Healthspan has been amazing! Every interaction felt personal and thoughtful, like they truly cared about my health journey. They listened closely, answered every question with clarity, and made sure I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had my first Healthspan lab consult today with Brandon Feller after my baseline blood test and it was so helpful! I just got on the Rapamycin, so I'm still waiting to see how it effects my numbers,... See more
Company replied
Kristen gave me all the information I had hoped for and helped me make up my own mind as to what molecule I want to start with. She has a very kind yet professional demeanor that in addition to her k... See more
Company replied
Company details
Written by the company
Healthspan is the first-ever digital longevity clinic, transforming how the world understands, treats, and prevents age-related disease. We conduct and curate groundbreaking medical research in the areas of cellular senescence and metabolic dysfunction for the purpose of developing treatment protocols that enhance and extend life. We help those confronted by the technical complexity and prohibitive cost of cutting-edge treatments by making the latest scientific breakthroughs and highest standards of care accessible and affordable to everyone. Our medical professionals consult with patients to design, deliver, and monitor personalized treatment protocols, then optimize them over time to maximize benefits for their health and wellbeing.
Contact info
United States
- gethealthspan.com
4.9
Excellent
345 reviews
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My health coach made a difference
I met via telephone with Rich LaFountain, I thought he was very knowledgeable not only about the medication, the labs, or nutrition but he was knowledgeable about people in general. He knew that in order to get me to talk, he was going to have to ask the right questions. Sometimes people want to talk but they just don't know how to open up with a stranger. By the time Rich and I finished talking, he wasn't a stranger. He was my coach. I am following the suggestions of my health coach and I can't believe it.
20 March 2026
Unprompted review
Reply from Healthspan
Hi Anita, thank you so much for sharing your experience! We're thrilled to hear that Rich was able to connect with you so deeply and become not just a coach, but a trusted guide. We'll be sure to pass along your kind words to him! The Healthspan Team
Good advice
27 March 2026
Unprompted review
Reply from Healthspan
Hi Morgan, thank you for the great feedback! We're so glad our team could provide you with good advice on your health journey. We appreciate you taking the time to share! The Healthspan Team
Always amazing to have a doctor that is…
Always amazing to have a doctor that is proactive with my treatment and health!
26 March 2026
Unprompted review
Reply from Healthspan
Thank you for your wonderful review! We're so glad our team has been proactive in supporting your treatment and health. That's exactly what we strive for! The Healthspan Team
the health and fitness tips help to…
the health and fitness tips help to keep me on track!
26 March 2026
Unprompted review
Reply from Healthspan
Thank you for your kind words! We're so glad our health and fitness tips are helping keep you on track. Staying consistent is key and we're here to support you every step of the way! The Healthspan Team
Brandon was responsive and…
Brandon was responsive and accommodating. He had suggested a path forward and will follow up with recommendations after new labs have been completed.
26 March 2026
Unprompted review
Reply from Healthspan
Hi Greg, thank you for the wonderful feedback! We're so glad Brandon was responsive and accommodating, and that he has a clear path forward for you. We look forward to following up once your new labs are in! The Healthspan Team
Rich was very helpful in going over my…
Rich was very helpful in going over my lab results. He offered to look into my high cholesterol and to recommend some iron supplements. I enjoyed speaking with him.
24 March 2026
Unprompted review
Reply from Healthspan
Hi Amy, thank you for sharing your experience with Rich! We're so glad he was helpful in reviewing your lab results and providing recommendations for your cholesterol and iron levels. It was a pleasure speaking with you! The Healthspan Team
Very informative
Very informative, easy to talk to and like-minded. He took his time to hear me out, get to know me, and my situation. Brandon made me feel more confident about the new protocol I would be on and thoroughly explained how it would work. He gave me some peace of mind.
24 March 2026
Unprompted review
Reply from Healthspan
Hi Dan, thank you so much for your kind words! We're thrilled to hear that Brandon took the time to truly understand your situation and explain your new protocol clearly. Giving you peace of mind is exactly what we aim for. The Healthspan Team
Reply from Healthspan
Hi Ed, thank you for the great feedback! We're so glad your consultation was thorough and that everything was covered to your satisfaction. We look forward to continuing to support you! The Healthspan Team
Jim is an excellent coach
Jim is easy to talk to, very knowledgeable, and a great coach. I learn something new every time I meet with him, and I have changed a lot of my health habits as a result of our conversations. Thanks, Jim!
23 March 2026
Unprompted review
Reply from Healthspan
Hi Karen, thank you so much for this wonderful review! We love hearing that every conversation with Jim brings something new and is making a real difference in your health habits. That's exactly the kind of lasting impact we aim for! The Healthspan Team
Kristen is great
Kristen is great at listening and providing helpful information and suggestions. She has a lot of knowledge about wide range of related health and treatment options.
