CHEEX Reviews 92

TrustScore 3.5 out of 5

3.7

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Rated 3 out of 5 stars

I didn’t have access to many contents, because of an issue with my purchase, but the Costumer Service was very active and amazingly comprehensive. I am very grateful to have had encountered this kin... See more

Rated 5 out of 5 stars

I requested a refund because I was charged of the yearly subscription right before the end of the 7 days trial, and they immediatly accepted, and refunded the full amount. They were very reactive, I a... See more

Company replied

Rated 5 out of 5 stars

Great customer service. I paid an annual subscription by mistake and was kindly refunded the whole amount. It’s a good site, and now I can testify to really kind customer service. Seems these guys ar... See more

Company replied

Rated 1 out of 5 stars

I tried Cheex during it 1 week and was under the impression I would be charged on a monthly basis for my future subscriptions. Nevertheless, I was charged an entire years worth of the subscription,... See more

Company replied

Company details

  1. Movie Streaming Service

Written by the company

CHEEX is a subscription-based streaming platform for sexual entertainment and education. In addition to the free magazine and podcast, our paid membership offers unlimited access to erotic films, sexy audio stories, and our Pleasure Academy, where members can find educational content. CHEEX believes that a fulfilling sexuality is essential to a happy life and aims to help everyone feel sexually liberated and empowered. That’s why we showcase intimacy in a natural, consensual, and pleasurable way.


Contact info

3.7

Average

TrustScore 3.5 out of 5

92 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

more than hot

This contentisn't just hot—it's engaging. It feels like a story I actually want to follow. Romeo on set knows what he does, love to see him features so often on the page :)

11 March 2025
Rated 5 out of 5 stars

I'm waiting for the next upload

The fact that I actually get excited for new uploads says everything. This is how adult content should be: real, passionate, and engaging. Taste of honey i can connect with, super intimate moments

7 March 2025
CHEEX logo

Reply from CHEEX

Thank you <3

Rated 1 out of 5 stars

Predatory trial

Companies usually don't want the customers to feel screwed over. They have a predatory one-year subscription trial which will lock you in once you miss the deadline to cancel on time (after a week). It is contractual and fair but NOT benevolent and shows bad will. It is so hypocritical for a company obsessed with pronouns and 'equity' to treat people this way.

8 February 2025
Unprompted review
CHEEX logo

Reply from CHEEX

Hello, We appreciate you taking the time to share your thoughts. We understand that subscription models can sometimes lead to frustration, especially when a renewal is unexpected. Our goal is never to make customers feel locked in, which is why we provide clear information about our trial terms during sign-up.

That said, we always strive for fairness and transparency. If you had any issues canceling or feel there was confusion about the process, our support team is more than happy to assist and find a resolution for you. Please feel free to reach out to us at hello@getcheex.com.

Our values of inclusivity and fairness extend to every part of our service, and we genuinely regret if this experience didn’t reflect that for you. We appreciate your feedback and are always looking for ways to improve.

Rated 1 out of 5 stars

sneaky

They sent me offers in my inbox for a free week or something like that. I didn’t read the fine print and so I didn’t get my free week because you have to order it by the year and not the month. Very underhanded and misleading.
My point is not what they offered, but how they offered it. Misleading

7 January 2025
Unprompted review
CHEEX logo

Reply from CHEEX

Hey Ann Marie, Thanks for the feedback! Our yearly subscription includes the option of a trial period in some promotional offers. You’ll always see the exact details at checkout before completing your payment.

If you’re on a trial and decide to cancel within the trial period, you won’t be charged. However, if you continue beyond the trial, your first billing period will begin automatically.

For those who prefer more flexibility, we also offer a monthly subscription, which is billed month-to-month. While it doesn’t include a trial, it allows you to explore the platform with no long-term commitment.

We hope this helps clarify things! If you have any more questions about our membership options, feel free to reach out to us at hello@getcheex.com.

Rated 5 out of 5 stars

Like the product 💕

Like the product - diversity is a thing and also the customer service was really likely to help me.

13 January 2025
Unprompted review
CHEEX logo

Reply from CHEEX

Thank you so much! Stay tuned for our upcoming releases—I’m sure you’re going to love them! :)

Rated 2 out of 5 stars

Subscription trap

Content is good, altough not as much as I would have wanted.

