Ginger Nut Training Reviews 209

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, patience, and dedication, highlighting how tutors go above and beyond to ensure understanding and success. Many people appreciate the clear, accessible teaching methods and the personalized guidance that helps them achieve distinctions and develop new skills. The overall user experience is described as smooth, with engaging and well-structured courses that are easy to understand. While the majority of consumers found the service excellent, some customers noted that the course content was not always perfectly aligned with their specific job roles. However, even in these instances, reviewers mentioned that the tutors were highly adaptable and worked diligently to interpret criteria and make the learning manageable.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness, patience, and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the systems easy... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the professionalism, empathy,... See more

Customer service

Users describe positive interactions with customer service. Customers express appreciation for the... See more

Based on these reviews

Rated 5 out of 5 stars

I had a great experience and learnt a lot, mainly due to my tutor Nick who was amazing! I developed new skills and achieved a distinction in the end, which I believe I wouldn't be able to do without t... See more

Company replied

Rated 5 out of 5 stars

My tutor had a wealth of knowledge that he was able to related to me in an easy to understand manner. I changed trainers a little way into the Apprenticeship and this caused a few issues later on as I... See more

Company replied

Rated 5 out of 5 stars

I've really enjoyed my Level 3 Events apprenticeship with Ginger Nut Training. The content covered is really interesting and I like how much I'm encouraged to link back to the work I do in my day to... See more

Company replied

Rated 5 out of 5 stars

I honestly couldn’t have asked for a better apprenticeship tutor than Nick Fish. From start to finish, he was incredibly supportive, patient, and genuinely invested in my progress. No question eve... See more

Company replied


Company details

  1. Educational Institution

Information provided by various external sources

By working with our award winning company your staff could benefit from onsite training, one to one support from an expert assessor, an online learning platform and tailored course content built around the individual’s role whilst supporting your workforce strategy. Whether you are looking to recruit and train new apprentices or develop the skills of existing staff, we can help. Please contact our team on 0207 495 5110 to find out more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

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Rated 5 out of 5 stars

Amazing Apprenticeship Training!!!

I completed the ICT Support Technician Level 3 Apprenticeship with GingerNut. My tutor was Ben who is a really helpful, patient and kind tutor who helped build my confidence and knowledge in preparation for my EPA. Thank you so much for all your help!

30 March 2026
Unprompted review
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Reply from Ginger Nut Training

Thank you for your kind feedback! We’re delighted to hear that you had such a positive experience on the ICT Support Technician Level 3 Apprenticeship. Ben will be especially pleased to know his support helped build your confidence and prepare you for your EPA. We wish you all the best in your future career!!

Rated 5 out of 5 stars

Great Apprenticeship Program

I had a great experience and learnt a lot, mainly due to my tutor Nick who was amazing! I developed new skills and achieved a distinction in the end, which I believe I wouldn't be able to do without the support and teaching from Ginger Nut Training. The systems are easy to use and track your progress too!

24 March 2026
Unprompted review
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Reply from Ginger Nut Training

Thank you for your great feedback! We’re thrilled to hear you had such a positive experience and achieved a distinction - well done! We’ll be sure to share your kind comments with Nick. Wishing you every success in the future!

Rated 5 out of 5 stars

Gingernut Training!

Gingernut Training has been an excellent apprenticeship provider, consistently supportive, responsive when needed, and always willing to offer additional guidance throughout my journey.

24 March 2026
Unprompted review
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Reply from Ginger Nut Training

Thank you so much for your lovely review! We’re delighted to hear that you’ve felt supported throughout your apprenticeship journey. It’s great to know our team has been responsive and able to provide the guidance you needed. Wishing you every success in the future!

Rated 5 out of 5 stars

Apprenticeship training

I've really enjoyed my Level 3 Events apprenticeship with Ginger Nut Training. The content covered is really interesting and I like how much I'm encouraged to link back to the work I do in my day to day role. My tutor, Peter, is also excellent and I always feel I can go to him with an issues I may have, or just to have a chat about anything I'm unsure of. The feedback provided is also very useful and I really feel that he's routing for me to do well!
I'd definitely recommend Ginger Nut to anyone looking to start an apprenticeship.

