withdraw id - d31758e3-d672-4694-8751-21d0bb4241ed I first gave them 5 stars . having great expirence until this withdraw. this withdraw was marked success but i did not got funds in bank . they r... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I received my withdrawal. I just had to wait 4 days. I hope future withdrawals will be processed faster.big advantage is that there is a wide selection of casinos. However, I don’t understand one... See more
Company replied
first withdrawal was smooth after KYC , after that lost a few times, then now win and made a withdrawal almost a week and still in progress, customer service give a same answer asking to wai... See more
Company replied
dated @10th july transaction id: e5e1be0b-5ef7-4435-9854-b10c7c8e3c2e I have made the withdrawal at 2nd july and they said that the withdrawal will be done before 23:59UTC 9JULY 2026, becau... See more
Company replied
Company details
Written by the company
GG.BET – Your Ultimate Playground for Esports, Sports, and Casino Thrills! 🎮⚽🎰 🔸 GG.BET isn’t just a platform—it’s a vibrant community where esports fans, sports enthusiasts, and casino lovers come together to play, bet, and win big! 🔸Bet on iconic esports tournaments like CS:GO and Dota 2, or dive into traditional sports like football, basketball, and tennis, with competitive odds and exciting live betting options. 🔸Ready for more? Spin the reels on top slots, challenge live dealers in blackjack or roulette, and experience the fun of our online casino. 🔸With fast payouts and exclusive bonuses, your gaming experience is seamless and rewarding.🔸 Our user-friendly platform makes it fun to play, while our 24/7 support team is always here to help. 🔸Plus, with GG.BET, you’re not just betting—you’re part of a global community where the thrill never stops.🔸 Unleash your passion for gaming, cheer for your favorites. GG.BET is where the action happens—are you in? 🚀
Contact info
Voukourestiou, 25, Neptune House, 1st floor, Flat/Office 11 Zakaki, 3045, Limassol, Cyprus
- +44 (203) 769-19-62
- support@gg.bet
- gg.bet
2.9
Average
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
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waiting more than 2 weeks for 50usd…
waiting more than 2 weeks for 50usd withdrawal. They keep saying there is no time frames for withdrawals.
ID: 71600485
21 October 2025
Unprompted review
Reply from GGBET
Thank you for providing your details right away - it helped us review your case quickly.
After checking your account, we can confirm that all your withdrawal requests are currently being processed correctly. Each request goes through a series of standard verification procedures in accordance with Rule 8.3.1, which states that:
“The processing time for withdrawal requests varies depending on the procedures required to comply with regulatory standards and the Company’s internal regulations. Processing times and procedures are determined individually by the Company for each transaction.”
These checks are essential to ensure the security and integrity of all transactions. We kindly ask you to wait for the successful completion of your withdrawal - everything is moving forward as expected.
Lackluster KYC system
Lackluster KYC system. I am legally self-excluded and they should have done their due diligence with checking it. I'm autistic and depend heavily on my self-exclusion to keep me safe from gambling. When I brought this up with their support team they just pointed to their ToS.
27 October 2025
Unprompted review
Reply from GGBET
Hello, and thank you for reaching out to us.
As mentioned in our support chat, our rules state that your account can be blocked due to addiction-related concerns only when contacting the support department. Otherwise, you are solely responsible for all gaming activity on your account.
At this time, I can see that your account has been permanently blocked at your own request, and we hope that this resolves your concern.🙏
👎👎👎👎👎👎👎I opened the site
👎👎👎👎👎👎👎I opened the site, registered, deposited money and when I finally got some money and asked for a withdrawal, they blocked my account, took away my money under the pretext that I had several open accounts, which is absurd because it is not possible to do that. I asked them to prove to me that I could have opened more accounts than encouraging someone to open one...They did not allow me or allow me to prove that they were wrong.... Avoid this site as much as possible.
27 October 2025
Unprompted review
Reply from GGBET
Hi Dino,
During a review of your account, it was discovered that you had registered and used more than one account on our website. This constitutes a direct violation of GG.BET’s Terms and Conditions.
