BOOMBA Reviews 

254
•
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, most reviewers were unhappy with their experience overall. Many people struggled significantly with the strict returns process, noting major difficulties when trying to obtain refunds and dealing with unhelpful support teams. Customers also reported poor product quality, mentioning that adhesives frequently failed to hold properly during wear and sizes did not match the provided guidelines. Some reviewers were happy with the product, finding it completely ideal for special events like weddings and very effective for daily wear support. A few other people also felt that the overall fit and lift were wonderful, helping them feel confident and comfortable in their favorite outfits.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many consumers praising the high quality fabric,... See more

Quality

Customers consistently note ambiguous experiences with quality regarding this product. While many reviewers... See more

Return policy

People report negative experiences with return policy, noting that the process is excessively tedious and... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising prompt email responses,... See more

Refund

Customers expressed deep frustration and dissatisfaction regarding the refund process, frequently reporting... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Fast delivery but Overrated Products. The purchase was smooth and straightforward, and the delivery was pretty quick from the US to the Netherlands; however, the products are way overrated. I at... See more

Rated 3 out of 5 stars

I love the lift and the fact that they will stick soft fabric to your boob so you don’t have to worry about fabric slipping and showing off your boobs. However, my Demi boost inserts were gr... See more

Rated 3 out of 5 stars

Customer service polite and responsive, but the return process was so tedious with needing to take photos of items I wanted to return. Those photos weren’t good enough, so I had to retake photos. I... See more

Rated 1 out of 5 stars

The exchange process is a nightmare. I am 67 years old, and all they did was accuse me of digitally producing photos. At no time did I ever think they would actually exchange the product. So buy at yo... See more


Company details

  1. Women's Clothing Store
  2. also in
  3. Lingerie Store

About BOOMBA

Written by the company

We are the creators of the world's first double-sided adhesive bra inserts. Founded with the mission to solve common wardrobe dilemmas, we design innovative undergarment solutions that provide seamless lift, support, and wardrobe freedom for tricky necklines.

Our mission as a women-owned brand is simple: to create products that empower our community to wear what they love with total confidence.

Contact info

2.5

Poor

TrustScore 2.5 out of 5

254 reviews

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2.5

All reviews

(254)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this product

Love this product!

I ordered them 3 years ago and up to today it’s still sticky. It’s very comfortable and it’s helpful for me.

13 June 2024
Unprompted review
Rated 2 out of 5 stars

These were way too big for a bikini top…

These were way too big for a bikini top and stuck out on the sides. They told me too bad, they don't do refunds or exchanges. I made a comment on IG which they promptly deleted. There's no way for me to put a review on their website with a verified order so those are probably mostly fake. Concept is great but definitely not worth the price.

27 May 2024
Unprompted review
Rated 1 out of 5 stars

i ordered on the 29.04.24

i ordered on the 29.04.24. it is now the 10.05.24. I went to see how long it would take and checked the tracking info only to discover that it said it had been delivered on the 22.04.24. which would be impossible as I hadn't even placed the order then.
I can't get a reply back from customer services, they ignore my emails and now I'm 40 odd quid down

10 May 2024
Unprompted review
Rated 5 out of 5 stars

Great experience overall

I bought these for a stag in Vegas, and these worked so well, gave me the lift and boost I was looking for in a dress that I didn’t quite fill out.

The customer service was stellar before and after the purchase too, which was a pleasant surprise. Jessica and Anna helped me choose the style of the inserts for the dress I was shopping for, and they also asked me if there were other outfits I had planned. I ended up getting the Ultra Boost Inserts and the Demi Boost Inserts, and they both worked great for different outfits.

I tried them in the water for two pool parties too, and they really stayed put which was surprising. I was just hoping to snap a few pics but I got into the water, forgetting that I had the inserts on, they’re pretty comfortable I barely felt them.

Anyways, really great experience overall. I’ll be purchasing more when I need them, but I’ve used them for over ten times and they’re still really sticky, so probably not back for a while. I’ve since recommended them to my friends too, and heard good feedback.

8 April 2024
Unprompted review
Rated 1 out of 5 stars

This company is a huge scam

This company is a huge scam. The products doesn’t do what it says and are no different than a cheap drugstore product. I ordered two items and none of it sticks or holds or supports. I tried them with different dresses and tops with different materials. I also tried to follow the video and their instructions nothing worked. I contacted customer support to return those and get a refund. They asked me to send all the dresses I tried them with. After I sent them the photos of all the clothes i tried with they asked for a video to verify and check the stickiness. So I sent a video CLEARLY showing how it doesn’t stick. And they still refuse to refund me and claims it passes their quality check. This company is a huge scam you will find it out if you do a little research on the internet.

2 April 2024
Unprompted review
Rated 4 out of 5 stars

Helped my dress fit a lot better

I ordered for my wedding fitting last week. Express shipping was expensive but it was worth it. It helped my dress fit a lot better. Customer service was really helpful when I sent in my dresss photo.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and quick customer service

Friendly and quick customer service. Ordered wrong item and emailed them and they replied within an hour and corrected my order to ensure I got the correct items.

24 March 2024
Unprompted review
Rated 1 out of 5 stars

I purchased a bra from this company on…

I purchased a bra from this company on 02/08 for an event this Friday (2/23), giving ample shipping time. The company, however, sent me the wrong item in the wrong size and wrong color. I reached out to them to receive a refund since I did not get what I ordered, they would not be able to ship me a new item in time for my event, and I would no longer have a use for said item after the event- therefore store credit would not be accepted. I reached out to them the same day I recieved the wrong item (02/16). I offered to ship them back the wrong item multiple times but they refused. I requested a refund and got the run around for two days as I continued to reach out to them and they kept responding that they were "working with their team". They finally got back to me after days and asked me to send them a photo of the bra cut into 4 pieces. I cut the bra and sent them a photo. They then started making excuses that they needed certain angles and lighting for the photo and continued to ask for me to jump through multiple hoops before they would consider processing my refund request. At this point I've wasted multiple hours on their terrible customer service and it is clear that they have no intention on giving me a refund.