23 March 2026
Unprompted review
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Reply from Ginger Nut Training

Thank you so much for such a thoughtful review! We’re delighted to hear how much you’ve enjoyed your Level 3 Events apprenticeship and that the content feels relevant to your day-to-day role, that real-life connection is so important. It’s great to know you feel supported by Peter, both with your learning and more generally, and we’ll be sure to pass on your kind words to him. We love hearing that the feedback is helping you progress and that you feel encouraged every step of the way. Thanks again for the recommendation, and we wish you all the best as you continue your apprenticeship journey!

Rated 5 out of 5 stars

My tutor creates a safe and friendly…

My tutor creates a safe and friendly environment during my learning sessions, I know I am able to freely ask questions and contact him if I need help. I am enjoying my apprenticeship and look forward to continuing my learning with Ginger Nut Training.

23 March 2026
Unprompted review
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Reply from Ginger Nut Training

Thank you so much for your lovely feedback! We’re really pleased to hear that your tutor has created such a safe and supportive environment for you, that’s exactly what we aim for. It’s great that you feel confident asking questions and reaching out when you need support. We’re so glad you’re enjoying your apprenticeship, and we look forward to continuing to support you on your journey!

Rated 5 out of 5 stars

Apprenticeship Completion

I have now completed my Level 3 Business Admin apprenticeship, with the help of my tutor, Nick Fish. He has been amazing throughout, answering all my annoying questions and guiding me in the right direction with my assignments, which is very much appreciated. Thank you!!!

28 January 2026
Unprompted review
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Reply from Ginger Nut Training

Huge congratulations on completing your Level 3 Business Admin apprenticeship; that’s an amazing achievement! It’s great to hear how supported you felt throughout, and we’ll be sure to pass your kind words on to Nick, he’ll be so pleased to hear this. No such thing as “annoying questions” when you’re learning, and it’s brilliant that you felt confident to ask them. Wishing you all the best in your next steps!

Rated 5 out of 5 stars

Great distance learning

Communication is key and Ginger Nut are very good at it!
Plenty of help is on offer and although the emails and information can feel a little overwhelming at first, you soon get into the hang of dealing with it. The only barrier is your own motivation, but that's part of distance learning; as long as your employer gives you the time to learn and a place where you won't be disturbed, then it shouldn't be a problem.

23 March 2026
Unprompted review
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Reply from Ginger Nut Training

Thanks so much for your thoughtful review! We’re really glad to hear you’ve had a positive experience with the support and communication from the Ginger Nut team. We completely understand that getting started can feel a little overwhelming, but it’s great to know it becomes more manageable over time. You’ve made a really important point about motivation and having the right environment to learn, both make such a difference. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

What an amazing training provider!

What an amazing training provider! Ginger Nut have helped me thoroughly throughout my Level 3 Business Administration Apprenticeship! Looking forward to learning with them for the rest of my apprenticeship, thank you Ginger Nut!

20 March 2026
Unprompted review
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Reply from Ginger Nut Training

Thank you so much for your kind words! We’re really pleased to hear that you’ve had such a positive experience with us so far. It’s great to see your hard work and commitment throughout your Level 3 Business Administration Apprenticeship, and we’re excited to continue supporting you on the rest of your journey. Keep up the amazing work!

Rated 4 out of 5 stars

Apprenticeship Review

I am currently doing a Level 3 Events Assistant apprenticeship, and it has been amazing. I have learnt so much about different types of events that my company doesn't provide, and it has given me more confidence to take on more responsibility within my job role.

My only downside is that I have to change tutors twice due to different circumstances; however, the transitions have been smooth.

