Thanks to everyone been a Member of the escalation team .Each one of them support my case to be resolved . Many thanks to Alexandra
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bid advertising campaign on the item but did not supply. Now they will not issue a refund until I leave feedback, and prompting me to leave positive feedback, rating 4 or 5. If something is too good t... See more
Email received after my complaint. They were happy to review my concerns and have offered me a refund. Looking forward to receiving this. Nice to read they have given consideration to my complaint.
Hello Madam, I would like my refund very quickly, please resolve these problems very quickly, I await your response from you, thank you and have a nice day
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good experience and exceptional…
Very good experience and exceptional customer service, thank you
Satisfied Customer
Thank you very much for your quality service.
Most times I am sad to say these days this customer satisfaction is overlooked.
I am glad to say that is not the case in this matter.
Resolving the issue
I like the fact that my issue was resolved in time
Lovely website
Did like this website lots of things to buy. Just didn't have what I was looking for. Custers services was spot on
Great communication
Great communication. Issue addressed.
Good service
BEWARE! SCAM!
BEWARE! SCAM!
Trying to buy an app that's nothings to do with this site, I stupidly gave my credit card's numbers. I didn't get the app I was looking for, but I've been informed by mail that I suscribed to buyforhouses.com and getkitchengo.com.
Impossible to contact those crooks and cancel this false subscription!
They stole me over 50 euro before I can object on my credit card...
its important thing but in mu future i dont need it couse different role
I am happy to join with you
Getkitchen is very good
Getkitchen is very good. I would like that you make your communication platforms wider between your clients.
I asked for support with an issue I…
I asked for support with an issue I faced and it was handled perfectly and I couldn’t have asked for more
They resolved my issue with such…
They resolved my issue with such efficiency that it felt effortless
Poor experience
Bid advertising campaign on the item but did not supply. Now they will not issue a refund until I leave feedback, and prompting me to leave positive feedback, rating 4 or 5. If something is too good to be true, is usually is.
Great customet service
Comunication was clear and everything was sorted out, customer service is very helpfull.
Excellent
Everything was good, interesting and up to date. Email was sent regularly for updates.
It's a good company
Resolving my complaint
Email received after my complaint. They were happy to review my concerns and have offered me a refund. Looking forward to receiving this. Nice to read they have given consideration to my complaint.
This is a scam
This is a scam. I don't remember signing up to them, moreso that they will be charging me a monthly fee. I contacted UK customer service, there is no response as "they are busy and try again". Did the chat and was passed on to a customer agent who I asked where did I sign up as I can't really remember for the life of me. My only recollection was I bought an item on tiktok and on that day got an email from getkitchengo. Agent kept on saying I should have received a confirmation but when I asked where, he insisted I alone have my personal data to sign up. Only when threatened to report them to authorities did agent said I will be refunded.
helpfully person
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








