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Review summary

Created with AI, based on recent reviews

Considering 350 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the comfort, durability, and luxurious feel of the items. Many people praise the quality of the products, noting their ability to elevate outfits and withstand daily wear. The customer service is frequently described as exceptional, with consumers appreciating the quick responses, personalized solutions, and willingness to resolve issues. However, some customers experienced issues with their orders, including non-receipt of items or delays. A few other people also felt that the response time from customer service was sometimes slow or unhelpful, particularly when dealing with returns or replacements for defective products. Some reviewers also noted that the quality of certain products, like shimmer tights or maternity fleece-lined tights, was not as good as expected, with some items ripping easily or not fitting correctly.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many praising the high quality and durability of... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality and durability of... See more

Customer service

Consumers generally find customer service to be positive, with many praising its exceptional, stellar, and... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise fast shipping, easy... See more

Response time

People report ambiguous experiences with response times. Many customers praise the quick and immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've never loved tights before Noosh! I saw an ad for Noosh and was intrigued by how beautiful they looked and that they had a comfortable waistband. I ordered one and absolutely fell in love, and... See more

Rated 5 out of 5 stars

I ordered three pairs of tights during their holiday sale but only two arrived in the mail. I reached out to Noosh Support and immediately got a response and full a resolution within 24 hours. They we... See more

Rated 5 out of 5 stars

The tights are absolutely comfortable and durable and feel wonderful! The staff is very helpful. They listened to my issue and handled it personally without throwing an “it is our policy” standard l... See more

Rated 5 out of 5 stars

Customer service is THE BEST. Had an issue with a delivery (believed to be stolen) and I received a response - from a person - within 30 minutes. On a Friday afternoon. I received supportive instructi... See more


Company details

  1. Underwear Store
  2. Women's Clothing Store

About Noosh

Written by the company


Nude is not one color. There’s no such thing as one size fits all. Support should not be suffocating. And the products we wear? They should move with us. Enhance us. Celebrate who we are. And not squeeze us (literally) into a mold established by an outdated industry that hasn’t changed in decades. Because we prefer out of the box & deserve outstanding. We have big plans to continue challenging & reinventing bodywear products. We want to focus on that sweet spot where purpose, function & comfort meet your shape, shade & style.

Contact info

4.1

Great

TrustScore 4 out of 5

392 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

I absolutely love these tights

I absolutely love these tights! They are part of my regular wardrobe. I wear them to work every day and with my personal outfits because they are so smoothing and slimming and very flattering. They are also extremely run resistant I get medium stiletto gel X nails and these are the only types that I can put on that won’t tear instantly. The top band is like a control top that isn’t a control top. It keeps everything where it needs to be without cutting me in half.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Best tights I have ever owned!

I do outside sales for healthcare, so dressing professionally and confidently is important to me. I’ve gone through I don’t even know how many brands of tights and have always been disappointed by quality, fit, and the waist band. I was skeptical buying from Noosh, because it seemed too good to be true. However, I finally did and I wish I would have bought them sooner. I now own 5 pairs, and they are so comfortable, soft, durable, and chic. I always have long acrylic nails and move around a lot for my work and I have not had any issues with tearing. I wear them everyday (M-F) and have had them for about 2 months now. Plus, I have to give extra praise for the waist band it is very comfortable and flattering, and it doesn’t roll down. I highly recommend these!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

I am 51 years old with and imperfect…

I am 51 years old with and imperfect body. I cannot stand hose and tights. But these are amazing and so comfortable. Of course they are hose, and you must handle them with care. But, these hold up pretty well and they don't feel delicate like other brands. They aren't constricting at all. I have a little belly pooch and they don't squeeze my waist and feel uncomfortable. They actually smooth my little pooch out some. They are quite comfortable. You won't be disappointed. Yes, this is an actual review and customer.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Awesome customer service!

The customer service Noosh provides is outstanding! They respond right away. And their pantyhose are the best. They are silky smooth and your clothes don’t stick to them. So comfortable!!!

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Great quality!

Great quality!! Perfect to keep you warm and still look super cute in the winter. Fantastic customer service with fast response and immediate resolution to fix a shipping issue that wasn’t even their fault. Highly recommend this company. I will definitely be a repeat customer. Rare to find companies so committed to customer satisfaction these days.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Product is amazing but Customer Service…

Product is amazing but Customer Service was better! The leggings are warm and very comfortable! When I needed to return a pair - only due to accidentally ordering a type I already owned, the online return portal was not allowing me to complete the process. Within 24 hours, customer service checked into the issue and reported back with what the problem was. There wasn't a return drop off near me, so they refunded the item without returning the leggings. It was a very easy process and I appreciated that they didn't require me to travel out of my way to return them!

6 January 2026
Unprompted review
Rated 1 out of 5 stars

My tight had a giant hole in it right…

My tight had a giant hole in it right when I unpacked it, which is wild for a 30 dollar pair of tights. Sadly, it was out of the return window. I left a review on their website, and it somehow doesn't show up. I E-mailed them asking if they filter reviews since I don't see mine, and they didn't E-mail me back.

1 December 2025
Unprompted review
Noosh logo

Reply from Noosh

Hi,
We're sorry to hear about your experience, and we truly appreciate your feedback.

What you’re describing sounds like a product defect—we’re so sorry that happened. We’re proud of the quality and durability of our products—less than 1% of customers return our products for a refund!

