Gilbride Pharmacy & Travel Clinic Reviews 

88
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and professional demeanor, making every interaction pleasant and reassuring. Many people highlight the outstanding customer service, noting that staff members are attentive, supportive, and take the time to listen and explain everything clearly. The service provided is frequently described as excellent, with consumers appreciating the efficiency, ease, and the caring approach of the team. Reviewers often feel at ease and well cared for, especially during consultations and vaccinations, due to the staff's patience and ability to make procedures painless.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Clients share positive opinions on service, consistently highlighting the staff's kindness, professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cessnock branch have been supporting me with my weight loss over the last year. Tom has been extremely supportive and helpful during my weight loss journey. Tom has ensured that I receive and und... See more

Rated 5 out of 5 stars

Cardonald - Paisley Road West branch. Great service, really helpful. Been using their weight management service for a few months now and the support and help has been fantastic. No judgement (even a... See more

Rated 5 out of 5 stars

Nicola was absolutely amazing during my weight management consultation. She always puts me at ease, checking all parts of my physical health and lifestyle to help me stay on track. She is so friendly... See more

Rated 5 out of 5 stars

Lindsay who served my mother in law was exceptionally kind and caring. This service really helped her and has already made a difference to her quality of life, even if it was only ear waxing. My mothe... See more


Company details

  1. Pharmacy
  2. Travel Clinic
  3. Weight Loss Service

Written by the company

Gilbride Pharmacy and Travel Clinic aim is to help our patients and communities live healthier lives. We do this by providing professional, safe, reliable medication supply, on prescription and over the counter with the advice you need to get the best from your medicines. We also strive to meet your other healthcare needs by offering a range of clinical services and products throughout Greater Glasgow & Clyde. Our highly trained pharmacy teams are constantly updating their knowledge and skill to provide the highest standards of care right where you need it, where you live.


Contact info

4.8

Excellent

TrustScore 5 out of 5

88 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(88)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly helpful team

The team are really friendly and very informative. Very thorough in their assessments and I feel like I can ask questions and receive well explained answers. Prices are also very reasonable.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Flu vaccination

Made an appointment at my local pharmacy for a flu vaccine, easy to book, taken on time, all done very quickly and efficiently, excellent service

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Lovely wee pharmacy

Lovely staff in the pharmacy, all of them very friendly and helpful. Nicola (who did my flu vaccine) talked me through all the information needed with patience, answered all my questions and vaccinated me quick and without any pain.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Lovely pharmacy

Indre, the pharmacist who administered my vaccine was lovely and made me feel very at ease. All the staff at the Ibrox branch of Gilbride are helpful, quick and friendly.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Had a weight loss consultation with Amna today. Very pleasant and helpful and very happy with the outcome.

A much more satisfying experience than using an online pharmacy.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Anton is Amazing

Anton the student pharmacist was very polite and professional, he was very helpful and made me feel valued. Other members of the team Aneesa , Tricia and Nicola were all truly professional. I love Toryglen pharmacy.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Booked online for a vaccination

Booked online for a vaccination.
Easy booking system.

Pharmacy is clean, tidy and welcoming.
Staff are professional and friendly.
I was well informed regarding my vaccination.

I was well looked after. Would return again.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Always have a good experience in this…

Always have a good experience in this pharmacy in general, however I was a bit nervous about going for my flu jab but Nicola was great as was the other staff member who asked me to fill out the form beforehand.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Painless vaccination

Indre at the Ibrox branch made my covid and flu jags as painless as they could be with some upbeat, friendly chat. All very efficiently managed and free painkillers offered at the end. Would recommend the service.

8 November 2025
Unprompted review
Rated 5 out of 5 stars

A Vital Community Gem with Truly Exceptional Care

Gilbride Pharmacy & Travel Clinic at Ibrox is an absolute treasure for the Glasgow community. They provide a vital, accessible service with a team whose community-focused approach shines through in every interaction. The staff don’t just serve customers—they support them, listen to them, and work with them to meet their needs, no matter how big or small.

On this occasion, I want to give special thanks to Indra, who assisted me with my winter vaccinations. She was truly outstanding—calm, gentle, and incredibly reassuring. She took the time to explain everything clearly, answered all my questions with patience, and did it all with a warm smile, even at the end of what must have been a very long day. That kind of care is rare and deeply appreciated.

What sets Gilbride apart is how they make you feel like you’re the only person in the room. It’s personal, professional, and profoundly human. Thank you to Indra and the whole team—you’re making a real difference, and it doesn’t go unnoticed.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Great staff

Gilbride farmacy, Ibrox. Great staff, welcoming. Indze was great and very informative for the B12 and Flu jab.

30 October 2025
Unprompted review

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