I found an advert on Instagram for a backpack which incorporated a suction section. I ordered one of these. The payment system sent me to a couple of different payment areas, which i thought strange.... See more
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It's not often enough said when an after-sales service is effective. This is the case at Getnewbag, so I wanted to share my experience! Thank you for listening @emilie!
They're very good in processing all the things that needed to be resolved. I applaud them for coming up with the solution. Very good group of people. I hope they continue their good service.
Elsa was very fast at responding and very polite. She assisted me with all the questions and queries i had. Thank you Elsa your service is top notch!
4.0
Great
208 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Refund and removal of my details …
I am pleased to hear I will be getting a full refund,as I learned my bank details were fraudulent taken,this company have been great and is refunding me what was taken,they have been understanding about this matter.
15 July 2024
Unprompted review
After several months of complaining
After several months of complaining, someone is getting it resolved
1 February 2024
Unprompted review
Due to a misunderstanding I needed the…
Due to a misunderstanding I needed the assistance of customer service. My issue was handled quickly and efficiently.
20 June 2024
Unprompted review
I appreciate that they were so willing…
I appreciate that they were so willing to help me with my refund
13 June 2024
Unprompted review
Thanks Neli for your response to my…
Thanks Nela for your response to my query
5 June 2024
Unprompted review
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