It’s challenging to do a blind purchase of perfume, but the reputation of Giardini di Toscana made me feel confident. I purchased Bianco Latte perfume and body lotion. They are both exquisite. The... See more
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Very nice professional presentation, absolutely stunning products, parfumes samples, staying smelled next days, very lovely designed packing. I m still figuring out, which one I like order, thinking... See more
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Excellent service! Absolutely beautiful fragrances and quality. They also send a generous amount of samples with every order so I get to discover new fragrances or products, like their body lotion to... See more
Company replied
Amazingly unique perfumes. They last all day and then some. This company have managed to get away from generic smelling perfumes and have created a selection of perfumes which make you wish you coul... See more
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Company details
About GIARDINI DI TOSCANA
Written by the company
Giardini di Toscana
La Nostra Storia e Filosofia
Dal 1942, Giardini di Toscana si dedica con passione alla creazione di fragranze esclusive, perfette per chi ama differenziarsi e farsi notare. La nostra lunga tradizione unisce arte, innovazione e rispetto per le materie prime, elementi che ci permettono di realizzare prodotti di altissima qualità.
Ogni profumo nasce dalla sapiente selezione di ingredienti pregiati, scelti per garantire un'elevata persistenza e per evocare sensazioni uniche. La nostra missione è quella di trasformare ogni flacone in un contenitore di ricordi, viaggi ed emozioni, offrendo un’esperienza sensoriale senza precedenti.
La passione per il dettaglio e la cura artigianale sono al centro della nostra filosofia. Ogni fragranza è il risultato di un processo creativo che unisce tradizione e modernità, permettendo di creare prodotti che non sono solo profumi, ma vere opere d’arte che raccontano una storia.
Investiamo costantemente in ricerca e sviluppo per mantenere lo standard qualitativo elevato che ci contraddistingue. La nostra attenzione per l’eccellenza si riflette in ogni fase della produzione, dalla scelta delle materie prime alla creazione del packaging curato nei minimi dettagli.
Se desideri scoprire di più su di noi e leggere le opinioni dei nostri clienti, visita il nostro profilo su Trustpilot. Le recensioni autentiche testimoniano l’impegno e la dedizione che mettiamo in ogni profumo, rendendo Giardini di Toscana un punto di riferimento nel mondo delle fragranze esclusive.
Visita il nostro profilo TrustpilotContact info
Via XXVIII Agosto 28, 52011, Bibbiena, Italy
- 05751697812
- clienti@giardiniditoscana.com
- giardiniditoscana.com
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 2 weeks
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DO NOT ORDER IF YOU ARE OUTSIDE EU!!!!!!I used to look up to this…
I used to look up to this company.Everything seemed unreal: the products, the service, the respect fir the consumers. In a world decimated by consumarism and money, they CARED AND PROVIDED Custom centered services and products. Untill, they did not anymore. The last Trilogy release? I ve ordered Ricordami with of course tested it first sample. Therefore, if it dies nit suit you, yiu can return the sealed priduct back or exchange it. I live in UK. Ricordami to me smelled like a cut grass after heavy rain: angry and mulching . Therefore I have contacted them to return or exchange. They ve told me they will accept none as I m not EU. I have offered to support myself the posting cost. They could not care less not even enough to reply to me. Now, I am stuck with a horrid expensive fragrance. So vrry disapointed. Very, very unpleasant experience. Si if you are outside EU? DO NOT EVEN CONSIDER PURCHASING FROM THEM.
7 April 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
Thank you for your feedback.
We are truly sorry to read about your experience and your disappointment. We understand how frustrating it can be when a fragrance does not meet expectations.
We would like to clarify that our return and exchange policy is structured in accordance with current regulations and logistics constraints, which unfortunately differ for orders outside the EU. This can limit our ability to process returns or exchanges internationally, even when the product is sealed.
We regret if this was not clearly perceived and if you felt unsupported during your request. This is certainly not the experience we aim to provide, and your feedback will be shared internally to improve both our communication and customer support.
We remain at your disposal for any further clarification.
Kind regards,
GdT
Lovely overall experience
Delivery was very quick, the parcel was packed well. There was a very cute bundle bag of three additional samples, which is great for trying out other fragrances from the brand!
3 April 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for your kind review. We are delighted to hear that you appreciated our fast delivery and the careful packaging of your order, as ensuring a reliable and efficient shipping service is a key priority for us.
