Sorted Reviews 399

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

taking 79 eur for no reason and said its was subscription.. i didnt know nothing about this.. zero informacion nothing terrible be carefully

Rated 2 out of 5 stars

I have been using Sorted for over 5 years, it was great initially, but now there are old limits and old rules since 2024. The software is not up to date with latest tax law and I have to double check... See more

Rated 5 out of 5 stars

It does everything I want as a Freelancer and is well worth the €20 per month that I pay for the pro-plan. It even makes doing my personal tax return way easier each year (as the form is in Englis... See more

Company replied

Rated 5 out of 5 stars

Setting up as a freelancer in Germany is complicated. Sorted makes it really easy to automate everything and file all the necessary reports. As someone with only intermediate German, I find this incre... See more

Company details

  1. Software Company

Written by the company

Bereite deine Steuern mit Zuversicht vor. Steuerformulare als Selbstständiger einfach vorbereiten und beim Finanzamt einreichen mit On-Demand-Hilfe zertifizierter Steuerberater


Contact info

3.2

Average

TrustScore 3 out of 5

399 reviews

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Rated 5 out of 5 stars

Getsorted highly recommended

It is very easy to use with simple-to-follow instructions and what's more collects all your transactions, if you connect your bank account, and you don't have much work to do.
The helpdesk was also very helpful in solving the problem/issues as soon as possible.
I recommend their service to all the freelancers wherever possible

7 December 2022
Unprompted review
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Reply from Sorted

Hi Lahiri,

Thank you so much for this review, we really appreciate hearing that you are happy with our tool.

We hope you use our Referral program when recommending Sorted, so that you can get some reward !
Please get in touch with our Customer Service if you need any more information about that.

Best,
The Sorted Team

Rated 4 out of 5 stars

Good experience

I've been using Sorted for the past couple years and it's very simple. Also good customer service, didn't have any bad experiences this far.

29 November 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Bruno,

Thank you very much for this review.
We are glad to know you have enjoyed our tool for that long, feel free to get back to our Customer Service anytime, we are always happy to help.

Best,
The Sorted Team

Rated 4 out of 5 stars

Easy set up and low maintainance

Easy set up and low maintainance. Having taxes and invoices and expences all in the same platform is very useful.
However, every action that requires a tax advisoris extremely expensive.

30 November 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Maxime,

Thank you very much for this review, it’s great to know you enjoy our tool.

In terms of the tax advisors, our main focus is to provide our users with high quality tax assistance and consulting, which can only be done by aligning with the current market prices.
We are constantly looking for more great tax advisors and are open to introduction or recommendations on whom should we try to onboard as tax advisors on our platform!

We really appreciate your feedback about this topic ; please feel free to contact our Customer Service if you want to share any other comment or suggestion, we would be happy to hear them.

Best,
The Sorted Team

Rated 5 out of 5 stars

Start of tax filing

At the beginning and since I had not much knowledge on how to book my invoices and costs, it helped me a lot.
After one year, I am stilling using it , highly recommended

23 November 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi,

Thank you so much for this review.
We are glad to know we could have helped you since you started your activity.

Best,
The Sorted Team

Rated 3 out of 5 stars

Passive-agressive support (Fanny)

Passive-agressive support (Fanny). There is no normal option to change your email and/or password, they ask you to create a new account to migrate everything. And when you wonder why should it be so complicated, they answer you with "I'm sorry to hear that you believe it is complicated, but please note that all you have to do is..." :)

17 November 2022
Unprompted review
Sorted logo

Reply from Sorted

Hello,

Thank you for taking the time to leave us a review. We have reached out to you privately to apologise and say that this wasn’t our intention, so please accept our apologies for any misunderstanding.
What Fanny was trying to highlight is the fact that we understand that Sorted may not have the easiest or best way to change an email address associated with an account, but currently it is the only way due to the technological limitations that we have with our platform. We cannot simply change the email address. We need a user to create a new account with their desired new email address first.
Fanny has noted and passed your feedback to our product team about how easy it is to change the email on other services. They will try to prioritise it on the product roadmap.

If you have any other questions/feedback in the meantime, please do not hesitate to contact us.

Best,
The Sorted Team

Rated 5 out of 5 stars

Sorted is fantastic!

As an elementary German speaker, navigating the tax system is challenging - even more so as a freelancer. Sorted really guides you through the process and has made me feel a lot more in control of what is going on - all in English. I recommend it to people all the time!

