Hearth Reviews 

So I was trying to avoid using AI for my business but had to try something to take calls while I’m not available to answer calls. Gustavo is super helpful and knows this system (Ai - Harper) very well. I had some issues with the test run and they were quick to help correct them. I went from a compete “no way” to this is actually working out alright. Of an issue comes up I just call Gustavo and he address it. My biggest concern was my existing customers opinion on it and I have heard wonderful feedback from them. Even from those I thought would be upset with it! Would I recommend this? Absolutely! Cheaper than hiring an assistant and does a great job. We can actually tell it what to do and it does it.

I’m impressed with the Ai Harper system and Tech Suport Gustavo. Heart is a great product

Nana was very helpful and answered all of our questions. She's very personable and informative. We're so glad that we were paired up with her. Glad to rate her with Five (5) stars!

Alejandro Perez was amazing to work with!! He was the best!

Kevin is a rockstar. I couldn’t get my financing page to work and gave hearth a call. I was fortunate enough to have Kevin answer my call and not only did he solve my problem he was a delight to work with. Incredibly patient, very apologetic and clear and easy to follow and understand. He advocated for me as the client and expressed even though there may be a loop hole to offer financing manually, that I pay for a software and that software needs to be working for me *chefs kiss* also important to note he stayed on the phone 30 mins after the department closes (5pm) to make sure I was helped, happy and on my way to selling again. Thank you Kevin!! You rock and thank you for being a standout in customer service!

Great service. Quick and easy.

Very helpful, very simple process
Christopher was the guy who helped me out for the financing , Mariela Faria helped me with ai onboarding, and jack king for answering all my questions and getting me through the process

Everything was smooth and simple and very well clarified. Looking forward to doing business with Hearth.

Nana is great at explaining how to use the tool.

My experience with the company is quick and easy and I like the fact that they follow up and check on me on a regular schedule.

She did a great job

Tons of help from Vee,
Thank you very much
-Timberwolf firewood processing equipment

Goes above and beyond with customer service and following up and helping the customers achieve their goal.

Great customer service and care from
Hearth staff. Lauren went above and beyond to put me at ease and even contacted the company to explain and appease the situation.
5 stars for Lauren at customer service(concierge team)

Great communication from Lauren on all my questions. I highly recommend them if you're looking to fund any of your big projects.

Tyler was great,offered approach and tools I haven’t used in a while.

we used them years ago but cancelled our service with them. then they reached out years after to see if we wanted to use them again not knowing that they never cancelled our service and were still taking our money. at that time I told them that if they refunded our money or used it towards the future bills we would use them again. they declined so I declined to work with them and asked them once again to cancel. recently we got a renewal notice and realized once again they didn't cancel us. so I reached out again and asked them to cancel. they sent an email saying in order to cancel a 5 min phone conversation was needed. I called the number and nobody answered and I got a voicemail in which I threatened to bring a lawyer in the mix. never got a response. I also emailed them twice since asking if they had cancelled our service. no response. my advice for anyone considering using them, don't do it. horrible customer service and terrible work ethic.

Kevin, was amazing, super helpful, patient and had great suggestion on ways to solve the issue. Thank you Kevin!!!

Experience was great
My company is Wyatt Flooring and Janitorial