Once Reviews 1,913

Well I paid for a subscription about $47 aust and was communicating with a person and now not even sure it was the person or some scam photo with messages you just cannot be certain. Anyway after several messages i was asked to pay more even after paying the subscription. Also read the small print because after they gain access to your card you need to contact them to let them know that you do not want money taken from your card which is a scam in itself. Just ask some friends to tee you up with a friend is my advice. I feel like such an idiot as I havent dated for like 7years

It's shit you have to keep paying £11.99 to chat a few messages. Rob dogs

Hi, on Jan 17 2025 I signed up to once,a dating site. Listen up guys out there wanting to date women. If you haven't found out the hard way and gone to 30 + sites and spent about 600$ or more, follow this review. You will never get a date or laid on most dating sites that disguise themselves as such,but really are chat sites and worse some of them don't use live ladies, it's all Ai.The problem for you is you hear the commercials or see them. You have to listen and watch carefully. You have build a login profile before you can see anyone and then comes the terms of service. My complaint today is against once and once only. They use a cherry heart next to there name..I spent $159.97 just that day and the company won't give me a refund for 1 day of service.I cancelled in less then 24 hours I'm not cell phone savvy,and finding a format I could paste to them and here was a challenge because even though they've got your GPA codes,they won't even talk to you unless you provide these codes which they already have. I've seen a strong advertisement from this company. These people don't respect you and it's a Hong Kong company. These foreign businesses think they can rip people off and no one is stopping them. It's up to you. Forget these online's sites.All the ladies if their real will do nothing but convince you to talk until your out of coin. I just got into a conflict with date my age. It wasn't until I wrote here on trustpilot that I received compensation.They begged me to remove my review if they gave my money back. Beware gentlemen I've warned you. I'll do a followup on this site ,one of the worst.Just read there backward English to describe how you can get a refund ,but then you can't. It's pathetic, I'm pathetic for falling into this business practice Your choice of course.

On Thu, Jan 23, 2025, 10:23 AM EYEBALL > wrote:to support once.com
Hello, I've written to you a couple of times to cancel my 3-month subscription, which I was able to do at Google Play, but was refused a refund for cancelling in 1 day of subscription service. . I have not received any reply about the subscription and subsequent purchases I made on Jan 17 2025 that I asked for a refund of all charges made within 24 hours 29.99 for subscription 29.99 for 150 coins and 99.99 for 670 coins. I don't have the experience on the phone to take pictures of GPA # besides that is just a way to delay a refund request. You have my purchase information and GPA # for 3 purchases on Jan 17 starting at 5:29 pm. I won't be asking again, and don't wish to tarnish your good name. Please respond readily without ignoring me.

On Fri, Jan 17, 2025, 8:07 PM Google Play> wrote:
Thank you
You've made a purchase from Xeanco Limited on Google Play.
Order number: GPA.3367-5924-4514-15898
Order date: Jan 17, 2025 8:07:28 PM PST
Item
Price
670 Coins (Once: Find your Perfect Match)
$99.99
Tax: $0.00
Total: $99.99
Payment method:
Visa-2169
Play Points earned
+100
Questions? Visit Xeanco Limited.
Google Play
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See your Google Play Order History. View the Google Play Refund Policy and the Terms of Service.
Need help? Visit the Google Play help center. To learn more about Google Payments, visit the Google Payments help center. Please do not reply to this message.© 2025 Google | All Rights Reserved.Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA, 94043, United States
GPA.3363-5258-0018-40495

Show quoted text

Total you've spent in January

$159.97

Your budget only

670 Coins Jan 17, 2025

$99.99

Jan 17, 2025
150 Coins

$29.99

3 Months Members...

$29.99

Jan 17, 2025

This app lies on the commercials that it sends out on YouTube and whatever else They say that one swipe is enough to meet somebody what they don't tell you is get to pay to do messages you have to pay on everything The app is not free They need to get sued and banned out of the US. Someone in the FTC needs to do something

I only put one star because you can’t put 0 stars. You pay to talk to popular members but they won’t allow you to talk to regular people. Age and location are different than what’s stated or they’re soliciting prostitution.