We are also pleased that you enjoyed the additional fragrance samples. Offering sample kits is a great way to discover new niche perfumes and explore the unique scent profiles of our collection.
Your feedback motivates us to continue providing high-quality fragrances and an उत्कृष्ट customer experience.
Kind Regards,
GdT Team
Desert love in Italy
I ve first tried it in Italy, it was love( smell) at first sight. After that I ve decided to order it on the i-net. I m in love with gurmand parfumes! When I wear it I smell like someone is about to eat his desert. 😅A milky caramel desert.
3 April 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for sharing your wonderful experience. We are delighted to hear that it was “love at first smell” when you first discovered our fragrance in Italy and that it continues to accompany you through your online purchase.
Gourmand perfumes are truly unique, and we are pleased that you appreciate the rich, milky caramel notes that make the fragrance so indulgent and irresistible. Our goal is to create high-quality niche perfumes with long-lasting, distinctive scent profiles that leave a memorable impression.
Your feedback is extremely valuable and inspires us to continue crafting exclusive gourmand fragrances that evoke such delicious and comforting sensations.
Kind Regards,
GdT Team
Fastest shipment ever from overseas
Fastest shipment ever from overseas. Luxury packaging, phenomenal product and samples. 10/10 experience!
1 April 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
Thank you for your review.
We are delighted to hear that you had such a positive experience, from the fast international shipping to the luxury packaging and quality of our fragrances. It is a great satisfaction to know that both the product and the samples met your expectations.
Your 10/10 feedback truly means a lot to us and motivates us to continue delivering exceptional products and service.
Kind regards,
GdT
Best parfumes!!!
30 March 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
Thank you for your review.
We are delighted to hear that you consider our perfumes among the best. Creating high-quality, distinctive and long-lasting fragrances is our main goal.
Your feedback is truly valuable and motivates us to continue delivering excellent products and service.
Kind regards,
GdT
Amazingly quick delivery to Hong Kong
Amazingly quick delivery to Hong Kong, & of course the perfumes smell gorgeous! Great service thank you
30 March 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
Thank you for your review.
We are delighted to hear that your order arrived quickly in Hong Kong and that you appreciated both the quality of our perfumes and our service. Ensuring fast and reliable international shipping, together with high-quality fragrances, is very important to us.
Your feedback is truly appreciated and motivates us to continue delivering excellent service worldwide.
Kind regards,
GdT
Reply from GIARDINI DI TOSCANA
Dear Customer,
Thank you for your review.
We are delighted to hear that you had a very nice experience and that you appreciated the uniqueness of our perfume. Creating distinctive, high-quality fragrances that stand out is at the heart of our work.
Your feedback is truly valuable and encourages us to continue delivering exceptional products and service.
Kind regards,
GdT
Buying from Giardini Di Toscana with confidence
Buying from Giardini Di Toscana direct is an experience. They really go out of their way to make the buying experience special including carded samples. Orders take a little longer as they need to clear customs but I would absolutely recommend.
26 March 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
Thank you for your review.
We are delighted to hear that you had a positive experience purchasing directly from Giardini di Toscana. Creating a refined and memorable buying experience, including carefully selected samples, is a key part of our commitment.
We also appreciate your understanding regarding international shipping times due to customs procedures, and we are pleased that this did not affect your overall satisfaction.
Your recommendation means a great deal to us and encourages us to continue delivering high-quality fragrances and excellent service.
Kind regards,
GdT
Reply from GIARDINI DI TOSCANA
Dear Customer,
Thank you for your review.
We are delighted to hear that your experience with our fragrances and service deserves 5 stars. Providing high-quality perfumes and an excellent customer experience is always our top priority.
Your feedback is truly appreciated and motivates us to continue maintaining the highest standards.
Kind regards,
GdT
This smells so good and luxurious
This smells so good and luxurious, one of my favorite signature scent, i get a lot of compliments.
5 March 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
Thank you for your review.
We are delighted to hear that you find our fragrance so luxurious and that it has become one of your signature scents. Knowing that it receives many compliments is truly rewarding for us.
Creating distinctive, high-quality perfumes that leave a lasting impression is our priority, and your feedback confirms we are on the right path.
