So easy to use, clear and concise. Just register your details, select a date and time, the beauty/well being option you need which is all pre-priced, add any additional comments/requirements and submi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jake was awesome! Our team really enjoy this little treat, and everyone spoke about how amazing, friendly and professional Jake was. We will ve definitely booking in again!
Company replied
My Husband and I had a great experience with Yalan. I booked her massage service as a surprise for my Husband for Father’s Day. The booking process is extremely smooth and easy and the service itself... See more
Company replied
Just had my first in-home massage and it was such a relaxing experience. Having my own music and candlelight really made it feel calm and personal. Leanne was wonderful—very professional, trustwo... See more
Company replied
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Blys brought the spa to my living room!
My massage was amazing! From the easy booking. To the tracking when your therapist is on their way! Amazing for me as a mom to get the dogs put away and baby given to dad or put down for a nap!
Yorlanis was so thorough in her techniques and really paid attention to what area I said bothered me the most! Best massage I’ve ever had. And Blys really brought the spa to my living room!
14 July 2026
Unprompted review
Reply from Blys
Thank you, Bee ! 🙌 A mom sneaking in some well-deserved self-care while the dogs are away and baby is sorted -- we love it! 👶🐾 So happy to hear Yorlanis delivered exactly what you needed, focusing right in on the area that bothered you most. That kind of attentiveness is exactly what the Blys experience should feel like. 💆 We'll be here whenever you're ready for your next appointment!- The Blys Team
Highly recommend an in-home massage with Alexandra!
Alexandra was so lovely and massaged my mum with care and respect.
13 July 2026
Unprompted review
Reply from Blys
Susan, it’s lovely to hear your mum’s massage felt caring and respectful. We appreciate you taking the time to leave a review.
The Blys Team
Juliet
The therapist was fantastic. My massage was outstanding. She focussed on my tension and she released it. The facial was also very nice. Highly recommended.
13 July 2026
Unprompted review
Reply from Blys
Thank you, Georgina! We're so pleased to hear the massage was outstanding and your tension fully released and that you enjoyed the facial too. We appreciate you recommending Blys.
- The Blys Team
Stephen was brilliant
Stephen was brilliant - asked me about areas where I needed and focused on them. Definitely use him again
11 July 2026
Unprompted review
Reply from Blys
Thank you so much for the wonderful feedback Dave! We're thrilled to hear you had such a personalized experience and that your session hit all the right spots. We hope to see you again soon!
Warm Regards,
The Blys Team
Very easy to use
Very easy to use. Lovely massage therapist. I loved having someone come to my house and trusting she was verified by Blys.
8 July 2026
Unprompted review
Reply from Blys
Thank you so much, Jen Alyce! We're thrilled to hear you had such a wonderful experience. Knowing you felt comfortable and at ease having a wellness professional come to your home means the world to us. So glad the platform was easy to use too! We look forward to booking your next session.
Warm regards,
The Blys Team
Wonderful massage…
Elise came to our house and gave my mum her first ever massage. Mum was nervous about it but Elise was reassuring, kind and professional. It was a wonderful experience.
10 July 2026
Unprompted review
Reply from Blys
What a beautiful story, Simon! It's so special to hear about your mum's first ever massage, and we're thrilled it was such a positive and reassuring experience for her. Thank you for choosing Blys, and we hope she gets many more moments of wellness ahead!
Hajira was fantastic
Perfect pressure, very friendly. Will book with her again!
9 July 2026
Unprompted review
Reply from Blys
Thank you so much for the kind words, Joseph! We're thrilled to hear you had such a wonderful experience. We'll make sure your feedback is noted, and we look forward to welcoming you back for your next session!
Post C section lymphatic drainage massage
I had an amazing experience with Ali as my lymphatic drainage massage therapist. I’m three months post C-section, and she really helped with drainage around my scar tissue. She brought everything she needed, explained the process in detail beforehand, and kept me informed throughout. I felt completely comfortable, and the massage was incredibly effective. I’ll absolutely be rebooking with her!