Specifically, the rule 5.5.1 states that each player may create only one account, and any additional accounts are considered duplicates. Your account was blocked because multiple accounts were created, which is a breach of our site rules.
We take these regulations very seriously to ensure fair play and the integrity of our platform. Unfortunately, due to this violation, your account remains blocked in accordance with our policies.
Honest and fair review
Honest and fair review
Been with GG bet for 4/4.5 years
Would not recommend this site. The positive reviews imo was due to giving $100 freebet in 2025.
Support 1/5 - most copy and past template. You see this in the replies for gg support on this site.
Bonuses 3.5/5 - They offer lots of bonuses periodically, but for some reason they suspended all bonuses on my account. The host assigned can't and doesn't know why either
Sport Selection 5/5 They offer almost any and all sports
Wager limits are quite high which is good and odds are fair.
Main problem is their withdrawal protocol and limits. When I first signed up, their withdrawal limit was $120/request unlimited requests, to $8000/request. They have gone down now to $1600/request, but they only process 1 request at a time. I had 19 withdrawal requests in Oct and only 2 were processed and paid. Their payout is instant once processed, but their timeline has changed from 1-3 days to 1 a week in my experience these last 2 months. When you win and don't get paid within a reasonable time frame is a problem for me which is why I have moved my betting to other site.
27 October 2025
Unprompted review
Reply from GGBET
Hello Justin,
Thank you for taking the time to share your detailed feedback. It’s unfortunate that your recent experience with our platform did not meet your expectations. Your positive remarks regarding sports selection, high wager limits, and odds are truly appreciated, and concerns regarding bonuses and withdrawals are taken very seriously.
Promotions are individual for each account, so it’s always recommended to keep an eye on the latest offers and their availability.
As a licensed casino, we never intentionally delay payouts and are fully committed to fairness and prompt processing. Each transaction undergoes multiple security and technical checks, so processing times may vary depending on individual circumstances.
This feedback will be shared with the relevant team to help improve service. Support remains available for any questions or concerns you may have, and we hope to provide a smoother experience in the future.
ggbet casino is the best casino staff…
ggbet casino is the best casino staff very friendly lots of games nice site nicely sorted fast deposits and fast payouts
18 October 2025
Unprompted review
Reply from GGBET
Barbara, thank you so much for your kind words!
Our team always strives to make your experience smooth and enjoyable.
We truly appreciate your support! 🎰✨
took my money with no explanation
i sent my pictures for verification when i wanted to withdraw then got email that my account is blocked
asked what will happen to my money and the support told me to email security - i did and no response for 10 days ill also quote what he told me "As well, let me save you time, since you still think that something is possible ( spoiler - definitely not). However, if you are willing to try, go on, but based on what I see, i would say it has 1 out a million chance to be resolved in your favor."
1 October 2025
Unprompted review
Reply from GGBET
Dear Arnoldas,
During the verification process, you submitted documents belonging to a third party (not the account holder).
This constitutes a violation of section 6.4 of the General Rules, and as a result, your account and funds have been blocked in accordance with this rule.
We strictly enforce the rules of our platform to ensure the security of every account and its funds, so unfortunately, our decision remains unchanged.
terrible customer service
terrible customer service. scammed 20 dollars, Customer support named Walter gave me threats, with attitude. said to shut up, and was very passive aggressive.
10 October 2025
Unprompted review
Reply from GGBET
Hello,
We are very sorry to hear about your experience and take such concerns very seriously.
To help us investigate this matter thoroughly, could you please provide the following information related to your account: your account ID or registered email.
Worst experience
You didn't double-check the information before blocking.
Verification on the website says only 2 photos are required.But you requested more than 2 photos. And you didn't specify what additional images were required.
20 October 2025
Unprompted review
Reply from GGBET
Dear Nice,
Please note that we have already provided a detailed explanation about this matter via email.
After reviewing your account, we confirmed that the suspension was applied due to a breach of our platform’s Terms — specifically Rule 5.3, which requires users to provide genuine and unaltered personal documents for verification purposes. The documents submitted during your verification process showed signs of modification, which unfortunately constitutes a violation of our compliance requirements.
