While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Unusable website. Thousands of query results are returned since filters are not applied. There are two filters to check availability of products. Should be enough. And no. 80% to 90% of the results a... See more

Rated 5 out of 5 stars

Very quick and safe delivery. Price of this Playmobil CITROËN 2CV 6 Spécial was the lowest I could find on the Internet, at the moment of my order. Very nice product I recommend to collectors and m... See more

Rated 5 out of 5 stars

First time order, a bit hesitant. Communication was excellent, delivery time would have been very good (except for using UPS - they never deliver on time, they say they will deliver and then at lite... See more

Rated 5 out of 5 stars

After some trouble placing my order through the Internet, but getting help with that from the service desk, my order was delivered extremely fast (from Germany to France). So, I'm very pleased with th... See more

Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

954 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have emailed them 4 times now about…

I have emailed them 4 times now about my order and have not received a responce. I just want to know when my order will be delivered since it was ordered and paid for on November 30,2020. It is a Christmas gift for my daughter. I'm writing the review in hopes they will respond to me.

22 December 2020
Unprompted review
Getgoods logo

Reply from Getgoods

Dear Customer,
we are sorry, due to the high volume of orders, there is a longer processing time for cases. Your case will be solved promptly, if this is not the case you are welcome to contact our customerivce.
Thank you very much!

Rated 1 out of 5 stars

Would have put 0 stars but don't have that option.…

Would have put 0 stars but don't have that choice.
Ordered an item a month ago for a Christmas present. I knew at the time the item would not be available for delivery until 2nd December. I was ok with that. I emailed the company a couple of weeks ago, just to make sure the item would be sent out on the 2nd December. That was confirmed.
2nd December came so I emailed getgoods again to make sure the item was going to be sent out. I receive a reply saying that the item would not not be available until June 2021. I requested a refund. I received an email saying that I had been refunded. I checked but it was a lower amount than I paid. I emailed getgoods about the issue and basically because I paid in UK pounds and it is converted to Euros. When they sent the refund back, the pound had dropped in value so I am now out of pocket with no item. Getgoods have said that isn't their problem.
I will never use this site again. Maybe the worst service I have ever had.

3 December 2020
Unprompted review
Rated 1 out of 5 stars

I need only two different capacitors

I need only two different capacitors, but I've to buy 3 for one model and 5 for another.
When I wanted to add one product just 1 hour after my order, I was told that it is impossible ! However, the order was registred at Friday afternoon, and the package would not be sent until after 18H00 on Saturday.
They had more than 24 hours, but ther did not want to redo the package .

2 December 2020
Unprompted review
Rated 1 out of 5 stars

Tried three times to order

Tried three times to order, each time the price changed and then appeared to fail to complete transaction. Finally saying item wasn’t available. Either badly designed or I was barring some cookies, as I only allow functional cookies and stop marketing ones. I was using PayPal checkout rather than signing in, so possible that the site got confused about cart being full or empty? Although price changing every time means I won’t try this site again. The item initially advertised on google at £29.95, rising to about £37.

20 October 2020
Unprompted review
Getgoods logo

Reply from Getgoods

Dear Customer,

we are sorry. We will try to solve the Probleme.

Bw, getgoos.com team

Rated 5 out of 5 stars

Excellent service, Superb Company

Excellent service. Great price and splendid communications. Even included a power adapter Euro to UK adapter. Unexpected and greatly appreciated. Superb company to deal with. Many, many thanks, AB

24 September 2020
Unprompted review
Rated 5 out of 5 stars

Thanks Getgoods.com 5 star service 👍

Recently ordered a specialist light by Phillips, it was delivered by UPS quickly considering it was coming from Germany and for a very reasonable price for the product and delivery cost. In fact they charged less for delivery (£3.95) than all the online sellers based in the UK that I came across. It was my first time using this company based in Germany and I found the whole experience from ordering to my item being delivered easy and efficient despite also being the cheapest. I'll definitely be using Getgoods again in the future, thanks guys 👍👍

12 August 2020
Unprompted review
Rated 5 out of 5 stars

Very quick delivery

Very quick delivery , within one day from germany to the netherlands.And that for free! Quality from the blaupunkt speakers are excelent! Fit good in a 1982 audi coupe gt ,and look simular to the originals from then, but with the technics from today...Next time again.I can recommend you this site.Promissed is promissed.

25 July 2020
Unprompted review
Rated 1 out of 5 stars

Lot's of issues

Ordered 10 items, received 1 (without street name on postal address). Then getgoods claimed to send the 9 others to the correct address, but I never received it. Then they cancelled my order, and double the price of the items. Getgoods refused to send me my order and refunded me.

1 July 2020
Unprompted review
Rated 4 out of 5 stars

As this is basically Voelkner.de (which…

As this is basically Voelkner.de (which sadly does no longer ship outside of Germany), this is a great shop which top notch products. But one (perhaps two) stars off because of the HORRENDOUSLY slow website. It has been this way for ages, and its keeping me from "getting" more goods. The people running this webshop are pretty clueless about the effects of a slow shopping experience. Google for "amazon website latency loss" and see how slowness compares to loss of sales. Sad but true. Get your act together!

29 May 2020
Unprompted review
Rated 5 out of 5 stars

GetGoods.com PerfectPro soloworker Dab +…

Bought a PerfectPro soloworker Dab + Bluetooth radio...from Getgoods.com what a service....Ups delivery 🚛 big brown van with a man dressed like a security guard 😆 , very smart (bang on time..and very polite ) the prices are amazing and quality of goods 💯✔✅A➕... is outstanding...😎👌 Thanks very much Getgoods delighted , great Work ..🙏

6 May 2020
Unprompted review
Rated 5 out of 5 stars

Top Class transaction - Beginning to end.

Excellent customer relations (Which I required.)
Excellent price for the purchased item with free delivery to the UK by a top USA parcel delivery company with the driver dressed in a smart brown uniform within forty eight hours of ordering.

So, overall, a company that gets the thumbs up from me.

Tony, UK.

13 February 2019
Unprompted review
Show reviews in all languages. (954 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look