I have ordered six Gourmet breakfast in a few months, delivered to Ireland, Spain and the USA. Initially there was major delays in delivery of my packages to the USA and important special occasions w... See more
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Review summary
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What people talk about most
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I have used this company on a regular basis over the last ten years. The range of gifts is extensive , the price point is such that everyone can pick a gift to suit their proposed spend and the gift i... See more
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Cherry, the lady that helped me went the extra mile, her patience and attention for my needs was exceptional. I had some technical problems trying to order a gift to send to France, I was blessed th... See more
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Your continuous follow up and letting me know what was happening with my gift.. your efficiency in delivering gift 🎁 on time I will definitely be availing of Direct Gifts again . I am so pleased w... See more
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Company details
- #5 of 6 best companies in Gift Basket Store
- #1 of 1 best companies in Cheese Shop
- #1 of 2 best companies in Chocolate Shop
- #5 of 10 best companies in Corporate Gift Supplier
- #33 of 37 best companies in Gift Shop
- #4 of 4 best companies in Wine Store
Written by the company
Why Shop At Gifts Direct? Welcome to Ireland’s largest gift hampers store. Here at GiftsDirect.com, we have been delivering the finest gourmet Irish hampers and luxury gifts worldwide since 1987. Whatever the occasion, we have the perfect gift that’s guaranteed to surprise and delight! There’s nothing like the joy of giving gifts and here at GiftsDirect.com, we make it our business to take the hassle out of gift-giving with our amazing range of gifts for all occasions. Sunday 20th June is Father’s Day and here at Gifts Direct, we have a great range of Father’s Day Gifts to show your dad how much you care. Surprise and delight that special hero with our great selection of whiskey gifts. We also have a beautiful selection of award-winning Irish hampers. And don't forget our great selection of experience vouchers! Our wide selection of Irish hampers is the perfect gift for loved ones and colleagues brimming with the finest Irish gourmet treats and fine wines. Treat all those amazing women in your life with one of our stunning range of gifts for her, including pamper hampers, spa days, and champagne gifts. For the guys, we have a great range of gifts for men including the finest Irish whiskey gifts and unforgettable experience vouchers including exciting flying gifts and adventure days. We deliver worldwide on all non-alcohol hampers with a next day delivery service anywhere in Ireland. Welcome, that special new-born into the world with our adorable range of baby gifts and christening gifts. If you're looking for something unique and memorable, then check out our amazing range of personalised gifts, from personalised champagne & wines to watches and jewellery boxes customized with your own personal message. Perfect for wedding gifts, wedding anniversary gifts or to mark those milestone birthdays with our collection of birthday gifts. For those hard to buy for people we have an exciting range of experience gifts, from exciting flying lessons to luxurious pamper days. Online ordering is quick and easy or give us a call and let us do the rest.
Only €7.95 for Ireland Delivery
Only €9.95 for UK & Northern Ireland delivery
Delivered with love & care since 1987
We’ve been spreading the joy of giving gifts for over 38 years.
Contact info
8-9 Westmoreland Street , D02 NW22, Dublin 2, Ireland
- +353 1 861 1580
- Info@giftsdirect.com
- giftsdirect.com
4.5
Excellent
5K reviews
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Reply from GiftsDirect.com
Hi PJ,
Thank you so much for the excellent review! We are absolutely thrilled to hear that you had such a great experience with Gifts Direct. We truly appreciate your support and look forward to helping you find the perfect gifts again in the future!
Warm regards,
The Gifts Direct Team
Beautiful 5 stars
5 June 2026
Reply from GiftsDirect.com
Hi Carol,
Thank you so much for the wonderful 5-star review! We are absolutely delighted to hear that you found your order beautiful. Your feedback means the world to us at Gifts Direct, and we hope to help you find more beautiful gifts in the future!
Warm regards,
The Gifts Direct Team
Many thanks again for your wonderful…
Many thanks again for your wonderful service
always above and beyond expectations !
5 June 2026
Reply from GiftsDirect.com
Dear Eitan,
Thank you so much for your kind words and for taking the time to leave such a wonderful review!
We are absolutely thrilled to hear that you are pleased with our service and that we were able to go above and beyond your expectations. Your continued support means everything to us, and feedback like yours truly motivates our entire team to keep delivering the best possible experience.
Many thanks again for choosing Gifts Direct, and we look forward to serving you again in the future!
Warm regards,
Gifts Direct Customer Service Team
Order in plenty of time for an occasion.
The hamper was a lovely gift of sweet and savoury goods and was beautifully packaged. However it took nearly 2 weeks to be delivered to my sister in the Netherlands.
22 May 2026
Reply from GiftsDirect.com
Dear Nuala,
Thank you so much for taking the time to share your review and feedback with us.
We are absolutely delighted to hear that you found the hamper to be a lovely gift and that the selection of sweet and savoury goods, along with the packaging, met your expectations beautifully.
