FurLife™ Reviews 3,948

I want to thank Patrick for taking care of my order in a timely manner. This is my third time ordering your product.
Again thank you I'm on a fixed income and this would have been a hardship for me to pay the amount of my mistake.
Linda

Gibson and Matt at furlife support were super helpful. I was confused about ordering two different cat collars in different colors and if I would still get the discount for ordering two. They responded fast and were professional. They also assisted me with locating my order and tracking it after I placed it because
I had not received a confirmation email. Great service. I am excited for my order and see how effective file is, I’ve already found 6 ticks on my dog this spring.

I was skeptical at first but I bought one for both of my dogs. My one doxie tends to attract ticks way more than my other one and I've been finding them all over her. I recently found one on her neck, right where the tag sits completely dead. Its legs were breaking off when I tried to remove it. I will absolutely be back to grab more. Amazing product!

Patrick was very helpful making a last minute update to my freshly placed order. His response was timely and very professional. Customer service is 10/10.

I made a mistake ordering and found out it was okay. Mat informed me that the cat flea/tick tag would be okay on our dogs as it’s pretty much the same ingredients and same time span. I was thankful I didn’t have to fuss with doing a return and waiting for new tags. Shows that customer service does exist these days. I was very appreciative and thankful.

I had issues with my Fur Life products. I contacted Fur Life and with in 24 hrs, we were able to come to a mutual solution with the help of Glisson and Julia. I hope to be a customer for years to come. I like the concept of no chemicals when it comes to my boy'z health!

Julia was so helpful and responded to my question so quickly. She was helpful with the problem I had and sent me a replacement ASAP. This is why I trust the FurLife products so much. Julia thank you for all your help!!

Julia was very prompt and polite about issuing me a refund, which I appreciated.

I wanted to purchase more tick protection for my dogs. After reading the reviews for FurLife I knew this product was for me.
Once I placed the order something went wrong with my mailing address. I left an email and I sent a text.
Glisson took care of the issue and confirmed that my order was all taken care of.
I loved the customer service!

I had bought one fur life last year for my cat not one flea or tick. This year two for the dogs. Their was an error once I got to the right place it was taken care of 100% I'll be back next year.

FurLife has amazing products that really do help the dogs in a natural way instead of with chemicals and medications. Their customer service is spot on! I emailed them and Mat got back with me within an hour or so and took care of the problem. Very cordial and extremely helpful. I highly recommend them and their products! The allergy relief powder is truly helping my dogs allergies. Thanks FurLife... and Mat!

Glisson was very polite and helpful.
I really appreciated his help.

Furlife's customer service is wonderful. They answer any questions almost instantly. When we received a broken pendant upon opening. They almost instantly took care of it and a new one is on the no charge. Will definitely use them again.

I would like to thank Glisson for being incredibly supportive and sincere of the loss of our golden retriever Abbey, along with a refund. We will donate it to a shelter.
Sincerely,
The Ford family

Glisson and Ramon were beyond helpful, quick, and efficient. I had an issue with an order that I recieved, took a photo and sent it to support, and Ramon responded to me immediately noting how my order is going to be fixed. Much appreciated!

Customer Service Rep Mat provided great service via support - I made an error on my order and it was corrected before my order it was shipped out. Thank you so much for help! It is greatly appreciate!

Mat answered all my questions and also explained everything very well for me. He got back to me in a very timely manner as well. Thanks for all the help!

I put my order in, but forgot to put in the discount code that I received for signing up my email address. I contacted furlife and the customer service representative named Mat was kind enough to go back in and credit me that discounted amount. I don’t think I’ve ever had such great customer service like that and so efficient. Thank you, Mat for helping.

When the post office failed to deliver my furlife dog and cat flee products to the correct address, Mat from furlife quickly resolved the situation with a replacement order. This was very appreciated since my children are allergic to insect bites and my dogs and cat have become very itchy this spring thanks for making my day Mat!

I contacted Furlife because my dogs got fleas after using the pendants for a couple weeks. This was not the case last year. Once support reached out I took a closer look and the “oil holder button in the pendant” was intact but empty. Glisson and Ramon Assisted and will be sending replacements right away! Thank you 😊