Getlabs Reviews 1,370

The appointment went well and the specialist was very pleasant, for future draws I will go with Getlabs

Willing to work with me to get lab order request redirected to their location when initial request was made to a LabCorp facility before I realized I was not going to be able to drive after my surgery. Willing to reschedule my appointment when it took several days before the lab order was delivered to them. Just very flexible in all initial scheduling of appointment. Once appointment made gave me updates in likely arrival time of the lab tech. The phlebotomist, Aubrey, was professional and kind and answered all my questions about next steps and when/where I might access my lab results. Bottom line - they were pitch perfect for getting labs done at home if you can't drive to a facility. Also took my insurance and accepted payment with my flexible reimbursement account. Everything excellent!!

They were here on time and very profesional

The tech that came to my home and drew my blood was amazing!

Claudia is such a sweetheart and made the whole process very easy. She was very thorough and organized. Truly one of the best experiences I’ve had getting my blood drawn.

Great service. Professional and quick. Normally experience difficult blood draws but representative was amazing.

Fantastic Service! Our mobile phlebotomist was outstanding! My husband's veins are very challenging due to chemotherapy and Tomicko was expert...highly efficient!

I highly recommend the phlebotomists from Getlabs they are very good and knowledgeable.

There was appropriate communication from the time I made the appointment until when the nurse arrived. Our nurse Ashley was respectful sweet and professional. She was also very neat and did her job perfectly. Thank you!

If you are fasting this is the way to go. Super early and most struggle to find my veins where they haven't missed yet!

Breane was so great - she arrived right on time, had everything needed, had read about my mom (patient and a tough blood draw) - was really kind and spoke to my mom in a way that helped de-escalate her (mom is very anxious). She was able to draw many tubes of blood so skillfully - We just loved her and would trusted her anytime to draw blood from mom. Scheduling was easy and uploading labs and reminders all worked great. We will use this again if and when we need labs.

I really liked Technicians. They were very pleasant and made drawing blood samples more bearable.

On time, convenient and priced fair - I will only use Getlabs. Especially if fasting is required.

Anaelys was on time, communicated well in advance, was very kind and did a great job! I highly recommend!

This was our 2nd time using GetLabs for an in-home lab draw. The technician was excellent and communication from GL was ideal for the 2 hour window.

I wish it was more affordable.

I love the convenience of being home and not going into an uncomfortable likely chaotic lab facility. The phlebotomists are very skilled pleasant and efficient. I highly recommend GetLabs!

Convenient, cost reasonable and good option for older people or anyone with mobility issues. Staying home is better than driving and walking through a large store to get to Labcorp and being on time all while fasting. Tech was proficient and pleasant. Highly recommend

A nurse came to the house. Arrived on time. Took the blood draw. I waited 5 days and did not receive any results. I tried several times to contact GetLabs but the only way is through an AI chat. They have no customer support number. It has been 2 days and I have not received a response. I assume they lost or failed to deliver the blood. Now I have to seek a refund. Very, very disappointed.

The company responded and asked for 2-3 days to investigate the matter. After 4 days, they still have not identified the location of the blood draw. It's outrageous to see a company lose someone's blood after the patient, 2 doctors, and the entire family needs to see the blood results.

Very detailed status on eta so we would know where the staff member was and once here, she made my mother at ease and when a phlebotomist can take blood and not bruise the site of the draw, that’s a great phlebotomist! Thanks

Why are they hiring techs that have pet allergies? I have Persian cats. Monica arrived with no mask on and complaining. She should be working in a clinical setting, not in-house services. She didn’t wash her hands and laid all vials and accessories on table without cleaning or putting on a sanity pad. I had to get a paper towel. Her phone rang, and answered her phone in the middle of my blood draw! So unprofessional….website has no customer service number to call. Had to email complaint and asked a Manager to call me. Never responded. I won’t use them again!