Our customers can replace damaged products using our warranty portal (https://getnoosh.com/a/service/warranty). Submitting a claim through the portal takes less than two minutes, and the replacement pair is usually shipped for free the same day.

After reviewing your case, we discovered that you updated us on this issue on 12/11/2025 regarding a product you ordered on 10/30/2024. Although it had been over a year, our customer service representative contacted you and offered to replace the damaged product. Please contact our team so that we can ensure you receive a replacement as soon as possible.

I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.

Yours truly,
The Noosh team

Rated 5 out of 5 stars

Customer Service is A1

I love the thermal sheer-looking tights! Had a new pair get ruined in the dryer (major pilling from internal thermal - my fault for not taking note of washing directions) and ordered a new pair. My new pair was delivered but I never received it and the customer service team was amazing! I sent my details and they asked a couple questions, then sent a replacement. Very pleased with the level of care and response time.

8 January 2026
Unprompted review
Rated 1 out of 5 stars

My package was stolen on the day of…

My package was stolen on the day of delivery. I have been trying to reach out by email for 2 days now, but I've been unable to get assistance from a human being.
I ordered 4 different nylons unfortunately the delivery guy didn’t follow the instructions they were left unattended downstairs.
I emailed the same day they were delivered & stolen, up till now no one wants to help.
Money down the drain. Poor customer service
They just take your money and don’t give a damn

4 January 2026
Unprompted review
Noosh logo

Reply from Noosh

Hi Christine,
We're sorry to hear about your experience, and we truly appreciate your feedback.

Like many online retailers, we rely on shipping carriers to deliver our products, and when their service falls short, it unfortunately affects the experience we can offer.

That said, unlike many stores—and even though this situation is not caused by us—we never leave our customers to deal with carriers on their own. Whenever a package is delayed or missing, we immediately take responsibility.

After reviewing your case, it appears that your package was stolen. Our team has already created a free replacement order, and the package is on its way to you.

I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.

Yours truly,
The Noosh team

Rated 1 out of 5 stars

They make returns impossible

They make returns impossible. I have never had to upload a photo of my purchase to make a return. Will NEVER ORDER FROM THEM AGAIN

4 January 2026
Unprompted review
Noosh logo

Reply from Noosh

Hi Marsha,
We're sorry to hear about your experience, and we truly appreciate your feedback.

Our customers can return or exchange using our returns portal (https://getnoosh.com/a/service/returns). Submitting a claim through the portal takes less than two minutes, and the customer receives a shipping label immediately after entering their information.

Our team has already contacted you to make sure the return process runs smoothly and quickly.

I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.

Yours truly,
The Noosh team

Rated 3 out of 5 stars

Rip easily

I love the tights, but I’ve had two now that rip on the first wear. For the amount you pay and they advertise rip proof it’s a little disappointing.

4 December 2025
Noosh logo

Reply from Noosh

Hi Casey,
We're sorry to hear about your experience, and we truly appreciate your feedback.

What you’re describing sounds like a product defect—we’re so sorry that happened. We’re proud of the quality and durability of our products—less than 1% of customers return our products for a refund!

As a returning customer, you should be aware that our customers can replace damaged products using our warranty portal (https://getnoosh.com/a/service/warranty). Submitting a claim through the portal takes less than two minutes, and the replacement pair is usually shipped for free the same day.

After looking into your case, we noticed that the damaged product was our Play Shimmer. It requires a little more caution, but is one of our bestsellers, as most of our customers love the sheerness, comfort & the shimmer it provides!. We are constantly experimenting with the optimal balance of style, comfort, and durability, and each of our products is unique.

Unlike others, we do not focus solely on maximizing durability, as we want our tights to be your second skin, rather than being bulletproof. If durability is more important to you, our Semi Opaque can compete with any product on the market, and with our signature seamless waistband, the fit is much more comfortable and feels smoother and softer to the touch.

We issued a refund for the Play Shimmer and sent you a replacement pair.

I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.

Yours truly,
The Noosh team

Rated 1 out of 5 stars

Tights run extremely easily

Ordered 2 pairs of tights. Both got runs in them the first time they were worn. I ordered a third pair as a replacement because it was for a costume. The last order never came and customer service had been declining to issue a refund for the undelivered item, trying to send a replacement instead, but the tights are bad quality so I'd rather be refunded at this point.

17 December 2025
Noosh logo

Reply from Noosh

Hi,
We're sorry to hear about your experience, and we truly appreciate your feedback.

We’re proud of the quality and durability of our products—less than 1% of customers return our products for a refund!

Our customers can replace damaged products using our warranty portal (https://getnoosh.com/a/service/warranty). Submitting a claim through the portal takes less than two minutes, and the replacement pair is usually shipped for free the same day.

After reviewing your case, it appears that the carrier lost your package containing the replacement items we sent you. We refunded you for this item.

I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.

Yours truly,
The Noosh team

Rated 5 out of 5 stars

I wanted to let people know that this…is a GREAT product!

I wanted to let people know that this is a great product. I took them up to San Francisco over the holidays; as anyone knows, it's cold, rainy, and windy there over Xmas/Ny's. I *really* wanted to wear this cute short skirt I got, and figured I'd try Noosh and hoped that they'd really keep my legs warm.

Happy to report they DID! I even wore them under my jeans the next day to go on an early morning hike, and I was almost TOO warm.

I wish they'd make these in a "nude" lined shade, too, instead of only black and brown (*hint*hint*)

24 December 2025
Unprompted review

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