Kind regards,
GdT
One of my favorite perfume houses
One of my favorite perfume houses. It's my third perfume from this house. Shipping in Europe is fast. And the price for what you get is nearly unmatched. They always include a couple of samples. The new launch is also amazing.
27 March 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
Thank you for your review.
We are truly honored to be among your favorite perfume houses and to accompany you through multiple purchases. It is a great satisfaction to know that you appreciate the quality of our fragrances, the value we offer, and the care we put into every order.
We are also pleased that you experienced fast shipping within Europe and enjoyed the complimentary samples, as well as our latest launch.
Your continued trust and support mean a lot to us and motivate us to keep delivering unique, high-quality fragrances and excellent service.
Kind regards,
GdT
Order delivered to wrong property
Order delivered to wrong property, still haven’t had a response
27 March 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused. As agreed, we have proceeded with the refund and have opened a report with the courier to investigate the issue and prevent similar situations in the future.
Should you need any further assistance, please do not hesitate to contact us.
Kind regards,
GdT
Very balanced and feminine without…
Very balanced and feminine without being overpowering. A true "gold and copper", but in its most ethereal form.
25 March 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
Thank you for your review.
We are delighted to hear that you appreciated the balance and elegance of the fragrance. Creating refined perfumes that remain delicate and never overpowering is one of our key goals.
Your description perfectly captures the essence of our creations, and your feedback is truly valuable to us.
Kind regards,
GdT
It lives up to the hype
It lives up to the hype . Smells delicious . Wish I could buy a travel spray too
2 March 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
Thank you for your review.
We are delighted to hear that the fragrance lived up to your expectations and that you enjoyed its delicious scent. Creating high-quality, appealing perfumes is at the core of our work.
Thank you also for your suggestion regarding a travel spray. Your feedback is very valuable and will be taken into consideration as we continue to expand and improve our product offerings.
Kind regards,
GdT
Reply from GIARDINI DI TOSCANA
Dear Customer,
Thank you for your review.
We are delighted to hear that you appreciated the unique scent combinations and enjoyed the complimentary samples. Creating distinctive, high-quality fragrances and offering the opportunity to discover new scents are key elements of our brand experience.
Your positive feedback is greatly appreciated and motivates us to continue delivering exceptional perfumes and service.
Kind regards,
GdT
I had a great experience
I had a great experience! I originally purchased this perfume when I was living abroad. I stocked up before coming back but recently ran out. This perfume is worth shipping overseas for!! Highly recommend- I always get compliments whenever I wear it! Smells heavenly!
23 March 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
Thank you for your review.
We are delighted to hear about your great experience and that our perfume has remained a favorite even after your time abroad. Knowing that it is worth international shipping and continues to receive compliments is truly rewarding for us.
Creating long-lasting, high-quality fragrances that leave a memorable impression is our priority, and your feedback confirms we are on the right path.
Thank you for your recommendation and for choosing our brand.
Kind regards,
GdT
My order arrived packaged beautifully…
My order arrived packaged beautifully and some free samples were included-Thank yoy!
17 March 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
Thank you for your review.
We are pleased to hear that your order arrived beautifully packaged and that you appreciated the complimentary samples. Providing a premium unboxing experience along with the opportunity to discover new fragrances is very important to us.
Your feedback is truly valuable and encourages us to continue delivering high-quality products and attentive service.
Kind regards,
GdT
Great experience with this brand!
17 March 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for your kind review.
We are delighted to hear that you had a great experience with Giardini di Toscana. Providing high-quality fragrances together with a smooth and enjoyable customer experience is always our goal.
Kind regards
Giardini di Toscana
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for your kind review.
We are delighted to hear that you appreciated both the packaging and the Giardini di Toscana fragrances. We pay great attention to every detail to ensure a refined and enjoyable experience from the moment you receive your order.
Your feedback means a lot to us.
Kind regards
Giardini di Toscana
Reply from GIARDINI DI TOSCANA
Gentile Cliente,
La ringraziamo per la Sua recensione.
Siamo lieti che abbia apprezzato il nostro packaging curato e il servizio di spedizione rapido. Offrire un’esperienza d’acquisto completa, dalla presentazione del prodotto fino alla consegna, è per noi una priorità.
Il Suo feedback è molto importante e ci motiva a continuare a migliorare i nostri standard qualitativi.
Cordiali saluti,
GdT
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