1 May 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Marike,

Thank you so much for leaving us this review, we really appreciate it.
We hope you are using our referral program when recommending Sorted, so that you get some well-deserved reward!
If you have any question about this program or anything else, please contact our Customer Service, we are always happy to help.

Best,
The Sorted Team

Rated 5 out of 5 stars

sorted makes taxes easy in Germany

sorted makes taxes easy in Germany, great company!

31 October 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Alejandra,

Thank you so much for this review, it's great to hear we make your tax handling easy.
Feel free to contact us if you need anything.

Best,
The Sorted Team

Rated 4 out of 5 stars

Sorted does it for me...

Sorted has done a great job at simplifying the experience of filing taxes in Germany. The tool is easy to use, gives a good overview of your taxes and finances, reminds you to submit your reports in time and great for freelancers who struggle with the German language. Moreover, I found their customer support very prompt, personal and helpful, without the hassles and un-ending loops of automated responses.

27 October 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Abhijit,

Thank you for leaving us this review. We are glad to know you find our tool easy and we were happy to assist you through our Customer Support.
Please do contact us again if you need anything else in the future.

Best,
The Sorted Team

Rated 5 out of 5 stars

Perfect for expat freelancers

I have been using get sorted for over 2 years. As an expat Freelancer with a variety of income streams they are a great support on all levels. The platform is simple to use and there is expert advice on hand when needed.

26 October 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Ian,

Thank you for taking the time to leave us a review. We are glad to hear that you find great support with our tool.

Best,
The Sorted Team

Rated 5 out of 5 stars

Piece of mind

I've used them for 2 years and had no problems so far.

26 October 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Laurentiu,

Thank you very much for posting this review, we are happy to know you have no problem with our platform.
Please get in touch with us if you ever need anything, we are always happy to help.

Best,
The Sorted Team

Rated 5 out of 5 stars

Effortless, simple and gives me peace of mind

I've been using Sorted for 2 years now since I became a freelancer, and they have made the experience so effortless. I do not speak German, and even if I did I think the German tax system (or any for that matter) would be a lot for me.

I am using a non-subscription right now and using it mainly for tracking income and expenses. I've used the tax advisor services once, and I had a great experience with Udo. Super clear for someone like me who lives more on the creative side of life and finds these tasks (business admin or life admin) difficult.

26 October 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Jenni,

Thank you so much for leaving us this review. We are really glad to hear how much our system helps you.

Best,
The Sorted Team

Rated 5 out of 5 stars

easy to use interface .

13 October 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi,

Thank you very much for taking the time to leave us a review.
We are glad to know you find our platform easy to use.

Best,
The Sorted Team

Rated 5 out of 5 stars

very good idea this program

very good idea , i can use it easier than other programs because it say me what i have to do.

3 October 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Nadine,

Thank you very much for this review, we are really happy to know you enjoy our program.

Best,
The Sorted Team

Rated 5 out of 5 stars

Very essential tool for me

Without sorted I would be completely screwed. This platform is awesome!

11 October 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi,

Thank you so much for taking the time to leave us this review, we really appreciate it and are delighted to know how much you love our platform!

Best,
The Sorted Team

Rated 4 out of 5 stars

My experience with sorted it's very…

My experience with sorted it's very positive so far. I would like to find more information though. More FAQ answers and possibilities.

7 October 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Edwin,

Thank you very much for this review and feedback. We always appreciate hearing what our users would enjoy more.
We will be working on developing our Help Centre in the upcoming future, and in the meantime, feel free to contact our Customer Service if you want any further information about our system, we are always happy to help!

Best,
The Sorted Team

Rated 5 out of 5 stars

Great product and Customer Service.

7 October 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Matthew,

Thank you very much for leaving us a review. We are glad to know you appreciate our tool and support.
Feel free to contact us again if you ever need anything, we are always happy to help.

Best,
The Sorted Team

Rated 5 out of 5 stars

I love Sorted!!!

I was previously paying an accountant €95/month to do my VAT reporting, and another €900 to file my end of year income tax. Now it's just €20/month for everything!

Plus I have much clearer visibility and understanding of how my freelance finances actually work, with a clear dashboard instead of cryptic reports from the accountant.

I've recommend Sorted to all my freelancer friends!

7 October 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi,

Thank you so much for this review, we are really glad to know you enjoy our tool.
It is great to know you have recommended Sorted to your friends, we really hope you used our referral programme! If not, please use it in the future - we reward you for inviting people and your friends get a nice welcome bonus, too!

Best,
The Sorted Team

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