Unfortunately it is a subscription trap. They offer a lot of free membership and wont let you cancel if you accidentally sign up for a whole year.

1 October 2024
Unprompted review
CHEEX logo

Reply from CHEEX

Hi Tobias,

Thank you for your feedback. We're glad you like the content, but we understand your concerns about the subscription process.

If you’re having trouble canceling or need assistance with your free trial, please reach out to us on hello@getcheex.com, and we’ll do our best to help!

Rated 5 out of 5 stars

It's a great platform overall

It's a great platform overall, I can use in many different ways, however my mood is for the day. I like that I can watch when I feel like it, or I can just put some audios to play when I just want to lie down and let the imagination go!

23 August 2024
Unprompted review
Rated 1 out of 5 stars

Signed up for the free trial

Signed up for the free trial. After the billing process it turns out that you have to perform an age check either by taking a picture of yourself or identifying yourself with your ID. Considering the content of the website I think that an age verification is not a bad thing. What bothers me, however, is that they perform the age check AFTER you have purchased your subscription. So they clearly don’t mind taking money from underage people as you can get the subscription without passing the age verification.

I personally don’t feel comfortable sharing identifying information about myself and had I known in advance about the age verification I wouldn’t have gotten the subscription in the first place. Thank god it’s only a free trial but it still annoyed me a lot!

13 August 2024
Unprompted review
CHEEX logo

Reply from CHEEX

Hi Mark,

thank you for taking the time to share your feedback. We completely understand your frustration with the age verification process.

This verification is an essential step for us to ensure everything is compliant with (German) legal and safety standards. If you choose not to complete it, rest assured that we will cancel your subscription and promptly issue a refund if any charges were made.

Please don’t hesitate to reach out if you have any further questions!

Rated 4 out of 5 stars

Excellent Combination of Ethical Porn and Sex Education

Excellent combination of ethical porn and sex education service. It doesn't feel cheap, but if you calculate the cost per day it really is very good value for money. I'm still in my 7 day free trial though so bear that in mind.

The tutorials are all very good and very natural. The instructors do a good job demonstrating the techniques they use. Overall I felt it was better than similar sites like Lustery in that respect.

I've seen others complaining about the lack of filters and tags. In terms of kink I cannot say, but I do know that lots of ethical porn sites are moving away from most common porn categories because of how they encourage fetishisation of minority performers. Cheex is in-between and does have some categories but not the usual kind.

Overall I found the experience very cool so far and I'm looking forward to exploring more of what they have to offer.

7 June 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. They charge. And don’t give you a way to cancel except through their billing.

3 June 2024
CHEEX logo

Reply from CHEEX

Hi Gene,

We’re sorry to hear about your experience. We want to clarify that you can cancel your subscription through your account settings at any time. Additionally, our customer service team are also available to assist with cancellations.

Since a free trial should not incur charges within the trial period, it’s important to us to resolve this issue for you. We haven’t received a request from you yet, so please reach out directly to our support team so we can address this promptly.

Thank you for your understanding, and we look forward to helping you resolve this matter.

Rated 5 out of 5 stars

I honestly wish I found cheex way earlier

I honestly wish I found cheex way earlier! this membership has everything if you're interested in improving your sex life and have fun ;)) I've been following them on instagram for a long time and always loved their thoughtful and diverse content so I decided to finally give it a go. the yearly membership is pretty convenient and the value is great. I love that they started with their own productions, too - the movies are fantastic. I will 100% renew my subscription next year!!

3 February 2024
Unprompted review
Rated 5 out of 5 stars

LOVE CHEEX!

Love my subscription to CHEEX, their erotic films feel authentic and I really enjoy their audio stories too. Plus the online magazine is super informative and an easy read if you're ever curious.

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Sexual Wellness Platform

I can highly recommend this platform. the design and curated content selection is realy high class. I really love the masterclass they put together.

24 December 2023
Unprompted review
Rated 5 out of 5 stars

I have been with CHEEX for more than a…

I have been with CHEEX for more than a year now and I absolutely LOVE the content and the community behind it.

I am learning so much about myself and my se*uality. I never had so much fun watching ad*lt movies and I never would have thought I could get into audio guides and spicy stories, but it's one of my favourite things now.

Highly recommend CHEEX to everyone!

12 March 2024
Unprompted review

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