Excellent customer service. My error in an order was quickly resolved without a fuss. The delivery was quick and the whole process was very efficient. We’ve really enjoyed our purchases and would th... See more
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I was recommended Ginger Fox’s porridge mug by a friend, so ordered one each for my husband and I. They arrived promptly and were well packaged but, on opening, one was badly broken. I sent an email w... See more
Fantastic Customer Service from Gemma, Missing piece in Jigsaw, contacted Gingerfox games using online query on Thursday. They came back to me quickly I gave them specific detail of item, arrived S... See more
We bought the Traitors game for our daughter. Unfortunately, the Traitor Card got damaged. I e-mailed Ginger Fox to ask about buying a replacement card and they sent us one free of charge. Brillian... See more
Company details
Written by the company
We are designers, developers, manufacturers and distributors specialising in a fantastic range of books, gifts, puzzles and games for both UK and international markets. Our cunning Ginger Fox™ team specialises in creating games, gifts, books and mugs for adults and families, all with a clever little twist of ingenuity. Our sense of adventure, curiosity and determination has taken our products from the heart of the Cotswolds throughout the UK and into the USA and Australia. Ginger Fox is proud to work in collaboration with major brands including The Chase, Who Wants To Be A Millionaire, Taskmaster and Popmaster to name just a few!
Contact info
Unit B4 Kingsditch Trade Park, Cheltenham, GL51 9PA, Gloucestershire, United Kingdom
- 01242545966
- hello@gingerfox.co.uk
- gingerfox.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent customer service
Excellent customer service. My error in an order was quickly resolved without a fuss. The delivery was quick and the whole process was very efficient. We’ve really enjoyed our purchases and would thoroughly recommend Ginger Fox games.
Pestered for a review. Again.
I ordered a game. It arrived reasonably quickly. It was in good order.
This company is wonderful!
This company is amazing! Fabulous customer service, issue sorted within a couple of hours. Olivia is a credit to your company! And extremely friendly, professional, polite and competent. Congratulations Ginger Fox 🦊 !👏and Thank you.
Superb novelty socks
Superb novelty socks, bought a few pairs for friends and colleagues, really happy with quality
Quick delivery and postie posted…
Quick delivery and postie posted through letterbox came a day earlier than informed.
I couldn’t believe how quickly I…
I couldn’t believe how quickly I received my order. It was fantastic.
Missing Jigsaw Pieces
What a wonderful company to deal with. Had two missing pieces from a Jigsaw. Reached out ( with not much hope) to see if they could send them.
Not only they could, but express replies and service!!! ( Better than the Ravensburger company).
I will definitely use the company again for items.
Special thanks and praise for your employed Olivia. What a star!!!!!
Easy to order great updates on delivery…
Easy to order great updates on delivery and delivered as notified.
A very fun selection of games
A very fun selection of games. Easy site to navigate. Quick delivery.
Great products & speedy delivery
Fast delivery and really good prices.
Excellent service
Excellent service
Purchase arrived on the first day of the estimated delivery date range.
Played the game under Game Fox Ltd and…
Played the game under Game Fox Ltd and withdrew on the 26th May but I am still waiting to be paid. I have sent several emails but no response.
Regards
Nicky

Reply from Ginger Fox Games Ltd
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