19 February 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy

Do not buy! all the comments on here are fake. I have photos and videos to prove how bad these are and I'll be posting them. Can message me if they want more info. Do not waste your money. They do not last sticky, mine start peeling off with in 30 minutes and this was even with a tight corset shirt on and also a bra. They are tacky and gross and look like you have shoved a big ball down your bra! Then when you try to talk to them they completely Gaslight you and send constant emails trying to confuse you to make you give up with getting a refund!!! DO NOT BUY

10 November 2023
Unprompted review
Rated 5 out of 5 stars

I usually do not write reviews but I…

I usually do not write reviews but I had to after the experience I had with their customer service. They really went above and beyond to help me. I often have trouble buying sticky bras because of my uneven breasts. I was worried I would select the wrong size so I reached out to them. They replied me instantly and even helped me to create a custom package to ensure the products would fit me well. Their customer service was amazing, quick and very helpful. I can't wait to reorder again!

12 November 2023
Unprompted review
Rated 1 out of 5 stars

The quality is really bad

The quality is really bad. I got the order and I noticed right away it’s poor quality for what you pay for. They asked for a picture and even that they didn’t accept returns and no refunds. $100.00 went down the drain.
They also had asked me cut them in pieces, which I did.. but still no refund.
Save yourself money.

12 June 2023
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING CUSTOMER SERVICE

I don’t normally get the chance to write positive reviews because customer service is a bit of a lost skill these days, but I had to rush straight over to praise the social media team @Boombaofficial.

Absolutely stellar customer service from Boombaofficial! I reached out to their social media team regarding product details and sizing queries, and I must say, their responsiveness was both immediate and incredibly helpful. Not only were their replies answering my questions, Boomba then followed up with a DM where they went above and beyond to clear up my confusion, as well as ensuring I had all the necessary sizing information, and additional relevant details.

As a soon-to-be customer, this exceptional level of attention has instilled (in me) a strong sense of trust and confidence when purchasing from Boombaofficial.

My advice to anyone uncertain about their products or sizing? Simply reach out to them via DM and witness their outstanding service firsthand.

If you’re in doubt,
DM them & find out!

(Not a fake review!)

30 October 2023
Unprompted review
Rated 1 out of 5 stars

BOOMBA Sticky Bra will tear off your skin

I give them 1 star because the inserts are great. I decided to try their magic padded sticky bra. The adhesive is so strong it tore off the first layer of skin, I followed the instructions precisely and removed gently. Boomba did not take my concern seriously and simply said to stop using the product and offered me 30% off after back and forth emails. I could not wear a bra for a week due to the stripped skin and filed a complaint with health Canada to ensure protection for other consumers. Nevertheless Boomba claims there’s no concern on their end and blamed me for misuse and sensitive skin which neither are true. Not only did I throw away 80$ but I sustained injury from their product. They are not a company that stands behind their customers. BUYER BEWARE!

18 October 2023
Unprompted review
Rated 1 out of 5 stars

Took forever to ship

Took forever to ship. CS was so unhelpful and kept saying the package had shipped even when after 7 days USPS still said it had not received the package. I don’t think I will ever get this package and will probably do a charge back.

16 October 2023
Unprompted review
Rated 1 out of 5 stars

I recently purchased the Boomba sticky…

I recently purchased the Boomba sticky bra ahead of my wedding day and tried it for the first time when I went to my first fitting. Unfortunately after applying the bra, one of the cups was perfect while the other one was scalloped. I tried reapplying the cup and tried to smooth it out but nothing fixed the problem. Due to the scalloping, the cup did not stick properly and you could see the shape through my dress.

I reached out to customer service and spoke to Ashley and Adiana. Unfortunately the customer service representatives started by asking my sizing (which they confirmed I had ordered the right size) then asked if I could film the cups stickiness and then just kept telling me that I should watch the videos as I was new to the product and then proceeded to ask my whether I had tried smoothing out the cup. None of their suggestions actually meant that anyone had read my initial message and was reading my messages. At no point did anyone take any responsibility for the faulty cup and I was just sent more videos to watch, despite clearly being more than adequate at applying the cup as I had one perfect cup. The issue has nothing to do with the application but the actual product is faulty.

Ashley said that they would look into the problem and get back to me within 24 hours. After a few hours, I was sent an email to say that it was discussed with the team and they would offer me 10% off my next purchase.

Please save your money because I am now left with a faulty product and customer services won't help you - getting a replacement would fix the problem and would mean that I would be happy with the product because I love one of the cups.

25 October 2023
Unprompted review
Rated 5 out of 5 stars

Bombshell Bride

I had my wedding dress made custom and the corset bodice was literally cut to my body, and I still had cleavage gaps. My dress maker recommended cutlets, and I went to a lingerie shop. They had Boomba’s in stock.

I’d tried sticky bras before at formal event and was never truly happy with them but these were a game changer! I’m going to be a bombshell on my wedding day thanks to Boomba’s!

5 June 2023
Unprompted review
Rated 1 out of 5 stars

Really bad quality

Really bad quality. I got a bundle of three and none of them stick properly. They’re thick and can been seen under your shirt. Made and shipped from China. Don’t waste your money!

10 May 2023
Unprompted review

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