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Rated 5 out of 5 stars

Healy has worked out great for my GLP-1. Responsive to my specific requests. Easy to contact and get a response from quickly. Recommend.

Rated 4 out of 5 stars

Changing my bad review from earlier. For some reason when my medical marijuana doctor tried to email the physician's statement, it wouldn't come through in Hotmail. I then gave an alternate Gmail addr... See more

Rated 1 out of 5 stars

Waited for two hours for the scheduled call from Dr. Chen. Used the chat feature to reach out several times, which resulted in a bot advising me that the doctor had been delayed by a previous appointm... See more

Rated 5 out of 5 stars

Easy affordable way to get medical card, yet it is a real doctor who is legit, and asks questions, gives advice and listens. I video conferenced with Dr. Cheryl for the last two years and she really v... See more

Company details

  1. Pharmacy

Information provided by various external sources

Telemedicine platform which enables doctors to conduct medical marijuana evaluations online.


Contact info

3.7

Average

TrustScore 3.5 out of 5

30 reviews

5-star
4-star
3-star
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1-star

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Rated 4 out of 5 stars

Changing my earlier bad review

Changing my bad review from earlier. For some reason when my medical marijuana doctor tried to email the physician's statement, it wouldn't come through in Hotmail. I then gave an alternate Gmail address and they sent it again, and it came right through. So heads up about the Hotmail issue. I've sent the renewal application to my state and it's all on track now.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Seems legit so far

Ok. After a false start, it looks like we’re on track. Phone call came in on time. We’ll see if the meds arrive and work!

10 April 2025
Unprompted review
Rated 1 out of 5 stars

***BEWARE***

I used this company to get my doctors recommendation for my OMMA card. I suffer from epilepsy and Marijuana is the only thing that stops my seizures. I paid $129 to see a doc and was told they would handle all the rest that i just had to wait for my card in the mail. I paid on 3-10-25 and it is now 4-8-25 leaving me just 2 days to get this straightened out before I lose my $129. They will only text me, said they called but call didn't go through, my caller ID shows no calls. They told me to go on OMMA site and fill it out and pay another $100. I had no idea they were charging me $129 just for the doctors fee. I could have seen another doctor for $50. I am now between a rock and a hard place. I just want my $129 back so I can start this process all over AGAIN. Also they never sent me anything from the doctor until today. So I was not able to even do the paperwork myself without that information. Please just give me a refund so I can get my medicine because I cannot afford to pay out of pocket again.

8 April 2025
Unprompted review
Rated 1 out of 5 stars

DON'T waste your money on HEALLY

I had my appointment on time, no problem.
They took my money, no problem,
Got my receipt and certificate.
Now, I'm still trying to get my card. Big problem. No one will answer my email or phone calls. Still can't get my card.
And they used to be very professional courteous. What happened?????

7 March 2025
Unprompted review
Rated 1 out of 5 stars

Unhappy

I got my card renewed through them and got messed over . The doctor wrote 2024 on my paper and it's 2025. The state won't take the application so I tried to contact them and can't get a answer from three different numbers and left massages. They are cons. Now I have to take legal action against them. They took money out my account no license

28 January 2025
Unprompted review
Rated 5 out of 5 stars

TRT has been a game-changer

TRT has been a game-changer. Jiselle checked in on me throughout, which made me feel really supported. I’m building muscle faster than ever!

29 November 2024
Unprompted review
Rated 1 out of 5 stars

Waste of time and rude support person.

This took a long time to fill out all the information. Maybe something stating Heally doesn’t provide service to Colorado would be very helpful in people not wasting their time and effort and sharing very sensitive information.

2 November 2024
Unprompted review
Rated 1 out of 5 stars

Avoid using Heally

Avoid using Heally. I started using them but quickly realized it was negatively affecting my health. I have tried canceling but it has been impossible and I continue to get charged.

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Glad I found Heally! Easily scheduled an appointment for the following day. Doctor was super nice and helpful with all my questions. Great overall experience.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Problem fixed

There was a problem at first with actually receiving the certification, but the problem is fixed after a week. Thank you!!!

3 September 2024
Unprompted review
Rated 1 out of 5 stars

I renewed my card August 3

I renewed my card August 3, 2024 still haven’t received anything except the stupid paper. That means crap Have I tried to get a hold of people. Absolutely did I call the doctor absolutely, did I get any answers? No, did anybody call me? No did anybody email me? No, all of this is a bunch of bullying. This company sucks. I will never use them again. I’ve actually even went to my bank and I’m disputing my transaction because they did not fulfill, my medical documents whatsoever this company is a rip off sucks bullsht people they’re just taking your money for nothing. You could go to another company right from the front door and it’s cheaper. This experience with this company for the last eight years have been great and now they suck they will never get my business again and I’m done with this company. I hope people never use this company again one love my butt

30 August 2024
Unprompted review
Rated 1 out of 5 stars

Garbage service

Garbage service. Money is charged in FULL before appointment us even scheduled. Folks, this is not a buisness standard. They are not "checking to see your funds are available." Its a credit card. At most you get that $1 charge that happenes and gets reversed. Which actually happened...then FULL charge. So they lied. Two seperate numbers that dont say heally or indicaMD which was the site I signed up on
Had good reviews but now I am suspecting that thise were bots. Worst thing is that I cannot stop a "pending transaction." Something is really off anout all of this. AVOID

10 March 2024
Unprompted review
Rated 1 out of 5 stars

This company is just absolutely awful

This company is just absolutely awful. They will harass you for information that you’ve already submitted, which begs to question where did the originals go? I’m currently having to file charges with my bank in an attempt to get my money back. They allowed my license to expire despite filing two weeks before the expiration date. I tried to get a hold of them all day today and got nothing until I informed them I’m filing fraud charges against my bank with them. I then get a phone call saying it’s the doctors fault I have to wait at least 24 hours for information back from him. You cannot call these people, and the chat feature is a joke. Do not do this to yourself! I now have no way to get my medical marijuana since I was having to have it delivered. I’m just hoping I get my $300 back.

7 February 2024
Unprompted review
Rated 1 out of 5 stars

Waited for two hours for the scheduled…

Waited for two hours for the scheduled call from Dr. Chen. Used the chat feature to reach out several times, which resulted in a bot advising me that the doctor had been delayed by a previous appointment. Asked for a call from a human, which resulted in being told that my feedback would be forwarded to the appropriate supervisor. When I asked for a name I was told Sarae would call me. No one ever called.

17 January 2024
Unprompted review

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