Flex Reviews 3,474

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and convenience of the payment process, which allows them to split rent payments and manage their budget more effectively. Many appreciate how this service reduces financial stress and helps them avoid late fees, making it easier to pay other essential bills on time. The app is consistently described as user-friendly and helpful for budgeting. However, some customers expressed dissatisfaction with the pricing structure, specifically mentioning unexpected or multiple charges for membership and surcharges. A few people also felt that the payment scheduling could be improved, with some experiencing issues with payment timing or difficulty reaching customer support for assistance with these concerns.

What people talk about most

Payment

Users describe positive interactions with payment, particularly appreciating the flexibility to split rent... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the app's ease of... See more

Service

Reviewers highlight positive aspects of service, appreciating the convenience and assistance it provides.... See more

Price

Clients share ambiguous opinions on price. Many reviewers find the fees reasonable and appreciate how the... See more

Application

Consumers find the app to be positive, highlighting its ease of use and ability to help manage finances and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Flex makes it so much easier to deal with life's unexpected, without having to be late paying your everyday living expenses. A very easy and dependable process. Not having to pay rent in one huge ch... See more

Company replied

Rated 5 out of 5 stars

Flex helped me when I couldn’t figure out how to pay my rent without over-drafting my bank account. Really grateful to have this is an option! Works perfectly for people trying to keep a consistent, p... See more

Company replied

Rated 5 out of 5 stars

it helps me to fulfill other bills and leaves a little extra money when you need it and leaves with no worries about your rent being paid in full in time but only thing is knowing how to due somethin... See more

Company replied

Rated 5 out of 5 stars

Since signing on with Flex, my rent has been paid in a timely arrangement. Rent is the largest item listed. Other Budget items are now seemingly aligned in order, and withdrawn on time. Flex is a... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Loan Agency

Written by the company

Split your rent. Pay on your schedule. Helping 2M+ renters pay rent since 2019. Flex is an app that’s changing the way the world pays and collects rent. We help renters and properties take the stress out of the first of the month. We pay rent when it’s due and let renters pay us back in smaller payments that fit their budget. With Flex, you can breathe easier and take control of your finances.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Living on a fixed income

Living on a fixed income, with rent coming in late and late fees, makes it harder to pay. With flex, no late fees, rent on time, and flexible scheduling to have funds withdrawn. Feels good to be stress-free, with rent issues, I am grateful to Flex for all they do. Flex App easy to use, love the service, they have you in mind, the fee is good also.

21 April 2026
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Reply from Flex

Our support team will love hearing this. Thanks for the kind words!

Rated 5 out of 5 stars

I just really love flex

I just really love flex. I wouldn't know what to do without them.

22 April 2026
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Reply from Flex

Huge thanks for the thoughtful review—we’re grateful to have you with Flex 💜

Rated 5 out of 5 stars

I am so thankful for Flex

I am so thankful for Flex. Thought I would get stuck with late fees for rent not being on time. But Flex came through with helping break up my payments. Thank you.

21 April 2026
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Reply from Flex

Feedback like this keeps us motivated—thanks for being part of the Flex community.

Rated 5 out of 5 stars

Peace of mind

We have had an amazing online user friendly experience with Flex. It s a life saver

21 April 2026
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Reply from Flex

Love hearing this! Helping simplify rent is exactly why we built Flex.

Rated 5 out of 5 stars

My rent is paid in time and it is…

My rent is paid in time and it is boosting my credit score. Before my rentals did not report my rent being paid on time, but now I am satisfied. Excellent company especially for those times you need a little extra cash.

21 April 2026
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Reply from Flex

Huge thanks for the thoughtful review—we’re grateful to have you with Flex 💜

Rated 5 out of 5 stars

Loving flex

It's such a low fee for the help flex gives. In these times of struggle for many It's great to have a professional, reliable back up plan. I love flex.

22 April 2026
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Reply from Flex

We love building features that make things easier - thanks for being with Flex!

Rated 5 out of 5 stars

Getting A Break On Not Having To Pay…

Getting A Break On Not Having To Pay All My Rent At One Time It's A Blessing To Have Flex Payment 🙏

22 April 2026
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Reply from Flex

Our support team will love hearing this. Thanks for the kind words, Janice! 💜

Rated 5 out of 5 stars

I love flex!

I love flex!! Love not having to stress over rent being on time it’s definitely worth it! I recommend it to everyone!the fee surprised me at first but is well worth the great service!

22 April 2026
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Reply from Flex

Feedback like this keeps us motivated—thanks for being part of the Flex community, Kathleen.

Rated 5 out of 5 stars

it helps me to fulfill other bills and…

it helps me to fulfill other bills and leaves a little extra money when you need it and leaves with no worries about your rent being paid in full in time but only thing is knowing how to due something when rent increase ? in june

22 April 2026
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Reply from Flex

We’re here to help, David! Send us an email at help@getflex.com with the subject line “ATTN: Flex Customer Care,” and we’ll take a closer look.

Rated 4 out of 5 stars

I think it’s good because they give you I know there are more than one people is happy with this program cause I hope you have a little less struggle in between views groceries and needs for kids scho

I think it’s good because they give you a chance to pay bills in between rent and let you have a little bit of less stress about pain lay feet on rent and you can buy some groceries or other expensive you have

22 April 2026
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Reply from Flex

Feedback like this keeps us motivated. Thanks for being part of the Flex community, Griselda!💜

Rated 5 out of 5 stars

I like how you're able to change date…

I like how you're able to change date for payment Flex has helped me out alot I don't have to stress about my bills

22 April 2026
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Reply from Flex

We love building features that make things easier - thanks for being with Flex!

Rated 5 out of 5 stars

I’m so glad I decided to take advantage…

I’m so glad I decided to take advantage of the Flex option for paying rent. The fees are reasonable and being able to split the payment is way easier to manage.

22 April 2026
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Reply from Flex

Making rent easier is our favorite thing, glad it’s helping!

Rated 3 out of 5 stars

Would have been a 5 Star but they are…

Would have been a 5 Star but they are no longer accepting Discover card as a form of payment. So if you have capital one checking, you may not be able to use flex.

22 April 2026
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Reply from Flex

Thanks for your honest review! We’re always working to improve and your feedback is incredibly helpful in guiding our efforts. We appreciate you giving us the chance to do better.

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