20 March 2026
Unprompted review
Reply from Healthspan
Hi Aaron, thank you for the wonderful feedback! We're so glad Brandon connected with you so well and that you're excited about the journey ahead. Having a personable, flexible coach makes all the difference! The Healthspan Team
Healthspan for your Health-plan!
Brandon was extremely knowledgeable and helpful. He answered all of my questions thoroughly, and provided me with all of the additional information I need to make a decision and move forward with my health plan.
20 March 2026
Unprompted review
Reply from Healthspan
Hi James, thank you for the great feedback! We're so glad Brandon was able to answer all your questions thoroughly and give you everything you needed to move forward with your health plan. We're excited to be part of your journey! The Healthspan Team
Session went great
Session went great! Rich is a pro, attentive, clear and caring.
11 March 2026
Unprompted review
Reply from Healthspan
Hi Deborah, thank you for the kind words! We're so glad to hear Rich delivered such a great session — attentive, clear, and caring is exactly how we want every visit to feel. We look forward to seeing you again! The Healthspan Team
Monthly Coaching with Dr. Jim
Dr. Jim consistently provides clear and transparent input based on my specific needs. Appreciate his timely response time regarding feedback to my questions also.
18 March 2026
Unprompted review
Reply from Healthspan
Hi James, thank you for the kind feedback! We're so glad Jim is consistently delivering clear, personalized guidance and staying responsive to your questions. That's the standard we hold ourselves to! The Healthspan Team
Rich is clearly very knowledgeable
Rich is clearly very knowledgeable and gave me clear answers and suggestions to my questions. He also is very enthusiastic and happy to help!
17 March 2026
Unprompted review
Reply from Healthspan
Hi Chris, thank you for the wonderful review! We're so glad Rich was able to give you clear answers and suggestions, and that his enthusiasm came through. We'll be sure to pass along your kind words to him! The Healthspan Team
Listened to my interests and concerns
Listened to my interests and concerns, offered practical advice, and made sure all my questions were answered.
13 March 2026
Unprompted review
Reply from Healthspan
Hi Ron, thank you for sharing your experience! We're so glad our team listened to your interests and concerns and made sure all your questions were answered with practical advice. That's exactly the care we aim to provide! The Healthspan Team
Healthspan
Rich is friendly, personable and knowledgeable. We are working through several things and I appreciate his thorough analysis and insight.
13 March 2026
Unprompted review
Reply from Healthspan
Hi Alicia, thank you for the kind review! We're glad Rich's friendly approach and thorough analysis have been making a difference as you work through everything together. We're here every step of the way! The Healthspan Team
1)Review of healthspan consultation
1). Jims approach to our talks reflects professionalism and personal inclusion. I feel we are a team searching for an optimal pathway to improve my health
2). The depth of experience and formal knowledge is amazing
3) His tips for me to improve my habits that boast my wellness are invaluable.
12 March 2026
Unprompted review
Reply from Healthspan
Hi Judy, thank you for such a thoughtful review! We love hearing that Jim's approach feels like a true team effort, and that his knowledge and wellness tips have been invaluable to you. We'll be sure to share your kind words with him! The Healthspan Team
Jim is very knowledgeable and informative
Jim is very knowledgeable about various medications and protocols. He was easy to speak with and very helpful is discussing options for my health and wellbeing. He is definitely a strong advocate for clients and is also very cost conscious in choices of medications relative to benefits.
12 March 2026
Unprompted review
Reply from Healthspan
Hi Joseph, thank you for this great review! We're glad Jim's depth of knowledge across medications and protocols has been helpful — understanding the full picture of risks and benefits is so important for making the best decisions for your health. The Healthspan Team
Jim is very easy to talk to and with…
Jim is very easy to talk to and with his wealth of knowledge answers all my questions completely. I have great confidence in him and Healthspan.
10 March 2026
Unprompted review
Reply from Healthspan
Thank you for your kind feedback! We're so glad Jim's wealth of knowledge has been helpful and that you have confidence in both him and Healthspan. We're honored to be part of your health journey! The Healthspan Team
We didn't connect
We didn't connect. I was holding my phone in my hand from 10:50 until well after 11, when I saw his message. I was notified that he'd tried to call me at a few minutes after 11, but that I didn't answer. The phone number he said he called is correct, so just one of those odd things. I texted back, asking if I could just call him, but by then it was approximately 11:20. Let me know if I can just make the call at some time since we seem to have a connection problem.
10 March 2026
Unprompted review
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