Getcustomneonsigns Reviews 

186
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

At first I was a little worried bc I couldn’t find a phone number to communicate with the company, but every email question I sent (and I sent A LOT of them) was answered super quickly (less than 24 h... See more

Rated 5 out of 5 stars

While we've always wanted an authentic glass-blown neon sign, we were happy to have found this producer making LED-substitute "neon-like" signs at a much more affordable price point. We were impressed... See more

Rated 5 out of 5 stars

Whoever is in charge of communication did a fantastic job and kept me updated every step of the way without having to inquire. They were very detail oriented and extremely prompt in getting the order... See more

Rated 5 out of 5 stars

Ordering from Thai incredible company literally saved my life! As a designer I need things done fast! Get custom signs did just that! From the personalized texts to make sure I got exactly what I want... See more

Company details

  1. Neon Sign Shop

Written by the company

Getcustomneonsigns.com is your trusted factory-direct website, dedicated to providing high-quality, competitively priced LED neon signs. Renowned for our efficient production and delivery speed, we can deliver products to you in as fast as 3-5 days. We understand the need for speedy delivery, and thus, we maintain high efficiency. Not only that, but we also offer reliable quality assurance and comprehensive after-sales service. Our products undergo strict quality control to ensure perfection upon arrival. We provide a two-year warranty and a professional after-sales team ready to support and assist you, ensuring worry-free purchasing. If you have any questions, please don't hesitate to contact support@getcustomneonsigns.com. Our goal aligns with yours - to provide you with the best value for Light-up neon signs to illuminate your space. We understand that customer choice and trust are the foundation of a lasting business, and customer satisfaction is our top priority. Therefore, your choice means our commitment to trust. Choosing us means choosing reliability and quality. We look forward to working with you to provide you with the highest quality LED neon sign products and services!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

186 reviews

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No recent history of asking for reviews

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4.7

All reviews

(186)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So cool and unique! 2nd sign and they've earned my trust.

The custom sign I ordered looks so awesome! I completed a custom sign request describing what I wanted, including one of the fonts already offered, size of the sign (after using their online tool to estimate how big the text would be), color, and the description of an image I wanted them to draw up and how to arrange it with the text. They emailed me a great first draft in less than 24 hours, then I asked for a modification which they did within a few hours, then I approved it and said go. They sent a confirmation and I received the sign one week later. I had to pay the expedited shipping charge because I needed it in less than two weeks and didn't want to risk it. It was well packed with everything to make it work. I did have to pay for it before I could submit my design request which could make you nervous, but this is my second sign I've had them make and they have earned my trust. They also added a very reasonable additional cost for the graphic portion because I only paid for the text part to get the order submitted. Note that they appear to work in late afternoon and evenings (based on my local pacific time), so that's when you will most likely get emails from them. Give them a try. Their signs are so unique and cool! You will love it!

9 June 2023
Unprompted review
Rated 5 out of 5 stars

This was the BEST experience on in all…

This was the BEST experience on in all aspects. EXCELLENT customer support & communication! A FANTASTIC beautiful product and VERY timely! I love it!! I'll be back!! Thank you all so much!! ~AnnaRockstar

29 April 2023
Unprompted review
Rated 3 out of 5 stars

100% plastic

No where does it say the sign is 100% plastic and LED. Yes, it is bright enough, but the plastic backing bleeds and glows with the all plastic cheap fixture. Not as represented.

23 May 2023
Unprompted review
Rated 5 out of 5 stars

Laura and the team at Get Custom Neon…

Laura and the team at Get Custom Neon Signs were amazingly helpful from the day we inquired and even a year later, with any questions or issues than came up. The sign itself has become a great photo opportunity for people walking along Bostons Freedom Trail, and we have been tagged in hundreds of social media posts because of it. We are planning to buy an additional sign now and wouldn’t dream of using another company.

24 July 2022
Unprompted review
Rated 5 out of 5 stars

Fast Response

Custom Neon Signs got back to me quickly when I submitted my information and what I wanted. They were able to get me a sign for a reasonable price and worked with the design I needed.

18 April 2023
Unprompted review
Rated 5 out of 5 stars

This has become my Go To Gift Idea for…

This has become my Go To Gift Idea for all of my clients. I just send them any logo, they quote, I say go for it, and boom PERFECTION!!!! Wine? Food Basket? C'mon man, get your clients something they will remember you for getting them forever!!!

19 April 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Sign!!!!

The sign that I ordered far exceeded my expectations. Quick design and delivery. I would recommend this company to anyone looking for a custom sign.

30 March 2023
Unprompted review
Rated 4 out of 5 stars

As Advertised

Quality is 7/10. Hoping it lasts me for a long time.
The sign turned out great and looks just like the logo I sent in. Very bright.
Quick turn around time for a custom product!

24 March 2023
Unprompted review

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