20 March 2026
Unprompted review
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Reply from Ginger Nut Training

Thank you so much for your feedback! We’re really pleased to hear how much you’ve enjoyed your apprenticeship and the confidence it’s helped you build. We appreciate your understanding around the tutor changes and are glad the transitions have been smooth. Wishing you continued success in your journey.

Rated 5 out of 5 stars

Great

Its a great company to work with, quick responses and very friendly

16 March 2026
Unprompted review
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Reply from Ginger Nut Training

Thank you for the kind feedback! We’re really glad to hear you’ve had a positive experience with our team. Providing quick support and a friendly service is really important to us, so it’s great to know that came across.

Rated 5 out of 5 stars

Great Experience

I recently achieved a Distinction in the Information Communications Technician Level 3 apprenticeship and would like to thank my tutor Steve, and the whole team at Ginger Nut, for the faultless commitment and support that has been delivered throughout the entire apprenticeship process. An excellent experience with an excellent team of people - defintely recommend.

16 March 2026
Unprompted review
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Reply from Ginger Nut Training

Thank you for the kind review, and huge congratulations on achieving a Distinction in your Information Communications Technician Level 3 apprenticeship, that’s a fantastic achievement!

It’s great to hear that Steve and the team were able to support you throughout your journey. We’re really proud to have been part of it and wish you all the best for the future in your career.

Rated 5 out of 5 stars

10/10 would recommend

10/10 would recommend! Currently loving my Multi Channel Marketing course right now!

13 March 2026
Unprompted review
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Reply from Ginger Nut Training

Thank you for the great feedback! We're so pleased to hear you're enjoying the Multi Channel Marketing course. Wishing you the best of luck with the rest of your learning!

Rated 5 out of 5 stars

Great experience

I really enjoyed completing my apprenticeship with Ginger Nut, I learned a lot and it helped me get a job. My tutor Danielle Short was a good teacher and supportive.

23 February 2026
Unprompted review
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Reply from Ginger Nut Training

Thank you for your great feedback. We’re pleased to hear you enjoyed your apprenticeship and found it helpful. Danielle will be delighted with your kind words. Wishing you all the best in your career!

Rated 5 out of 5 stars

My tutor had a wealth of knowledge that…

My tutor had a wealth of knowledge that he was able to related to me in an easy to understand manner. I changed trainers a little way into the Apprenticeship and this caused a few issues later on as I had not been instructed correctly on how to fill out my timesheets and learning journal entries. This lead to a lot of reworking which my second tutor was extremely helpful with.

23 February 2026
Unprompted review
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Reply from Ginger Nut Training

Thank you for your honest feedback. I’m pleased you found the support clear and easy to understand. I understand that changing tutors can bring challenges, and I’m glad I was able to support you in getting back on track with your timesheets and learning journal. Wishing you every success moving forward.

Rated 4 out of 5 stars

Feedback for Zoe Collar‑Harrison – Apprenticeship Tutor

I would like to express my appreciation for the outstanding support Zoe has provided throughout my apprenticeship. I know I can be a difficult learner at times, but Zoe made the entire experience far easier and more positive.
She consistently showed patience, understanding, and a real ability to adapt her teaching approach so that I could engage and make progress.

Her willingness to adjust her methods to support my dyslexia made a significant difference. Zoe ensured that materials, explanations, and expectations were clear and accessible, creating an environment where I felt comfortable asking questions and seeking help when I needed it.

Zoe’s professionalism, empathy, and commitment to my development have been exceptional. I am genuinely grateful for her guidance and the effort she put into helping me succeed.

I also want to acknowledge that the course itself was not well set up for my role as a Personal Assistant. This made it very difficult for me to relate my day-to-day responsibilities to the project management elements of the apprenticeship. Despite this challenge, Zoe worked with me to interpret the criteria in ways that made sense for my role, helping me find relevant examples and making the learning far more manageable than it would have otherwise been.

19 February 2026
Unprompted review
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Reply from Ginger Nut Training

Thank you for sharing such a thoughtful and honest review. Zoe will be so touched to read this and to know how much her support made a difference to your journey.

