Issue resolved.
I had a minor issue, which was quickly and perfectly resolved by Anne. She is totally professional and a pleasure to deal with.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a minor issue, which was quickly and perfectly resolved by Anne. She is totally professional and a pleasure to deal with.
It was a good experience and Emily was a good customer support, thank you. 😊
The staffs are fast in customers concern that's why I am satisfied.
Good day sir/Mam
This is all about the Galagoods that I never been taken any goods yet.
They got my money in my acct.
So I thankful now of Mr.Emirald that he will check it / Canlled what they do to me.
Kind rgds...to all..
Beware of a scam falsely using Virgin’s name to promote discounted Marshall speakers. I fell for it,
I was charged for an unauthorized $12.98/month subscription.
This has nothing to do with Virgin, but the scammers are using their name to gain trust. I’ve contacted the company involved, but they refused to refund me, citing terms I never agreed to.
Don’t fall for this! Report any suspicious ads or emails claiming to be from Virgin offering discounts. Virgin should take action to protect their brand and customers from such fraudulent schemes.

Reply from Getgalagoods
I get a prompt reaction to my request and proper feedback and solution to my issue.
Total Scam – Avoid at All Costs
I was tricked into signing up for a $12.98/month subscription while trying to buy a product. I never agreed to any membership, and the company refuses to refund me, hiding behind unclear terms. This is a classic scam using deceptive tactics—stay away and report them if you’ve been charged!

Reply from Getgalagoods
Beware – This is a Scam!
I recently fell victim to a fraudulent offer claiming to sell Marshall speakers at a discount. After making what I thought was a legitimate purchase, I discovered I was signed up for an unauthorized subscription costing $12.98 per month. At no point did I consent to this subscription, nor was it made clear that I was paying for anything other than the product I wanted to buy.
When I reached out to the company, they refused to refund me, citing vague “terms and conditions” that I never agreed to. Their customer service was unhelpful and dismissive, offering no real solution other than a delayed cancellation of the subscription I never wanted in the first place.
This company uses misleading tactics to trick people into signing up for memberships and hides behind fine print to avoid issuing refunds. Save yourself the headache and steer clear of this scam. I’ll be reporting this incident to my bank and consumer protection agencies to warn others about their shady practices.
Great service !!Mary contacted me and addressed the issue
Thank you again
Lauren Schmidt
Great! Good service 😊
Glad to have had Jeremy the Escalation Supervisor reach out to me. He proposed a solution to reach an agreement. Good to have him.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.