As a licensed and regulated platform, we are legally obligated to follow these procedures to maintain a fair and secure environment for all players. For this reason, the account remains permanently closed, and funds cannot be released.
Slow withdrawals and crazy fees.
Slow withdrawals and crazy fees.
For a Withdrawal of 64 USD this company charges 8 usd in fee. Thats almost 15%. PLus you have to wait more than 24h which of all the sites I use the only site that still has these long times.
EDIT: Withdraw another 315 dollar, received 295. 20 dollar fee is crazy and that is after the 2x Wager..
Next withdraw 104 USD got 97.
15 October 2025
Unprompted review
Reply from GGBET
Please note that withdrawal fees may vary depending on the overall activity on your account — for example, the ratio between deposited and wagered amounts. In certain cases, an additional processing fee may be applied automatically to cover transaction-related costs.
As for withdrawal timeframes, each request undergoes internal and regulatory verification procedures to ensure the security and integrity of all transactions. These checks may occasionally extend the processing time, but they are essential to keeping our platform and users safe.
We completely understand that waiting can be frustrating, and we’d like to review your case individually. Please provide your account ID or the email address linked to your account so we can look into the details and offer a precise update.
Thank you for your understanding and patience. We truly value your trust and are continuously working to make our services faster and more convenient for all our users.
1 month for a deposit and 2 month for a…
1 month for a deposit and 2 month for a withdraw. Support said that all you can do is wait
19 October 2025
Unprompted review
Reply from GGBET
We’re really sorry to hear about your experience and completely understand how frustrating these delays must be. In some cases, deposit and withdrawal processing times can take longer due to extra verification steps needed to ensure account security and full compliance with regulations.
We’d like to take a closer look at your case to see what’s causing the delay and assist you directly. Please share your account ID or the email linked to your profile so our team can investigate and provide an update as soon as possible.
Thank you for your patience and understanding — we truly appreciate it and will do our best to help you resolve this quickly.
SCAM SCAM SCAM
SCAM SCAM SCAM, I withdraw money but they dont send it, i cant bealive this things still exist how is that possible that after 2 weeks of withdraw money is not on account, nothing else to do than take this to court, they dont have i rules time frame for withdraw so it means you can wait years to get your money.
15 October 2025
Unprompted review
Reply from GGBET
Please rest assured that GG.BET is a fully licensed and regulated platform, and we take all withdrawal requests very seriously.
In some cases, the processing time for withdrawals may take longer than expected due to mandatory security and verification procedures required to ensure the safety and integrity of all transactions. These additional checks are an important part of our compliance and anti-fraud measures.
To help us review your case in detail and provide an exact update, please share your account ID or the email address linked to your account. Our team will look into your withdrawal status as a priority and get back to you with specific information.
Thank you for your patience and understanding.
Withdrawal Nightmare — 3 Weeks and Still “Processing”
I’ve been waiting for my GGbet withdrawal for almost three weeks, and it’s still stuck in “processing.” I’ve already submitted every verification document they asked for, yet I get no real update or timeline.
What’s worse is their customer service feels completely automated. Every time I contact support, I get almost the same copy-paste reply, no matter what I ask. It’s as if they’re reading from a script rather than actually checking my case. While the replies are polite, they don’t provide any progress or solution — just repeated excuses and “Your withdrawal is being processed on our side now” messages.
Depositing money on GGbet was instant, but withdrawing it has been an exhausting, unclear, and frustrating process. It really feels like once they have your money, you’re left hanging. Be cautious — this site makes cashing out unnecessarily difficult.
This below is the withdrawal ID
8e5c7afb-1da7-4887-9f13-3d794328d52e
26 September 2025
Unprompted review
Reply from GGBET
Thank you for providing your transaction ID - that helped us review your case quickly.
After checking the details, we would like to clarify that your withdrawal request is currently in the “New” status, not “Processing.” It’s important to note that these statuses have different meanings.
