Always find something i want ,really love the range and bargains, easy to use site and great service in shop 👍
Company replied
Location
Switch locationTenancy 14, Delacombe Town Centre, 315 Glenelg Highway, 3351 Smythes Creek, Victoria, AU
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See what reviewers are saying
The guy in store notified us that a certain product would be cheaper if we shopped online and opted to click and collect rather than buy in store. We saved $80 on a 200 item.
Company replied
Was just fabulous ordered in the morning and received my order in morning. Could not be happier Great customer service. 10/10
Company replied
Very well packed and excellent service great range as well thank you kindly ann so sorry its a 5 star review 😊
Company replied
Company details
Written by the company
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Contact info
Tenancy 14, Delacombe Town Centre, 315 Glenelg Highway, 3351, Smythes Creek, Victoria, Australia
- (03) 8388 3304
4.2
Great
8 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always find something you want …
Always find something i want ,really love the range and bargains, easy to use site and great service in shop 👍
16 March 2026
Reply from GiftBox - Delacombe
Hi Roy, thank you so much for taking the time leave us a wonderful five-star review! We’re pleased to hear you had a positive experience with Giftbox :)
Very very happy 10/10
Was just fabulous ordered in the morning and received my order in morning. Could not be happier
Great customer service. 10/10
2 December 2025
Reply from GiftBox - Delacombe
Hi Ebony, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a positive experience with GiftBox Same Day Delivery and customer service! We will be sure to past this to them :)
Easy to order and pay then pick up the…
Easy to order and pay then pick up the next day. Friendly staff.
8 November 2025
Reply from GiftBox - Delacombe
Hey Kary! Thanks for taking the time to leave us a five-star review! We love hearing that our website is easy to use! We're glad to hear that your order was ready so promptly! We hope you are enjoying your new purchase!
Reply from GiftBox - Delacombe
Hi Joy, thank you for taking the time to leave a five-star review! We're glad to hear your Click and Collect order was ready for you and that our Giftbox team member made your visit a pleasant one :)
The guy in store notified us that a…
The guy in store notified us that a certain product would be cheaper if we shopped online and opted to click and collect rather than buy in store. We saved $80 on a 200 item.
28 September 2025
Reply from GiftBox - Delacombe
Hey! Thanks for leaving us a five-star review! We love hearing that our team were able to provide you with a great experience and s great price! We'll be sure to pass this feedback on to Delacombe!
Reply from GiftBox - Delacombe
Hi Shan, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a fantastic experience with our GiftBox Click and Collect and customer service!
Very well packed and excellent service…
Very well packed and excellent service great range as well thank you kindly ann so sorry its a 5 star review 😊
17 January 2025
Reply from GiftBox - Delacombe
Hi Ann, thanks for taking the time to leave us a four-star review!
We are so thrilled to hear that you had such a great experience with GiftBox!
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