Giig Reviews 346

Great CRM tool for independent recruiters, their freemium subscription lets you test the system out first before committing. Of course, there are some things to improve on, but their tech support is very fast, reliable, honest and resolves your query pretty fast.

Giig Hire has genuinely transformed the way I work. After more than 10 years using a wide range of CRM and ATS platforms, this is by far the most functional, intuitive, and user‑friendly system I’ve ever come across. It’s incredibly easy to use, cost‑effective, and packed with features that actually make a difference in day‑to‑day recruitment delivery.

Since switching to Giig Hire, I’ve been able to service both candidates and clients with far greater speed, clarity, and consistency. The workflow is seamless, the automation is smart, and the whole platform feels like it’s been built by people who truly understand the recruitment process.

If you’re looking for a CRM/ATS that elevates your service, saves you time, and genuinely supports your growth, Giig Hire is the one. It has completely changed the way I operate for the better.

If you're in the Recruitment, HR or Talent Acquisition space I highly recommend you switch over to Giig Hire Today!

I have used Giig before - the owners are very responsive and constantly developing a cost effective system for all size business!

The platform is intuitive and easy to use, allowing teams to become productive from day one. At the same time, it offers significant depth and advanced functionality. It has already streamlined our workflow and improved efficiency across the team.

I have used many CRM's over the year and recently went with another provider when i set up my own recruitment business. After using it for 6 months i decided it wasn't for me. After speak to Andy and going through the system i immeidatly switched over and stop using my old system which i am currently still in contract with. Don't make the mistake i did with paying for a system and then using Gig again.

We recently signed up with Giig and couldn’t be happier with our experience so far. The platform is intuitive, easy to navigate and genuinely built by recruiters for recruiters — everything from candidate tracking to job management feels practical and well thought through.

Right from the start, onboarding was smooth and the Giig support team were incredibly responsive and supportive whenever we had questions or needed help. It’s refreshing to deal with real people who know the product and care about our success.

What stands out most is how much time the system saves us each day. It simplifies processes that used to take way longer in other tools, and gives us clear visibility of our pipeline without unnecessary complexity. For the value you get — especially compared with other ATS/CRM systems out there — it’s hard to beat.

We’re really impressed with Giig and look forward to using it as our business grows. Highly recommended for any recruitment agency or independent recruiter looking for a user-friendly system that actually works.

The functionality it gives is all that you'd need for a small business. And the main reason I love Giig, the founders/creators are always available for any issues, of which there are not many.
It's also refreshing to have a CRM provider that doesn't need to lock you into a 12 month contract with no option to cancel if things don't go as planned.
Highly recommended... they even offer a FREE version!

We love that this ATS is specifically built for small businesses. We have been looking for something forever and everything else is extremely overpriced for what we actually need and built for large corporate agencies, not tailored to the boutique agency that we have.

GiigHire CRM is very easy to use and well designed. It offers great value for money for solo recruiters or small recruitment teams looking for an affordable yet powerful tool.

We've just launched a new recruitment agency in South Africa specialising in contractors, and signed up for the free version of Giig. What stands out immediately is that this was clearly built by someone who understands recruitment — it's not a generic CRM that's been bent to fit. Every feature makes intuitive sense the moment you find it, and I keep discovering new ones that make me think "yes, that's exactly what I need."
The platform is simple enough to get productive on day one, but there's real depth when you start digging. For a startup agency watching every rand, having a tool this capable at no cost is remarkable. We're already weighing up going Pro because the value is obvious.
Highly recommended for solo recruiters and small agencies who want proper recruitment software without the enterprise price tag.

Andy and his personal touch to us as a early client made a major difference. Very happy with start had so far. Lots of functions to help us improve moving forward!

Very good quality software for the price point

Very responsive team

Not only is Giig very user friendly, the customer service has been second to none. Luke has been outstanding with his support so far.

I can’t recommend Giig Hire highly enough. Andy and Luke are both incredibly helpful and are always just a call or email away whenever I need guidance or have a question.
The platform itself is really similar and easy to use. It’s clearly been built by recruiters, for recruiters. I also love that there’s a free version available, which gives you the chance to properly find your feet and understand how it works before committing.

Upgrading to the paid version has been a great decision for me as it really unlocks the full benefits of Giig. If you’re considering it, I’d absolutely recommend giving it a go.

Great service and a fantastic product.

We’ve had a fantastic experience using Giig Hire. The platform is intuitive and efficient. Uploading candidates and managing Job roles is straightforward, and the support team have been responsive and helpful whenever we’ve needed guidance.

Highly recommended.

Testimonial: Tom Shorto, CEO, Tower Street Insurance Recruitment

Having worked in recruitment for many years and used a wide range of CRM systems, including industry leaders such as Salesforce and Bullhorn, I can confidently say that Giig Hire surpasses them all.

Giig is, without doubt, a must-have CRM for anyone working in recruitment. It is clear that the platform has been designed by people who truly understand the frustrations recruiters face with traditional systems. Everything about it feels intuitive, practical, and built with real-world recruitment workflows in mind.

The system is incredibly easy to use, yet powerful in its functionality. From seamless mass file uploads to comprehensive candidate tracking and a fully integrated interview management process, Giig has all the built-in tools a modern recruitment business needs to operate efficiently and professionally. It eliminates unnecessary complexity while enhancing productivity, something many of the larger CRMs struggle to achieve.

What sets Giig apart is that it doesn’t feel like a generic sales CRM adapted for recruitment. It feels purpose-built, streamlined, and genuinely designed to support consultants in billing more effectively.

I would highly recommend Giig to any recruitment business looking to upgrade their systems or move away from overly complicated, expensive alternatives. Congratulations to Luke Pitkin and Andy Sturgess on creating such a valuable and impactful recruitment tool. It’s an outstanding achievement.

Tom Shorto
Chief Executive Officer
Tower Street Recruitment Solutions Limited

Absolutely brilliant CRM - so user friendly, just perfect for what I need as a sole operator. Great functions, works just like all the big players without the hefty costs. Feel so lucky to have stumbled up on this!

Perfect for what I need - user friendly and as simple or as complex as you want to make it. Would definitely recommend for solo recruiters like myself.

GiigHire ATS has completely streamlined our recruitment process. From candidate tracking to interview scheduling, everything is organized in one place. It’s easy to use, efficient, and perfect for recruiters who want to save time while maintaining professionalism. Highly recommended for growing teams.