getcurex.com Reviews 43

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers had a great experience with this company. Many customers found the staff and representatives to be pleasant and easy to communicate with, highlighting their helpfulness and caring approach. The customer service is frequently praised for being great, responsive, and providing excellent care, with some noting the smooth process from registration to receiving medication. Many users report that the products, particularly the allergy drops, have been a total game-changer, significantly improving their allergy symptoms and overall quality of life. However, some people were dissatisfied with the product's effectiveness, stating that the allergy drops did not work for them and questioning the value for money. A few other people also felt that the company's cancellation policy was misleading and that they encountered significant issues with customer service regarding product changes and accountability.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing significant improvement in their... See more

Staff

Consumers find staff to be positive, with many reviewers describing the team as pleasant, easy to talk with,... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as awesome, wonderful,... See more

Service

People report positive experiences with service, with many expressing happiness and satisfaction with the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I don't know if this Curex allergy treatment is working for me. I have only just started using the drops for dustmites for almost one month now. The staffs and the representatives were pleasant and ea... See more

Company replied

Rated 5 out of 5 stars

Total game changer. Great customer service from the moment I signed up. Someone personally explained how it all works and what my options are and helped me select a plan. Their concierge service for s... See more

Rated 5 out of 5 stars

Exeperience is crazy, I am finally able to be around the cats after half a year of the treatment. Customer service is great, they always let me know when is the next dosage of the drops, connect with... See more

Company replied

Rated 5 out of 5 stars

Very smooth process, good customer care and turn around and great value for money from registration, to allergy test to meds in hand was a week. very impressive and looking forward to seeing what th... See more


Company details

  1. Pharmacy
  2. Drug Store
  3. Online Pharmacy
  4. Pharmaceutical Company

Written by the company

The #1 online allergy and asthma clinic in the world. Now also helping with weight loss management.


Contact info

3.9

Great

TrustScore 4 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

Excellent experience! What I like most is that actual allergists are behind this company. Some competitors have general doctors or those with little to no experience. Curex is great, and my 12 year old son loves it. It's so much easier than shots!

24 June 2024
Unprompted review
Rated 1 out of 5 stars

Worsening symptoms and poor customer service

I signed up for Curex about a year ago. The initial charge around $480 dollars and the costs for the provider visit. I’ve followed my treatment for the year and my allergies worsened instead of improving.

The annual charge this year was $590. I cancelled the service and then received a bill in June for the treatment I received in May for 177.

Beyond worsening symptoms, their customer service is frustrating. They do not have a phone number. You can only reach them by text or email. I asked to see my previous quarterly charges and they cannot tell me the dates for these charges they just repeat that I owe 177.

Additionally, I needed to cancel a provider appointment in April. When I did this the next available appointment was in July.

I would not recommend them.

3 June 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look