GiftBox - Ipswich North Reviews 8

TrustScore 4.5 out of 5

4.3

Tenancy BD5 Riverlink Shopping Centre, Corner Downs St and The Terrace, 4305 Ipswich North, Queensland, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Just a fantastic team helped out so much with out of stock item

Company replied

Rated 5 out of 5 stars

The lovely team member was super helpful, kind and patient with me. I would definitely recommend them.

Company replied

Rated 5 out of 5 stars

Above and beyond Ordered on Sunday for click and collect called me 9 am Monday to say there was none I. Stock in store then had it delivered from there warehouse by 11.30 am same day. Amazing serv... See more

Company replied

Rated 4 out of 5 stars

Prompt availability of order for collection. Pleasant and friendly staff

Company replied


Company details

  1. Department Store
  2. Candle Store
  3. Game Store
  4. Gift Shop
  5. Glassware Store
  6. Variety Store

Written by the company

We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!


Contact info

  • Tenancy BD5 Riverlink Shopping Centre, Corner Downs St and The Terrace, 4305, Ipswich North, Queensland, Australia

  • (07) 3097 4419

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Just a fantastic team helped out so…

Just a fantastic team helped out so much with out of stock item

21 November 2025
GiftBox - Ipswich North logo

Reply from GiftBox - Ipswich North

Hi Gavin, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a positive experience with GiftBox customer service!

Rated 5 out of 5 stars

Easy & efficient

Easy & efficient

9 November 2025
GiftBox - Ipswich North logo

Reply from GiftBox - Ipswich North

Hi Bel, thanks for taking the time to leave us a five-star review and we are thrilled you found the experience with Giftbox easy and efficient.

Rated 5 out of 5 stars

Excellent products and delivery

Excellent products and delivery. Thank u.

15 October 2025
GiftBox - Ipswich North logo

Reply from GiftBox - Ipswich North

Hey Angel! Thanks for taking the time to leave us a five-star review! We are thrilled to hear that you enjoy our range of products and the prompt delivery!

Rated 5 out of 5 stars

Great staff & great shop for gifts &…

Great staff & great shop for gifts & everything else you may need.

4 September 2025
GiftBox - Ipswich North logo

Reply from GiftBox - Ipswich North

Hey Naomi! Thanks for taking the time to leave us a five-star review!
Thank you for the kind words about our team and our store!
We're so glad to hear of your positive experience, we hope to see you again soon!

Rated 5 out of 5 stars

Super helpful

The lovely team member was super helpful, kind and patient with me. I would definitely recommend them.

16 June 2025
GiftBox - Ipswich North logo

Reply from GiftBox - Ipswich North

Hi Barbara, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a positive experience with GiftBox customer service! We will past this to them :)

Rated 5 out of 5 stars

Above and beyond

Above and beyond
Ordered on Sunday for click and collect called me 9 am Monday to say there was none I. Stock in store then had it delivered from there warehouse by 11.30 am same day.
Amazing service

21 October 2024
GiftBox - Ipswich North logo

Reply from GiftBox - Ipswich North

Hi Naomi, thanks for taking the time to leave a five-star review!
We love to hear that our team was quick to get in contact with you and find the best suitable option to get your order to you as quick as possible!

Rated 4 out of 5 stars

Prompt availability of order for…

Prompt availability of order for collection. Pleasant and friendly staff

20 September 2023
GiftBox - Ipswich North logo

Reply from GiftBox - Ipswich North

Hi there Kylie, thank you so much for taking the time to leave us this wonderful 4-star review! We are thrilled to hear that your items were available promptly via our Click and Collect method. Your positive feedback reaffirms our commitment to delivering top-notch service.

Once again, thank you for choosing GiftBox, we appreciate you being a valued customer and look forward to serving you again in the future.

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