Staff are friendly , knowledgeable on their products whether it’s tobacco or their gift range , always so helpful friendly and welcomed with a smile . So many new kitchen products and games
Company replied
Location
Switch locationCnr Robinson & Commercial Roads, Shop 65, Seaford Plaza,, 5169 Seaford, South Australia, AU
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The staff members was so helpful great service I came into store to purchase an item which was an online price thought if I came in I could get the special price staff said it was online only special... See more
Company replied
easy to order, ready the next day friendly staff at pick up location
Company replied
Was easy and simple
Company replied
Company details
Written by the company
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Contact info
Cnr Robinson & Commercial Roads, Shop 65, Seaford Plaza,, 5169, Seaford, South Australia, Australia
- (08) 8200 5574
4.0
Great
5 reviews
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Replied to 95% of negative reviews
Typically replies within 1 week
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Staff are friendly
Staff are friendly , knowledgeable on their products whether it’s tobacco or their gift range , always so helpful friendly and welcomed with a smile .
So many new kitchen products and games
14 November 2025
Reply from GiftBox - Seaford
Hey Craig! Thanks for taking the time to leave us a five-star review! Thanks so much for your kind words about our team at our Seaford store! We're thrilled they made your experience so positive!
Reply from GiftBox - Seaford
Hi Tamika, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a simple and easy experience with GiftBox!
The staff members was so helpful great…
The staff members was so helpful great service I came into store to purchase an item which was an online price thought if I came in I could get the special price staff said it was online only special so she helped me order the item through my phone as a click and collect so I would receive the special price so happy I did
8 October 2025
Reply from GiftBox - Seaford
Hey Danni! Thanks for taking the time to leave us a five-star review! We are so thrilled to hear our team at Seaford were able to assist you! Thank you for the kind words! We will pass the feedback on to them, they'll love hearing this!
Don’t buy anything online
Don’t buy anything online, totally let down straight after I made payment right before Xmas.
Happy to take your money.
Product available in store then told only at warehouse but won’t deliver before Xmas but they also won’t let you pick it up directly.
Worse customer service I have ever experienced.
Shouldn’t take peoples money before you know the product is available.
17 December 2024
Unprompted review
Reply from GiftBox - Seaford
Hi Megan,
We are incredibly sorry for your experience, this is not to the standard of customer service we aim to deliver and we apologise that we did not meet your standards or our own, we will investigate the situation so we can do better in the future.
Kind Regards,
GiftBox Team
Reply from GiftBox - Seaford
Hi Allyson, we are thrilled to hear you have had a positive experience while shopping at GiftBox, we hope you enjoy your new purchase!
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