A “New” status indicates that your withdrawal is undergoing all necessary internal and regulatory checks, in full compliance with Rule 8.3.1, which states:
“The processing time for withdrawal requests varies depending on the procedures required to comply with regulatory standards and the Company’s internal regulations. Processing times and procedures are determined individually by the Company for each transaction. These measures are necessary to ensure the security and integrity of all transactions.”
Once all verification steps are completed, your withdrawal will move to the next stage and be successfully processed.
We completely understand your frustration and truly appreciate your patience during this process. Please rest assured that your funds are safe - we operate officially and legally under our gaming license, and every transaction follows strict compliance and security protocols.
Thank you again for your understanding.
Useless site
ID: 14416235
Transaction ID : a1839520-a4ed-400a-a4a7-c1d1c94a580d
Yet another bad experience , got contacted by the VIP manager and they have resolved my bonus issue since ggbet wanted a returning customer .
Returned and deposited 100usd , and after fund was deposited , credit did not deposit to my ggbet account , after being asked to wait 72hours , they did not resolve my issue yet ask me to wait another few business days.
What a joke site , wasting my time . Deposited my fund and they show no remorse for all this trouble .
My advice quit using this site thanks
10 October 2025
Unprompted review
Reply from GGBET
We truly regret to hear about your recent experience and completely understand your frustration.
Please note that the 72-hour timeframe mentioned is the maximum expected processing period for deposits to appear on the platform. In some cases, the actual posting time may vary depending on the payment system or financial institution used to complete the transaction.
As we’ve already informed you, your case has been forwarded to the appropriate department, and our team is actively working with the payment provider to resolve the issue as quickly as possible.
Additionally, we’d like to let you know that a bonus has been credited to your account today as a gesture of goodwill - we sincerely hope this helps to ease your disappointment while the situation is being finalized.
We truly value your trust and patience and are doing everything possible to ensure your funds are successfully credited soon.
e1b971b2-6127-4f50-b095-16403cbf74d9
e1b971b2-6127-4f50-b095-16403cbf74d9
11 days waiting for withdrawal.
11 October 2025
Unprompted review
Reply from GGBET
We appreciate that you promptly provided your details - this allowed us to review your account and verify all the necessary information.
We can confirm that your withdrawal requests are all in order. They are currently undergoing standard verification procedures in line with Rule 8.3.1 of our Terms and Conditions. These checks are carried out by the relevant department to ensure compliance with internal security measures and regulatory requirements.
Please note that this process is fully managed by our finance team, and unfortunately, we cannot manually influence or expedite it. As soon as the verification is completed, your withdrawals will be processed automatically.
We appreciate your understanding and patience while these checks are being finalized. If you have any further questions, don’t hesitate to reach out - we will be more than happy to assist you.
GGbet is a scam.
Title:
Withdrawal still “NEW” since September 28 — Bonus canceled and betting restricted
Review:
I requested a withdrawal from my GGBet
account (ID: 70807085) on September 28, but it’s still showing the status “NEW” and the money has not arrived.
In addition, my bonus was canceled, and my account betting functions were restricted without any clear explanation.
I have contacted customer support several times, but they only give vague responses and no concrete timeline for when my withdrawal will be processed.
I hope GGBet can resolve this issue quickly and restore normal account access.
If this issue is resolved, I’ll update my review accordi
25 September 2025
Unprompted review
Reply from GGBET
Thank you for providing your details right away - that helped us check your account and review everything thoroughly.
We’d like to confirm that all of your withdrawal requests are in good standing. At the moment, they are undergoing standard verification procedures in accordance with Rule 8.3.1 of our Terms and Conditions. These checks are conducted by the relevant department to ensure full compliance with security and regulatory standards.
Please note that this process is handled exclusively by our finance and compliance teams, and unfortunately, we are unable to influence or speed it up manually. Once the verification is complete, your withdrawals will be processed automatically.
Regarding your bonuses - there are no restrictions on your account. However, please note that our bonus availability and offers are tailored individually for each player.
