Without hesitation I would recommend them they are a totally professional place to get your car repaired. Just look at the brands that they are approved repairers for that should tell you. The staff a... See more
Company replied
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See what reviewers are saying
Outstanding car repair service and very skilled technicians. Highly recommend for reliable and hassle-free repairs. Friendly staff topped off the whole process. They're a Tesla approved body shop a... See more
Company replied
Non fault accident, my car had two dented and scratched doors, they had my car over a month and when returned it still has dents and the paintwork is extremely poor, full of orange peel and dust under... See more
Can not fault the service from Gillibrand’s. They contacted me promptly to arrange booking my car in for repair and remained in touch via call/text throughout to ensure i was kept informed and was mad... See more
Company replied
Company details
Written by the company
Gillibrand Accident Repair Centre is a family run accident repair business located in Blackburn, first established as a wheelwrights and blacksmiths by the Gillibrand family in 1859, but now specialising in high quality paint and body vehicle repairs. We are enormously proud to be approved by many vehicle manufacturers including Audi, Volkswagen, SEAT, ŠKODA, Volvo, Polestar, BMW, MINI, Suzuki, Ford, Nissan, Toyota, Kia and CUPRA. In order to become an approved repairer for the leading vehicle brands such as VW and Audi, our paint and body technicians have to be highly trained by the people who manufacturer the cars at their very own, specialised training centres. By regularly attending the manufacturer training courses it ensures we are kept right up to date with the latest vehicle technologies and repair processes. As well as receiving excellent training in vehicle paint and body repairs, the other benefits of being a repairer approved by multiple manufacturers is that we will only ever use/fit genuine parts, the paint and materials have been approved by the relevant manufacturer and we follow the correct repair methods to repair vehicles to the highest standard. We also hold a British Standards Kitemark which is an industry accreditation associated with repair quality and safety.
Contact info
Challenge Court, Blakewater Road, BB1 5EU, Blackburn, United Kingdom
- 01254 277100
- gillibrand.co.uk
3.6
Average
84 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 week
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No one likes to be caught up having an…
No one likes to be caught up having an accident. I was and dealt with FIXAUTO in Blackburn. From the reception staff to the loss accessors you couldn’t ask for any more. The staff are polite, helpful and go beyond what they need to do to help at a difficult time. Everyone was so helpful and really listened when I had trouble with my insurance company. I would highly recommend this company as I received a 5* service from everyone that I dealt with. Thank you so much.
22 February 2022
Unprompted review
Reply from Gillibrand Accident Repair Centre
Hi Maria, thank you so much for taking the time to leave us a 5* review!
Highly recommended without hesitation - First class service.
Highly recommended without hesitation. The company were excellent from start to finish. They kept me informed every step of the way, provided a car to keep me on the road - and delivered it to me - and more importantly the quality of their work is excellent. Ariane and the reception staff get a special mention. Clearly a family run company who know how important customer service is. I would definitely use again. Thank you.
19 February 2022
Unprompted review
Reply from Gillibrand Accident Repair Centre
Hi Lindsay, thank you for taking the time to leave us a review. It was a pleasure to look after you and your vehicle. Hopefully you won't need us again but if you do, please do not hesitate to call me. Thanks again for taking time out to review us. Take care, Ariane.
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