GiftBox - Butler Reviews 6

TrustScore 4 out of 5

4.2

17, Butler Central Shopping Central, 161 Butler Boulevard, 6036 Butler, Western Australia, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The staff member in store and th easiness of the purchase and pick up were amazing

Company replied

Rated 5 out of 5 stars

Professional friendly staff. Nothing too much for them. They went out of their way to find the item I wanted.

Company replied

Rated 5 out of 5 stars

Click and collection in time ,amazing customer services and staff absolutely amazing and helpful , So quick

Company replied

Rated 5 out of 5 stars

Quick delivery. The sale lady was fantastic . Very happy with my product .

Company replied


Company details

  1. Department Store
  2. Candle Store
  3. Game Store
  4. Gift Shop
  5. Glassware Store
  6. Variety Store

Written by the company

We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!


Contact info

  • 17, Butler Central Shopping Central, 161 Butler Boulevard, 6036, Butler, Western Australia, Australia

  • (08) 9469 6610

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The staff member in store and th…

The staff member in store and th easiness of the purchase and pick up were amazing

15 November 2025
GiftBox - Butler logo

Reply from GiftBox - Butler

Hi Graeme, thanks for taking the time to leave us a five-star review! We’re thrilled to hear that our Giftbox team made your Click and Collect experience so easy and enjoyable.

Rated 5 out of 5 stars

Professional friendly staff

Professional friendly staff. Nothing too much for them.
They went out of their way to find the item I wanted.

20 August 2025
GiftBox - Butler logo

Reply from GiftBox - Butler

Hi Tracy, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a friendly experience with GiftBox service!

Rated 5 out of 5 stars

Great Website & Products

Easy to use website, great products and prices. Gift box will be my go to for Christmas presents.

12 July 2025
GiftBox - Butler logo

Reply from GiftBox - Butler

Hi Yvonne, thanks for taking the time to leave us a five-star review! We are so glad to hear that you have chosen Giftbox for your Christmas gifts and you are happy with our website and products :)

Rated 5 out of 5 stars

Fantastic

Quick delivery. The sale lady was fantastic . Very happy with my product .

3 October 2024
GiftBox - Butler logo

Reply from GiftBox - Butler

Hi Kay, Thank you so much for taking the time to leave a five-star review and for your kind words, we are thrilled you have had a positive experience while shopping with GiftBox.

Rated 5 out of 5 stars

Click and collection in time ,amazing…

Click and collection in time ,amazing customer services and staff absolutely amazing and helpful ,
So quick

9 October 2023
GiftBox - Butler logo

Reply from GiftBox - Butler

Hi there Michelle, thank you for your 5-star review! We're thrilled to hear that your Click and Collect experience was punctual, and you found our customer service to be amazing and helpful.

Your satisfaction is our goal, and we're here to provide you with quick and efficient service. Thank you for choosing to shop with us at GiftBox!

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