8 July 2026
Unprompted review
Reply from Blys
Thank you so much for sharing this, Inaaya! We're so glad your lymphatic drainage session was such a positive experience, especially at such an important stage in your recovery. It's wonderful to hear you felt comfortable, informed, and well cared for throughout. We look forward to welcoming you back!
Reply from Blys
Thank you so much, Joshua! We're thrilled to hear you had a great experience. Knowing the booking was easy and the massage hit the mark means a lot to us. We look forward to welcoming you back soon!
Awesome massage
Awesome massage, best I have had. Great service also. Last minute request and no issues at all. Turned up on time and very professional.
6 July 2026
Unprompted review
Reply from Blys
Thank you so much, Angela and Kevin!
We're so glad you had such a wonderful experience and that your last-minute booking went smoothly. Punctuality and professionalism are everything, and it's great to hear it all came together for you.
We hope to welcome you back again soon!
Best massage in the comfort of my own home
Very easy to book using Blys app . Quick response and great communication .
Had the most fantastic massage with Christine ( she is the best ! ) in the comfort and convenience of my own home . Highly recommend
7 July 2026
Unprompted review
Reply from Blys
Thank you so much for your wonderful review, Lyn! We're thrilled to hear the booking experience was smooth and that you enjoyed such a fantastic massage in the comfort of your home. That's exactly the experience we aim to create. We truly appreciate your kind words and recommendation!
Booking was easy and service was great
Booking was easy and service was great. Highly recommend
6 July 2026
Unprompted review
Reply from Blys
Hi , thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)
Very disappointing experience with…
Very disappointing experience with Blys, especially during our honeymoon.
We booked a 90-minute couples massage, expecting a premium and relaxing experience. One of the therapists was very good and completed the full 90 minutes. Unfortunately, the therapist assigned to me was very poor. The massage was uncomfortable, low quality, and he stopped after only 60 minutes instead of the 90 minutes we paid for.
This completely ruined what was supposed to be a special honeymoon experience.
What makes it even more disappointing is how Blys handled the situation afterward. They only refunded the 30 minutes that were not provided, which feels like the absolute bare minimum with a voucher of 25$ (On a over 400$ total price...). There was no real customer service, no goodwill gesture, and no proper acknowledgement that the experience itself was unacceptable.
From what I was told by the therapist, Blys charges a significant amount per therapist while the therapist only receives part of that amount. So the refund felt like they were simply covering the unpaid portion of the therapist’s time, while still keeping their margin and taking no real responsibility for the ruined experience.
For a company charging premium prices, this is not acceptable. The issue with Blys is that you may get a good therapist, but you may also get a very bad one — and if that happens, don’t expect the company to properly stand behind the service.
Very disappointing. I would not recommend Blys for any important occasion, especially not for something like a honeymoon.
24 June 2026
Unprompted review
Reply from Blys
Hi Keryann,
Thank you for taking the time to share your feedback. We're sorry to hear that your booking didn't meet your expectations, particularly during what should have been a memorable part of your honeymoon.
After you contacted us, we carefully reviewed the details of your booking. Based on that review, we processed a refund ($124) that went beyond the value of the undelivered portion of the appointment and also provided a goodwill voucher as a gesture of goodwill. We appreciate that this may not have changed how you feel about the overall experience, but we wanted to ensure your concerns were taken seriously and that an appropriate resolution was offered.
Blys is a platform that connects clients with independent wellness providers, and while we work to facilitate a positive experience for everyone, we understand how disappointing it is when a booking doesn't go as planned.
Thank you again for sharing your feedback. We value it, and if there's anything further you'd like to discuss, please reach out to us at hello@getblys.com.