At the same time, we sincerely apologize for the delay you experienced with the delivery. While international shipping can sometimes face unexpected transit delays, taking nearly two weeks to arrive in the Netherlands is certainly longer than standard. We appreciate your valuable advice to order with plenty of time for special occasions, and we will continue to work closely with our international couriers to improve delivery speeds.
Thank you again for choosing Gifts Direct, and we hope to welcome you back soon.
Kind regards,
Gifts Direct Customer Service Team
thank you for the great work!
28 May 2026
Reply from GiftsDirect.com
Dear Anna,
Thank you so much for your kind review and for recognizing our team's efforts! We are thrilled to hear that you are happy with our service.
Your feedback truly motivates us to keep delivering the best possible experience for our customers. We look forward to helping you with your future gifting needs!
Warm regards,
The Gifts Direct Team
Excellent service
Speedy delivery and quick resolution of damage in transit. Excellent service.
2 June 2026
Reply from GiftsDirect.com
Dear Eileen,
Thank you so much for your excellent review! We are absolutely delighted to hear that you experienced speedy delivery and that we were able to quickly resolve the damage that occurred in transit.
Providing a seamless and helpful service—especially when things don't go perfectly at first—is always our top priority. Your kind words mean the world to our team.
Thank you for choosing Gifts Direct, and we look forward to serving you again in the future!
Warm regards,
Gifts Direct Customer Service Team
Excellent company to deal with
Excellent company to deal with. Gift ordered with ease, delivered on time.
5 June 2026
Reply from GiftsDirect.com
Dear Ken,
Thank you so much for the wonderful review! We are delighted to hear that you found ordering with us easy and that your gift was delivered right on time.
Providing a seamless and excellent experience for our customers is always our top priority. We truly appreciate your feedback and look forward to helping you with your future gifting needs!
Warm regards,
The Gifts Direct Customer Support Team
Dpd delivered towrong address despite…
Dpd delivered towrong address despite correct postcode. Eventually it got delivered after many sressful emails and the package being left in the rain.
4 June 2026
Reply from GiftsDirect.com
Dear Margaret,
Thank you for taking the time to share your feedback. I am incredibly sorry to hear about the stressful experience you had with your delivery.
While we rely on our couriers to handle the final stretch of the journey safely, it is incredibly disappointing to hear that DPD misdelivered your package despite you providing the correct postcode, and that it was ultimately left out in the rain. We completely understand how frustrating and anxiety-inducing it must have been to send multiple emails just to get your order sorted out.
Please accept our sincere apologies for the distress this caused. We are thankful that the package did eventually reach you, but we will absolutely be raising this issue directly with DPD management to ensure our packages are handled with much greater care in the future.
If there is anything else we can do for you, or if the items inside were in any way damaged by the weather, please don't hesitate to reach back out to us directly.
Warm regards,
The Gifts Direct Customer Support Team
Very easy to place order.
Very easy to place order.
Great communication regarding delivery times at all stages of delivery.
4 June 2026
Reply from GiftsDirect.com
Dear Bridget,
Thank you so much for taking the time to share your review! We are absolutely thrilled to hear that you found the ordering process easy and that our delivery updates kept you well-informed every step of the way.
Providing a seamless and stress-free shopping experience is always our top priority, and your feedback lets us know we are on the right track. We truly appreciate your support and hope you love your new items from The Irish Store!
Warmest regards,
The Gifts Direct Team
Fantastic n fast service !!
Delighted with efficiency and speed of delivery. Really liked the photo of parcel at door of my family who it was delivered to as well.
Thanks so much, a birthday present has been well received!!
2 June 2026
Reply from GiftsDirect.com
Dear Karen,
Thank you so much for this wonderful review! We are absolutely thrilled to hear that the birthday present was well received and that you were delighted with our service.
We always aim for top-notch efficiency, and we are so glad you appreciated the delivery photo update—it’s our favorite way to give you peace of mind that your thoughtful gift arrived safely at your family's doorstep!
Thank you for choosing Gifts Direct to help celebrate such a special occasion. We hope to help you send more smiles in the future!
Warmest regards,
The Gifts Direct Team
Great excitement with the recipient and…
Great excitement with the recipient and her children. They were blown over with all the contents. Didnt arrive till 3rd. but they didnt know it was coming so it was a big surprise for Lorna and her children.
2 June 2026
Reply from GiftsDirect.com
Hi Angela,
Thank you so much for sharing this lovely feedback! We are absolutely thrilled to hear that the gift brought so much excitement and that Lorna and her children were blown away by the contents. There is truly nothing better than a wonderful surprise!
We do apologize that it didn't arrive until the 3rd, but we are so glad that the delay didn't spoil the magic of the moment. Thank you for choosing Gifts Direct, and we hope to help you send more smiles in the future!
