Getcleanpeople Reviews 72

*SCAM* Ordered £80 worth of products and never received them, sent several emails and only responded once asking if address was correct it's a month later now and no products and no refund.

Doesn’t clean cloths

SCAM!!!! I ordered an order that has never been delivered. They send you a link to UPS website that suddenly changes overnight that the order was delivered yesterday. Also, mind you it is two weeks of waiting and checking the tracking every day. I requested a refund and never got it. IT IS A SCAM!!!

DO NOT BUY. They are a scam. I have received products 4x I did not order nor want. I am not on any subscription service. Many attempts to reach company were ignored no resolve. I have placed a complaint with BBB today.
Mail Fraud is sending products on autoship not authorized by customer

Placed an order for laundry sheets and dryer sheets, plus a free bonus pack. I only received the free bonus pack and not what I paid for. I've reached out to the company through email and Instagram and have not received a response. I will be calling my credit card company.

I have contacted customer service TWICE about my order. Sent photos of damage from shipment. Poor packaging and cheap boxes. I have damaged dryer sheet boxes which will lose its freshness and I am not happy they will not respond to emails. Interestingly, they have a 4.96 rating but you have no way to leave a review on their website unless they send you a link. It's obviously skewed. Won't buy from them again.

Poor customer service. I want to return product but ignored. Very strong chemical smell. Chemical ingredients not clean.

The tear offs do NOT completely dissolve. They leave a gooy streak along the side of the barrel.
The discs also do not cometely dissolve .. half the disc is broken up and left in the bin.
Had to re-wash every time. Super disappointing.

I was excited to try Clean People and wish I hadn't bothered! I purchased the clean 'fragranced' detergent sheets which when using leave my clothes unclean, does not remove stains, and does not leave the clothes smelling fresh. In fact they come out smelling of weed. I have two babies and purchased to try a new eco and non toxic option but the product is completely ineffective. I've tried many cleaning and washing products and this is by far the most disappointing. DONT WASTE YOUR MONEY! After complaining to customer service and showing them proof of our clothes being washed and coming out with stains and food still on them, I was told that this is how their product is! And if I wanted better results I should purchase not one but three more products from Clean People in order to achieve clean results, and they also suggested I buy essential oils to make the clothes smell fresh. They even suggested I wash the clothes twice and double up on the amount of washer sheets, I told them this completely defeats the object of buying an eco product and they thanked me for giving them feedback. As I purchased from overseas by the time they had arrived and I used them I had missed the 30 day return window, which honestly is ridiculous. If you are considering using clean people take this as your sign not to... You would be better off leaving your washing out in the rain to be cleaned! They also block you from leaving bad reviews on their reviews page which explains why there are only good reviews. Absolute SCAM.

Disappointed! Order arrived in good time. Unfortunately the laundry sheets are very poor. My whites were not clean, in fact they looked as if they hadn't been washed at all. My dark wash was was left covered with white residue. Bit of an odd smell too.

I tried several times to leave a review on their website but they obviously only accept or make up 5 star reviews

Suspected scam. Tracking almost 2 weeks after order still showing in US. No response from site on Instagram.

Suspect this is an elaborate scam. They have my money, I have receipt, they refuse to acknowledge my order. They are changing their name too. We need a 'minus stars' option for scabs like these.