre style flamboyant et qualité exceptionnelle. ✨


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Second time buying these shoes

Second time buying these shoes, love how sturdy and durable they are given that I use them on stage. Any questions I had concerning the shipping were responded to very quickly, thank you very much Giulia

25 June 2024
Giulia Shoes logo

Reply from Giulia Shoes

Hello,

Thank you for your interest in our brand and for your kind message ❤️.

We are delighted that our products and service meet your expectations 😊.

The Giulia team 👠

Rated 1 out of 5 stars

BAD EXPERIENCE

VERY NICE AND COMFORTABLE SHOES! I AM SORRY THAT DESPITE I HAD BEEN A LOYAL CUSTOMER (I HAD OFTEN PURCHASED GIULIA SHOES IN STORES) I WILL NEVER BUY THEM AGAIN SINCE I NEVER RECEIVED THE LAST ONLINE ORDER AND GIULIA CUSTOMER SERVICE WAS NOT ABLE TO SOLVE THE PROBLEM. THAT'S A PITY

30 May 2024
Unprompted review
Giulia Shoes logo

Reply from Giulia Shoes

Hello,

We are very sorry that your experience did not go well.

However, we did everything we could to help you. According to the tracking link, the Italian post office and our delivery person, the parcel was delivered on May 17 at 11:45 am.

We would like to inform you that we are only the seller of our items and we only ship packages, but we do not deliver in person. We use delivery companies who take care of the delivery.

We have done everything possible to help you but unfortunately we were not at the time of delivery and we cannot contradict the post office against their proofs of delivery.

We have not made any mistakes concerning your order and everything has been respected. We therefore find that your comment is not directed at us but at the post office in case you were not delivered.

We understand your dissatisfaction but there is nothing more we can do and we are sorry if you have not received your parcel.

Yours faithfully

Giulia Shoes

Rated 5 out of 5 stars

I LOVE THEM

Amazing and comfortable shoes.

3 April 2024
Giulia Shoes logo

Reply from Giulia Shoes

Bonjour,

Nous vous remercions de l'intérêt que vous portez à notre marque et pour votre gentil message ❤️.

Nous sommes ravis que nos produits et notre service répondent à vos attentes 😊.

L'équipe Giulia 👠

Rated 5 out of 5 stars

Perfect products and service

Not only do they have great shoes, their help in solving address problems is excellent!

8 November 2023
Unprompted review
Giulia Shoes logo

Reply from Giulia Shoes

Hello Elke

Thank you for your interest in our brand ❤️

We are delighted that our products, service and support meet your expectations 😊.

The Giulia team 👠

Rated 5 out of 5 stars

Beautifull!

Shipping in +- 2 week.

Quality: good
Look: beautiful

Sortiment in general very colourful, searched for years to find same Pumps and matching bags in different colours. Now also Sandals and other available 😍

24 July 2023
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