Warm regards,
The Gifts Direct Team
Direct team kept in contact at all…
Direct team kept in contact at all times. I used giftsdirect B4 and they had all my details making the whole procedure seamless. They also had receivers details on file. Excellent service
29 May 2026
Reply from GiftsDirect.com
Kieran,
We're so happy to hear our team provided excellent service and made your experience seamless! Thank you for your kind words and for choosing us again.
GiftsDirect.com
ALL the gifts are unique and exquisite…
ALL the gifts are unique and exquisite and are presented in a fabulous box that you will keep afterwards also.
3 June 2026
Unprompted review
Reply from GiftsDirect.com
Dear MLB,
Thank you so much for taking the time to share your wonderful review!
We are absolutely thrilled to hear that you found our gifts unique and exquisite. We take great pride in curating items that stand out, so your kind words mean a lot to us.
It is also fantastic to hear that the presentation box made such an impression! We believe the unboxing experience should be just as special as the gift itself, and we love knowing the box is beautiful enough to keep and reuse.
Thank you for choosing Gifts Direct, and we look forward to helping you with your future gifting needs!
Warmest regards,
The Gifts Direct Team
Delivery perfect
Delivery perfect. My sister was trilled and the gift itself was spot on.
27 May 2026
Reply from GiftsDirect.com
Dear Karen,
Thank you so much for taking the time to share your wonderful feedback!
We are absolutely thrilled to hear that the gift was "spot on" and that your sister was so delighted with it. Knowing that we could help bring a smile to her face truly makes our day! We also appreciate your kind words about our delivery service—ensuring your packages arrive perfectly and on time is always our top priority.
Thank you for choosing Gifts Direct to help celebrate your sister. We look forward to being a part of your future gifting occasions!
Warmest regards,
The Gifts Direct Team
Reply from GiftsDirect.com
Dear Phil,
Thank you so much for taking the time to leave a review! We are thrilled to hear that you experienced a prompt delivery with your Gifts Direct order. We always strive to get your gifts delivered quickly and safely, so it’s wonderful to know we hit the mark for you.
We look forward to helping you with your gifting needs again in the future!
Warm regards,
The Gifts Direct Team
Some issues but overall satisfied
One of the items in the box was broken.
Our box was stuck in customs because it didnt have an itemized list attached.
Otherwise, we had a good experience and the food so far has been delicious.
20 May 2026
Reply from GiftsDirect.com
Angela,
We are truly sorry to hear about the broken item and the customs delay due to the missing itemized list. We are glad to know the food has been delicious. We are always working to improve our packaging and documentation processes.
GiftsDirect.com
When purchasing a gift basket
When purchasing a gift basket, I selected a delivery date. Everything seemed ok when I purchased. At no time did it say the delivery date could not be fulfilled. In reality the basket is being delivered a week late. In this case, the recipient will not be able to receive it as they are travelling through Ireland and will no longer be in Dublin (it was meant to be delivered to their hotel). Customer support keeps ignoring the issue, simply telling me that it will be delivered on such and such date, and here’s the tracking number. I reached out when it was clear they’d miss the delivery date, before it was dispatched, asking to cancel and for a refund. They never acknowledged the request.
29 May 2026
Reply from GiftsDirect.com
Hi Marc,
I am incredibly sorry to hear about this frustrating experience. A gift basket arriving a week late—especially when the recipient is traveling and leaving the hotel—completely defeats the purpose of your thoughtful gesture. I also deeply apologize that your initial requests to cancel before dispatch were overlooked by our team.
This is definitely not the standard of service we aim to provide. I want to look into your order details right away to ensure this is handled properly. Please reach out to us directly at info@giftsdirect.com with your order number.
Sincerest apologies,
GiftsDirect.com
Birthday gift
Item was bought as a gift for my daughter, was delivered on time and she was very happy with the contents.
28 May 2026
Reply from GiftsDirect.com
Christine,
We're so happy the gift arrived on time, and your daughter was pleased with the contents! Thank you for your positive feedback.
GiftsDirect.com
Surprise gifts.
Ordered 2 gifts to cheer up my father in southern Ireland. He particularly liked the cheese and wine selection.
Great variety.
Gifts delivered by DPD with information of delivery time sent by email and delivered as promised. Highly recommend Gifts direct for hampers and service.
29 May 2026
Reply from GiftsDirect.com
Dawn,
We are so pleased to hear your father enjoyed the cheese and wine selection! It's wonderful to know our delivery service met your expectations. Thank you for your kind recommendation.
GiftsDirect.com
The gift arrived on time as hoped
The gift arrived on time as hoped. The quality content much appreciated.
Great service, top class... Highly recommended.
27 May 2026
Reply from GiftsDirect.com
C.,
We're so glad the gift arrived on time and the quality was appreciated. Thank you for your kind words about our service and recommendation!
GiftsDirect.com
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