GET IT FIXED LTD Reviews 780

Highly professional repair provided for a much loved B&W speaker. Process from beginning to successful completion was marked by frequent communication updates, with clear explanation on work required and possible enhancements from additional components. Thank you.

I sent my Bose Wave Radio in because I was not getting any sound while playing FM/AM or CD. Paid the advance fee. Product was returned and still no sound. I sent them a email, tried to call. Nothing. I need help. I may contact Money Claim for assistance.
I just want my 20 year old Bose repaired and in working condition, or they can tell me it is not repairable. HELP.

It took a while but they got the job done.

Great service, I had top be patient but really happy with the end result and my fixed CD player!

My music centre became faulty and I found Get It Fixed online. They said they could fix it, gave me a cost which included caririage and I accepted it. I was kept informed of progress and I received the music centre just before Christmas. i would swear it sounds better than it ever did. I am very pleased with the whole process and wouldn't hesitate to use them again.

Sent my Denon receiver for investigation of an intermittent audio channel fault on 27th November 2025 (delivered on 28th). Paid the postage myself. Also paid for the "express" GetitFixed service.

On the 5th December James from GetitFixed sent a diagnostics report which said "We cannot detect the fault on the center channel, we tested the unit 25 minutes". James also said that he could however for a fee of £276 "replace all capacitors over the advise center channel that needs attention, and all audio ouput relays".

Given he did not actually diagnose the fault (probably just sat and listened to the radio on the amp, doubt he tested anything) and therefore could not guarantee the fault would be fixed, I said 'No Thanks' and asked for the return of my amplifier.
He finally got round to printing off a ParcelForce 48 return label on the 15th December (remember, this is “Express” service that I paid for) and marked the parcel as having been dispatched that day to ParcelForce.

On the 23rd December, the amp still hadn't turned up, I emailed for an update and said that I had checked with ParcelForce and they had still not received the parcel from him. He replied the same day that the Amp "Will be collected today (23rd) or Next Monday (29th December). Really depends on if Parcel Force shows up for collection". The bit about him awaiting ParcelForce to collect the parcel turned out to be a blatant lie, he did not pay or ask for any collection by ParcelForce, it was up to him to take the parcel to the nearest parcel collection point, a Post Office only 5minutes away from his office.

I waited another week but with no sign on ParcelForce tracking that the parcel had moved from his office I chased him once more on the 31st December and again on the 6th January but he ignored my emails (as many others have reported) and I received no replies. As of today,12th January 2026, the amp is still being held by him.

I will be following this up with the Police and report this as a crime as well as contacting Trading Standards. Unfortunately, I didn't check the Trust Pilot reviews before sending him the amp.

Don't make my mistake, this company is a scam, and the "free" quotation is nothing of the sort.

Here's what I had to pay to get nothing done and have him deliberately keep hold of my amp for over a month for no apparent reason;
ParcelForce Postage (paid direct to PF) £27 next day inc Insurance
£35 for "Express" handling
£28 "Service Charge"
Return Charge (ParcelForce 48) £38

Grand Total of £128 for a "free" quote.

All these charges are mandatory depending upon what type of item you send for repair and whether you accept his fee to fix the item.

The whole thing is a scam, AVOID LIKE THE PLAGUE!!!

Be careful too with some of the positive reviews here, all is not as it appears........! Lots of old positive (some years old) reviews being resubmitted in order to make it appear that Get it Fixed has more recent happy customers than they actually have.

I wonder what incentivised these previous customers to all decide to resubmit a positive review within days or a few weeks of each other? He appears also to be getting a wave of new reviews from old customers from months ago, again why is this all happening now?

Not unexpectedly the 'customer' reviews on his website are all fake, fake names and profile photos harvested from the internet.

Check for yourself, do a Google Image reverse lookup (i had to double the image size of the profile photos to get it to work). One is an album cover, one is a male model and the other is from some advert or other.

AVOID
LIKE
THE
PLAGUE

Our Yamaha radio was not working. Get it Fixed knew the problem straight away and pit it right along with suggesting replacement of a part likely to
cause problems. Now, the radio/cd/usb work better than ever.

Great service. Repaired my B&W speaker and sent it back to me safely

Get It Fixed Ltd provide an invaluable service. They took my 20 year old Bose system and fixed it immediately. Without this service it would have been junk.

The Get It Fixed team are very professional and take care and attention to detail in all aspects of the service from fast communications to diligent packaging of the goods being returned.

My hifi unit has worked like a dream ever since.

I will be using them again no problem at all.

I sent a vintage in-car CD changer that needed repair. What I received back was a brand new old stock item. The charge was very favourable.

An awful experince.

More than 4 months , a returned job and almost ££ after , they CSO’s y get my Bang & Olufsen speakers fixed as earlier promised.

Zero communication.

Worried that I couldn't find, or afford, a repair to my HiFI amplifier, as no one locally runs a repair shop anymore.
Found GetItFixed online and their service was seamless, efficient and not too expensive. Oh, and fast too.
Thoroughly recommend!!

Fixed my Bose headphones superbly

Excellent service, response was quick and in line with what I was told. My older B&W Zeppelin speaker was repaired just as I had hoped. Would definitely use them again.

My partners SkullCandy crushers headset broke. Contacted GET IT fixed and they straight away provided with the quote, the works schedule. Posted the headphones to them, i was kept in the loop with the works and once completed received it back. No, fuss, no hassle, just great service provided and 3 years later the headphone still work great.

The CD drive in my Pure CD/Radio was unusable, a CD was stuck inside and would not eject. Get it Fixed were able to remove the CD and returned the Pure system fully working again.

Efficient, speedy, full repair of my Linn hi-fi at a reasonable price.

did everything i asked and more, the cassette recorder came back like new.

They did a great job and repaired my zeppelin and did a fab job of packaging and returning