We’re really proud of the care, empathy, and dedication she shows to her learners, and it’s wonderful to hear how her flexible approach helped you feel confident and supported.

We also appreciate your feedback about the course structure and will use this to help improve our programmes. Thank you again, and we wish you all the very best for the future.

Rated 5 out of 5 stars

Business Apprenticeship Level 3 - A Huge Thanks to Danielle Short!

I studied Business Administration Level 3 as an Apprentice at LJMU. I really enjoyed learning all about how I could develop my skills during the apprenticeship online sessions! I felt they were really helpful, engaging and interactive. During the lead up to my exams, my tutor, Danielle Short was extremely helpful and I felt like I could communicate any concerns or queries at any point with her. It was really great to receive feedback after every assignment, and it allowed me to really grow and learn in all areas. Due to the help, support, and preparation from Danielle, especially during the lead up to my project completion and exam, I was able to achieve a Distinction in Business Administration Level 3, which I felt very proud of. Thank you Danielle and Gingernut!!

Kind Regards,

Daisy

16 February 2026
Unprompted review
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Reply from Ginger Nut Training

Thank you so much for such a lovely message! I’m so proud of everything you achieved throughout your apprenticeship, a Distinction is amazing and so well deserved. It’s been a pleasure supporting you on your journey and seeing your confidence and skills grow. Wishing you every success in what you do next, you should be very proud of yourself!

Rated 5 out of 5 stars

Excellent Support

Throughout my course I have been provided with continuous support from my Tutor Danielle. Without her consistency and generosity I would have not been able to complete it!!

21 January 2026
Unprompted review
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Reply from Ginger Nut Training

Thank you so much for your kind feedback. We’re really pleased to hear how much support Danielle provided throughout your course, and we’ll be sure to pass on your lovely comments to her. Congratulations on completing your course, a fantastic achievement!

Rated 5 out of 5 stars

CST3 Apprenticeship

I completed the Cyber Security Technician Level 3 apprenticeship with Ginger Nut as my training provider.
Before this apprenticeship my career prospects were pretty dim as a late-20s guy working in a call center. Now, I'm employed as a cybersecurity analyst full-time, and have some hope that I can be successful in this career.
I was able to pass with a distinction, mainly due to my tutor Ben who supported me all the way. I owe a lot to Ben who always had faith in me and supported me through the OTJ and assignments.
While I don't know what the future holds, I'm happy to be working in tech and grateful to Ginger Nut for helping me with my change of career direction.

19 January 2026
Unprompted review
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Reply from Ginger Nut Training

Thanks for the wonderful review, Thomas! And congratulations on your distinction . You earned it! Great to hear that you felt so supported by Ben. I am sure he would be proud and we are all very happy to have played a role in your learning journey. All the best with you career plans moving forward and thanks again for your kind words!

Rated 5 out of 5 stars

I had a lovely experience with…

I had a lovely experience with Gingernut Training. They had regular webinars for you to attend which were really helpful and key to your development. The one to ones with your tutor are also really helpful and well organised. My tutor Zoe was so lovely and always willing to help! Thank you Zoe!

13 January 2026
Unprompted review
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Reply from Ginger Nut Training

Thank you so much for your kind feedback, we’re really pleased you found the webinars and one-to-one sessions helpful, and we’ll be sure to pass your lovely comments on to Zoe.

Rated 5 out of 5 stars

I had a lot of support from Steve…

I had a lot of support from Steve throughout the apprenticeship and learnt a load over the course of the time and achieved a distinction due to the help of Steve always providing support and learning. I would definitely recommend to anyone thinking about using this provider.

23 December 2025
Unprompted review
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Reply from Ginger Nut Training

Thank you so much for your lovely feedback. We’re really pleased to hear how supported you felt throughout your apprenticeship, and congratulations on achieving a distinction, that’s a fantastic achievement. I’ll be sure to pass your kind words on to Steve. We really appreciate the recommendation and wish you all the best going forward.

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