get eSIM travel Reviews 

1,964
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 203 reviews, reviewers had a great experience with this company. Customers praise the intuitive and easy process for purchasing, setting up, and activating the eSIM. The service is often reliable, providing good coverage and working flawlessly across many international destinations. Reviewers also appreciate the competitive and fair pricing, offering good value compared to other providers. Conversely, a small portion of people felt the eSIM product sometimes did not work, resulting in no service or poor connection, which led to wasted purchases. Some also found activation problematic, especially on specific devices or when installed too early, and a few desired more detailed data usage statistics in the app.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of activation,... See more

Service

Reviewers mention ambiguous feedback about service, with many customers reporting reliable connections, good... See more

Product

Customers had ambiguous experiences with the product, with many reviewers finding the eSIM to be cheap, easy... See more

Price

Reviewers highlight positive aspects of price, with many finding the prices to be the best or very... See more

Application

Clients share ambiguous opinions on the app, with many praising its user-friendliness, ease of activation,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A very good experience using data in Moroco. The only part that should be improved is the activation. Should be more intuitive or with more instrucción.

Company replied

Rated 4 out of 5 stars

It worked relatively well in Angola... sometimes we lost network. The only downside was the eSIM we bought for an iPhone 16 Pro that never worked.

Company replied

Rated 4 out of 5 stars

Buying the package, installing and activation was seamlessly. I have a problem with the statistics, that I cannot see when and for what my GBs where used

Company replied

Rated 3 out of 5 stars

Quick and intuitive installation on Android and on iOS it's a bit more complex and without much help or guide lines. We were in Sri Lanka and often lost network (mobile data) due to what I believe wa... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Say goodbye to those massive roaming fees and embrace stress-free exploration. With get eSIM, enjoy uninterrupted connectivity wherever your adventures take you! We offer products for over 70 countries and continue to expand our offerings to provide even more coverage worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

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3.8

All reviews

(1,964)

290 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service in Toronto

Excellent service in Toronto, blue mountain village, and Niagara Falls! No problem with the eSIM at all! Recommended

2 August 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you so much for your kind review! 😊
It means a lot to know you’d recommend us, we truly appreciate your support! Safe travels and we hope to see you again on your next adventure! 🌍✈️

Rated 5 out of 5 stars

Very cool for me

Very cool for me

28 July 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you! 😊 We're happy to hear it worked out very cool for you. Safe travels and happy exploring! ✈️

Rated 5 out of 5 stars

Good esim

Good esim , but need to have same promotion for how is using often.

4 August 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you for your feedback! 😊 We're glad you’re enjoying the eSIM. We really appreciate your suggestion rewarding our frequent users is definitely something we’re always looking to improve. Wishing you safe travels and amazing adventures! ✈️

Rated 5 out of 5 stars

Vera very good

25 July 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you so much! 😊 We're really happy to hear you had a very, very good experience. Safe travels and amazing adventures! ✈️

Rated 5 out of 5 stars

Easy

This was extremely easy

22 July 2025
get eSIM travel logo

Reply from get eSIM travel

We're happy to hear that your experience was so easy! Thank you for your positive feedback. It means a lot to us. Safe travels and happy exploring's! ✈️🌍

Rated 5 out of 5 stars

I had an issue loading and activating…

I had an issue loading and activating the eSIM. The customer service helped me correct the issue promptly

20 July 2025
get eSIM travel logo

Reply from get eSIM travel

We're happy to hear that our customer service team was able to promptly resolve the eSIM loading and activation issue you experienced. We appreciate your feedback! Safe travels and happy exploring's! 🌍

Rated 5 out of 5 stars

Trust

Had the best experience and is reliable

31 May 2025
get eSIM travel logo

Reply from get eSIM travel

We're happy to hear that your experience was the best and that we are reliable. Thank you for your positive feedback. We appreciate it. Happy exploring's! ✈️

Rated 5 out of 5 stars

Good connection

Good connection

20 July 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you for your feedback! We're glad to hear the connection worked well for you. If you ever need anything else, we're here to help! Safe travels and happy exploring's! ✈️

Rated 5 out of 5 stars

30 GB Brazil

As soon I rembered to reboot my phone after the esim installation and to enable the roaming everything worked well...

15 July 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you so much for sharing your experience with us! 😊 We're glad to hear that everything worked well after rebooting your phone and enabling roaming. Sometimes, these little steps make all the difference! If you ever need further assistance or have any questions in the future, feel free to reach out. We're always here to help! Safe travels and happy exploring's! ✈️

Rated 5 out of 5 stars

Great tool super easy to use

It was my first time using eSim and it was the best and easier experience i could ask for. Not only recommended but i'll used next time i need it.

14 July 2025
get eSIM travel logo

Reply from get eSIM travel

We're happy to hear that your first experience with get eSIM was easy and positive! We appreciate your recommendation and are glad you'll consider us for your future needs. Thanks for your feedback. Safe travels and happy exploring's! ✈️

Rated 1 out of 5 stars

Didi t work i loose my money

Your Service Didnt work

7 July 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you for sharing your experience with us, and we’re sorry for the issues you've faced. We’ve already sent you an email to address your concerns and work on a solution. Please check your inbox, and don’t hesitate to reach out if you need further assistance. We truly appreciate your feedback! 🌍

Rated 5 out of 5 stars

As a first time esim user i found that…

As a first time esim user i found that getsim esim services are very fast and very reliable to use. Thank you

9 July 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you so much for your kind words! 😊 We're thrilled to hear that your first eSIM experience with us was fast and reliable. It's great to know we could make it smooth for you. Safe travels and happy exploring! ✈️

Rated 3 out of 5 stars

It's not working and I get no help

It's not working and I get no help. Phone supports esim and esim always shown as not activated. No support and no advise. Losing 30$.
They have refunded me the costs - but first after trustpilot-review.

8 July 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you for sharing your experience with us, and we’re sorry for the issues you've faced. We’ve already sent you an email to address your concerns and work on a solution. Please check your inbox, and don’t hesitate to reach out if you need further assistance. We truly appreciate your feedback! 🌍

Rated 5 out of 5 stars

perfect and exelent!

perfect and exelent!

16 July 2025
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Reply from get eSIM travel

Thank you so much! 😊 We're thrilled to hear everything was perfect and excellent. Safe travels and happy exploring! ✈️

Rated 5 out of 5 stars

Convenient!

15 July 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you! 😊 We're glad you found it convenient. Safe travels and happy exploring! ✈️

Rated 5 out of 5 stars
get eSIM travel logo

Reply from get eSIM travel

Thank you so much for your feedback! 😊 We're really happy to hear everything was great. Safe travels and happy exploring! ✈️

Rated 1 out of 5 stars

I could not use my Esim.

I could not use my Esim.
Tried to comunícate with customer Services and it was impossible.
I asked for a refund many times without any success.

10 July 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you for sharing your experience with us, and we’re sorry for the issues you've faced. We’ve already sent you an email to address your concerns and work on a solution. Please check your inbox, and don’t hesitate to reach out if you need further assistance. We truly appreciate your feedback! 🌍

Rated 5 out of 5 stars

All is good. Thanks

Everything is fine, but for some reason I can’t pay with Apple Pay. I have to enter my card details manually.

7 July 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you for your feedback! 😊 We're glad to hear everything else is working well. We're sorry about the inconvenience with Apple Pay, we're looking into it to improve the experience. Thanks for pointing it out, and we hope to have it running smoothly for you soon! Safe travels and happy exploring! ✈️

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