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Company details

  1. Software Company
  2. Corporate Gift Supplier
  3. Internet Marketing Service
  4. Software Vendor

Written by the company

Giftsenda is a global corporate gifting platform that enables you to easily send gifts to over 200 countries using our highly-rated, user-friendly online interface. Sign up for free to access the Lite plan, which includes all the essential sending features. By booking a demo, you can explore all the capabilities of the Pro plan without any commitments or recurring fees. For more frequent gifting, consider our custom subscription plans, which offer a range of benefits tailored specifically to your company and needs.


Contact info

3.9

Great

TrustScore 4 out of 5

17 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

We're Giftsenda's return customers

This is our 2nd time working with Giftsenda, and they meet our expectations. We understand that the final present's look much of the time depends on the country, but the service Giftsenda provide is on the high level.
P.S. many thanks to Lu for 24/7 assistance

20 December 2024
Unprompted review
Giftsenda logo

Reply from Giftsenda

Thank you so much for the kind feedback! We look forward to assisting you again.

Rated 5 out of 5 stars

Our project went well

Working with the team at Giftsenda was a joy! Shout out to Lu and Ivan who went above and beyond to ensure things went smoothly for our team. I appreciated the support on integration, as well as the ease around sourcing products that may not originally be available, allowing us to be creative in our work.

27 January 2025
Unprompted review
Giftsenda logo

Reply from Giftsenda

Thank you for the wonderful feedback.

Rated 1 out of 5 stars

Incompetence Galore

They send out gifts requiring a signature. They send them via FedEx. FedEx drivers do not consider it in their job descriptions to ring door bells. FedEx says you must call Giftsenda. Giftsenda does not have resources to discuss matters with recipients of the gifts they send out. They send out a text that says contact shipper re tracking number : (blank) Brilliant CORPORATION

27 December 2024
Unprompted review
Giftsenda logo

Reply from Giftsenda

Dear Robin,
We understand your concerns regarding the delivery process and apologize for not having met your expectations.
The requirement for a signature is in place because the items we send are valuable tech products, and the sender wants to ensure they are received personally by the intended recipient. We appreciate your understanding that this is a standard practice for high-value deliveries.
If a delivery attempt is unsuccessful, please note that redelivery is free, and the item will be resent to you. While we must adhere to the shipper's rules during the delivery process, we always strive to ensure that your gift is delivered successfully.
According to the current status of shipment redelivery is scheduled on Monday 12/30/24 before 8:00 PM.
Thank you for your patience and understanding.
Giftsenda Team

Rated 5 out of 5 stars

Highly recommend

I used Giftsenda to send a gift to 25+ colleagues across 20+ markets globally to mark the end of year. Navigating different countries, taxes, dietary requirements is stressful but Giftsenda really made it as seamless as possible. Huge shout out to our wonderful liaison at giftsenda Lu who went above and beyond to ensure it was an easy experience.

1 December 2022
Unprompted review
Giftsenda logo

Reply from Giftsenda

Hi Karen,

We're so thrilled to hear that. Our team's main focus is to ensure that aspects of the gifting process are seamless and admin-free for all our clients, regardless of the scale of delivery.

We look forward to collaborating with you on more exciting campaigns.

Rated 5 out of 5 stars

Extraordinary Service

I had a large business gifting campaign to run, and other services didn't cover Costa Rica. That's when I contacted Giftsenda.
Their personnel were outstanding! They listened to the specific needs of this campaign, modifying the dashboard to suit my criteria. Their personal attention to detail was unmatched.

1 August 2022
Unprompted review
Giftsenda logo

Reply from Giftsenda

Hi Spud,

Thank you so much for your wonderful review. Our team greatly appreciates it.

We understand the limitations often experienced when seeking to launch truly international corporate gifting campaigns. Our team of global gifting experts continues to foster relationships with local suppliers to eliminate international customs and fees. For this reason, we'll always be able to help you reach your audiences and tailor the gifting process to suit your needs.

We look forward to partnering with you again!

Rated 5 out of 5 stars

Sending overseas gifts…

My company had to send gift baskets overseas. So happy to have found this service! All baskets were successfully delivered on time. Many thanks to Mariana who helped make sure everything went smoothly. Would happily recommend to anyone who needs to send overseas gifts!

10 February 2022
Unprompted review
Giftsenda logo

Reply from Giftsenda

Hi Michelle,

Thank you for choosing Giftsenda to help execute your corporate gifting campaign. Our team is always on standby to help you reach, delight, and surprise your global recipients.

We look forward to another successful collaboration.

Rated 5 out of 5 stars

Great overall experience for all!