We appreciate your patience and understanding while this process is being completed. If you have any additional questions, feel free to reach out - we’re always here to help.
scam website
scam website, withdraw money from 9/27/2025 but until 10/10/2025 still not approved, when asked they just answer "we are reviewing", bored
id:b8a9312e-7dc5-4906-b736-b916e73c4cf0
10 October 2025
Unprompted review
Reply from GGBET
Hello, and thank you for your message.
We’re sorry that you’ve had to wait for your withdrawal to be processed. Our Finance Department is doing everything possible to expedite the review and ensure your funds are released as soon as possible.
We’ll keep you updated on any changes, and please don’t hesitate to reach out if you have any additional questions in the meantime.
Absolutely appalled at the withdrawal…
Absolutely appalled at the withdrawal process.
Made a withdrawal 07/10 and I was asked to provide over 4 additional pieces of verification including bank card details, pdf statements etc things that you should never be asked to provide.
Even then, I am told to wait even further because they have to do further checks. It dispels your trust in them as a company and I would not recommend using them whatsoever. In fact I will be reporting them further to the gambling commission.
7 October 2025
Unprompted review
Reply from GGBET
We understand your frustration and truly regret that your withdrawal experience has caused you concern. Please allow us to clarify the situation in full detail.
All verification requests, including identity documents, bank card confirmation, and account statements, are standard regulatory procedures required under responsible gambling laws. These checks are mandatory for all licensed operators, including GG.BET, and are designed solely to ensure the security of your funds and to verify that the account holder is the legitimate owner of the payment method used.
We do not ask for any information beyond what is legally necessary, and all documents are processed through secure, encrypted channels. This means your personal data remains fully protected at every step.
We assure you that GG.BET operates under a valid international gaming license and strictly follows all regulatory and data protection requirements. We never delay withdrawals, and once all verifications are complete, your funds will be processed promptly.
If you’d like us to review your case personally, please share your account ID or the email address linked to your account - we’ll be glad to investigate your withdrawal status and provide an update as soon as possible.
Thank you for your patience and understanding.
GG.BET Customer Support/Complaints…
GG.BET Customer Support/Complaints Department
To whom it may concern,
I am writing to formally complain about gg.bet. My previous transaction (ID: 46e2fe0a-3142-4a91-87d6-6356595b8df0) was canceled after a 6-day wait without any email explanation.
I was then forced to create a new transaction (ID: 0b5c159a-8fc7-4dfa-8294-619f0a646f54)with a different method. However, this new transaction has not been approved, and my funds are effectively being withheld.
This is unacceptable. I request that you immediately investigate this matter and resolve my transaction.
Sincerely,
3 October 2025
Unprompted review
Reply from GGBET
Hi minh vo,
We’re sorry to hear that you experienced technical issues with your previous transaction. However, we’re pleased to inform you that your new withdrawal request has been successfully processed, and the funds should now be credited to your account.
We truly hope this has helped improve your experience with our platform.
If you still don’t see the funds or have any other questions, please let us know.
SCAM
My account has blocked, for reason of multiple accounts. That's written in email when I try to make withdraw. I don't remember making other account. I deposit over 20 times, and don't have problem to lose my money, but when I make withdraw - block! This site it's a SCAM!
7 October 2025
Unprompted review
Reply from GGBET
Hi there!
We understand how upsetting it can feel to have your account blocked, especially after being an active player for a long time. Please know that we take such matters very seriously and would like to look into your specific situation in detail.
Could you please provide your account ID or the email address linked to your GG.Bet account? Once we have this information, we will be able to review your case and explain exactly what happened.
To clarify - GG.Bet operates officially under an international license and follows strict regulatory and security standards. We never block accounts without a reason.
We appreciate your patience and understanding - please send us your details so we can help you resolve this case.
I can't withdraw my money
I can't withdraw my money, they keep rejecting my verification picture with my face and id on it
ID: 70784202
1 October 2025
Unprompted review
Reply from GGBET
Hacken, it appears that your account is currently undergoing verification. Once this process is successfully completed, your funds will be processed as usual and become available for withdrawal.
To finalize verification, please provide clear photos of yourself holding your ID.
If you have any questions or need assistance, don’t hesitate to contact our support team via the chat on our website.
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