WOW... I was just about to pay a subscription to this site and I'm so glad to have read the reviews which are extremely negative. I'm in Ireland and the same modus operandi happens here as in Toronto and elsewhere. Another money grabbing site. NO THANK YOU.

Total scam you have to pay after you pay you can only chat once and they pay more money to keep chatting

All the women on their site are fake profiles or if you want to do is chat don't wanna meet Don do nothing

I'm back to add another layer to this onion, if you will, in regard to my experience with this dating site. It's uncanny but almost every time I send out a message I get a response immediately. It's strange, not realistic, to say the least. It's as if my recipients are just sitting and waiting for a text. Many of the responses are similar, ending in "you know". And if I don't respond I never get a follow-up. Is all of this AI-generated? It's just weird. My subscription ends soon, a disappointment.

I paid and it been months I can't get access to the account

People are not real. Person i was talking with was in Calgary AB Canada. But she was also in Victoria BC Canada, Halifax NS Canada, Charleston SC USA, and even England UK. And the site says the people are real. Even changed my personality dramatically and still gave me a perfect match recommendation. Total garbage

Many of the people aren’t real, just AI imposters. I was chatting with a person and in less than 5 secs they replied with a paragraph long response. Deleted my account immediately, now I’m just waiting too be hacked by this Chinese backed company. Stay away!

You have to use gems to talk to people. Gems cost extra even if you have a membership. It takes too many gems to have a genuine conversation.

A real scam….I think people are getting paid for you to spent money. Full membership and the only thing that you get is seeing who look you up. To chat to need to pay again and nobody wants to meet or give their number…it’s very suspicious.

Have you ever pulled up to a pond or something in your car and the minute you get out the mosquitoes are on you just like that? Everywhere? That’s the way the scammers are on this website. OK so a moderator is going to come on and say oh, tell us who they are. Bro line them all up, close your eyes throw a rock and it’ll bounce off three of them. Whoever it hits is a scammer. Hundred percent. It’s horrible. You can’t hire enough people to clean out your app. You don’t have the manpower. We don’t have enough unemployed people in the United States to clean this filth up. There are that many scammers. Yes there are. And I didn’t want to give you a bad review. I’m just shocked that this seemingly bubbly sweet lady telling you this is the best dating app ever could be lying like that. But hey, it sells. Of course she didn’t meet her husband on the app. No way. She’s acting. Unless her husband is a scammer. And she married him.

I don’t even want to give you one star but I have to. Y’all go ahead. Waste your money. You’ll see. They will be on you the minute. You activate your account. They are on you. Desperate. Gorgeous women. Desperate. Come on man. OK now the engineers can come on and tell me how they work so tirelessly to keep these people off of here and such. You can’t possibly afford the manpower if you had enough people to clean this place up. Yes, it’s that bad.

I put 3 pics on which I didn't want to do. I cannot login still because it wants pics. F$%# this site. Would like to deactivate but can't.

My fault for not reading more closely the terms and conditions. As a paying member, I don't like the fact of having to pay to talk to the popular members. How do I apply to be a popular member?

This is a total scam. all the responses are the same no mater who you talk to. noone will meet same excuse want to get to know you better here, just to keep you buying credits. or im very busy will let you know when i havw an opening.just to keep you hanging . no one will text your # or give you theirs so you have to buy more credits to talk>

I wish I could give negative stars. Paid for subscription then got ripped off having to buy more gems to pay for conversation. Will end my subscription. Bad decision. Profiles appeared to be AI. Profiles appeared very FAKE. Everyone was a popular member, meaning gems had to be bought to continue messaging them. DO NOT SIGN UP ON THIS SITE!