I worked with Cadi to purchase gift baskets for my team. We have a universal team located all around the world so using giftbasketsoverseas was a great experience for all of my team!

8 February 2022
Unprompted review
Rated 5 out of 5 stars

Wont Think Twice of Recommending

What Went Well: Friendly Customer Service. Flexible with Requests. Responsive to Questions/Inquiries.

What Could Be Better: Global Products. Option to give the same set to everyone regardless of Country.

20 January 2022
Unprompted review
Giftsenda logo

Reply from Giftsenda

Hi Robina,

Thank you so much for your review. Our global corporate gifting experts team will continue to travel the extra mile to make the process as seamless as possible.

We look forward to more partnerships!

Rated 4 out of 5 stars

I had an excellent experience with your support and process

I had an excellent experience with the gifting process, especially the professional interaction with Alyssa Bell, Corporate Gift Expert. The attention and services she provided was way beyond my expectations!
The only reason I did not give 5 stars is for you to improve the platform to be more transparent in terms of the gifting process - allowing us to see whether the gift was received and redeemed and even what type of gift was chosen. This is how we work with Loop & Tie in other regions.

12 January 2022
Unprompted review
Giftsenda logo

Reply from Giftsenda

Hi Noa,

Thank you so much for your view. We're so glad you're happy with the level and quality of service you received. We're constantly on the lookout for improvement points that have the potential to better our platform users' overall experiences and guarantee scalable, measurable, and optimizable gifting experiences across the board.

We look forward to collaborating with you on another awesome international corporate gifting campaign.

Rated 5 out of 5 stars

The service received from Gift Baskets…

The service received from Gift Baskets Overseas.com was exemplerary. Quick and efficient with continual updates and communication. I would recommend their service to anyone looking to send gift baskets out of South Africa.

Kind regards,
Lucretia

12 January 2022
Unprompted review
Rated 5 out of 5 stars

Awesome experience!

Leverage giftsenda last quarter through giftbasketsoverseas and it was really easy to issue gifts to our LATAM clients! In the past we've struggled with shipping gifts because of the massive shipping & customs fees but leveraging this was so easy. Will definitely use them again.

11 January 2022
Unprompted review
Giftsenda logo

Reply from Giftsenda

Dear Mayra, thank you very much for using Giftsenda platform and arranging your bulk orders with us. We are looking forward to continuous service for the years to come.
Happy New Year 2022
Giftsenda Team

Rated 5 out of 5 stars

Great service to all of my countries!

I manage account managers in multiple locations in Central and South America. There are very few solutions for me to provide them with gifts that do not require waits in customs or import/export taxes. This solution is very fast, allows my people to enjoy, and does not have the burden of customs issues as for traditional methods.
Thank you (Gracias),
Michael

6 January 2022
Unprompted review
Giftsenda logo

Reply from Giftsenda

Dear Michael, thank you very much for recognizing benefits of Giftsenda Gifting platform! We thrive to impress our customers with tools and marketplace product options for global delivery that save both time and budget, while impressing and building relationships with your account managers (gift recipients).
New software features are added monthly to Giftsenda, so we can't wait to let you experience new options in the coming months!
Giftsenda Team

Rated 5 out of 5 stars

Giftbaskets Overseas is the best…

Giftbaskets Overseas is the best company as they have something most companies do not have these days - real customer service where you can actually speak with a real person! The reps are so professional and courteous. We have sent our corporate gifts globally for several years now and the baskets are of the highest quality and they arrive on time all over the world! Especially these days with all the shipping challenges - you know you can count on your gifts being delivered on time and with no issues. Highly recommend the baskets, not just at Christmas, but all through the year. There are so many options to chose from and you will find something for everyone on your list. I know my holiday season won't be something stressful when I reach out to my old friends at Giftbaskets Overseas!

26 December 2021
Unprompted review
Giftsenda logo

Reply from Giftsenda

Renee, thank you very much for your feedback about our service! We take pride in our reliability in arranging gift baskets and other types of corporate gifts Internationally and helping you realize ROI on your investments into customer loyalty.
Special thanks from the team for acknowledging our Customer Service.
Giftsenda Team

Rated 5 out of 5 stars

Great and friendly service

I really liked the intuitiveness and practicality of the entire platform. It is a well-designed and user-friendly interface without unnecessary distractions.
Giftsenda helped me quickly and efficiently organize goods and deliver them to upset customers and increase their loyalty.

13 December 2021
Unprompted review
Giftsenda logo

Reply from Giftsenda

Thank you very much, Alena! We are happy our Gifting Platform was valuable for your business needs.
Our tech team is always open to receiving feedback for further features and improvements.

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