Warm regards,
The Blys Team
Absolutely mugged off
Absolutely mugged off. I put our an enquiry on their website for a massage. Someone came through as interested in the job. I didn't confirm it because he didn't have any reviews and I wasn't sure about it. The app then auto confirmed it. I went to cancel immediately and was told I would be charged £6.80 for cancelling a booking i never made. Today I have checked my bank balance and they have debited the full £74. This is the least relaxing wellness experi3nce ever.
5 July 2026
Unprompted review
Reply from Blys
Hi Rosa,
Thank you for taking the time to share your feedback. We're sorry this experience has been stressful.
Upon review, we found that the booking request was made available to the first available provider rather than selecting a specific provider. As outlined during the booking process, once a provider accepts the request, the booking is automatically confirmed and payment is processed.
As the booking was cancelled after it had already been confirmed, a 10% cancellation fee (£6.80 ) was applied in line with our cancellation policy. We can confirm that the remaining amount of £68 was refunded immediately after the booking was cancelled. While the original charge may still be visible on your account as refunds typically take 3 to 5 business days to be reflected by your bank, which is why it may appear that the full amount has been charged. Our team also reached out to you via email to explain this and provide further details.
If you have any questions or if we can assist further, please don't hesitate to contact us at hello@getblys.com.
We appreciate your feedback and hope we'll have the opportunity to provide you with a better experience in the future.
Regards,
The Blys Team
Easy process and great service
Booking was very smooth and easy, even being so close to our event date, and our therapists were friendly and helpful - very happy to recommend working with Blys.
4 July 2026
Unprompted review
Reply from Blys
Thank you so much, Ellie! 🧡 It's wonderful to hear the booking was smooth — especially with the timing so close to your event. That's exactly what Blys is here for. So glad the therapists made it a great experience, and we hope to be part of your next event too!
Awesome experience and great service!
Awesome experience and great service!! Highly recommend especially to pregnant women and mums!!!
3 July 2026
Unprompted review
Reply from Blys
Thank you so much, Jade! We're thrilled to hear you had an awesome experience. It means the world to us that you'd recommend Blys to pregnant women and mums - providers on Blys take extra care to make every session safe and special. We hope to be part of your wellness journey again soon!
- The Blys Team
A hot stone massage in your home
If you think having a hot stone massage in your home isn’t possible, then think again and book Angi (Sydney) through Blys.
Perfect this time of the year with the colder weather and an antidote for my chronic pain, stress, anxiety and poor circulation.
Angi is always punctual, professional, caring, attentive and shapes the session to meet my needs. I enjoy the carefully selected background music too.
2 July 2026
Unprompted review
Reply from Blys
Thank you so much, Noel - what a beautiful review! A hot stone massage at home during the colder months sounds like exactly the kind of experience we hope every client gets to enjoy. It's wonderful to hear that Angi made the session so special - punctual, professional, and tailoring everything to your needs. We'll make sure she knows how much your kind words mean. See you next time!
- The Blys Team
Laura is always happy & bubbly & does…
Laura is always happy & bubbly & does such a good job.
2 July 2026
Unprompted review
Reply from Blys
Thank you so much for the lovely review, Wendy! 🧡 We're so happy to hear that Laura always brings great energy and skill to your sessions — she's a wonderful therapist and we'll be sure to pass your kind words on to her. We look forward to seeing you again soon!
Wonderful massage experience
I had a massage with Tiffany Saylor in Winter Garden. She gave a great deep tissue massage and I would repeat
27 May 2026
Unprompted review
Reply from Blys
Thank you, Shawn! Deep tissue with Tiffany in Winter Garden - sounds like exactly the kind of session worth repeating. So happy it hit the spot. See you next time!
- The Blys Team
What a wonderful service
What a wonderful service! I had my dog with me, so it was beyond convenient to be able to get a massage in my room. My masseuse, Annastasia, was truly gifted.She had her hands on me from head to toe (the Foot Massage was like a religious experience!). My feet are a DISASTER...they haven't felt this good in YEARS!!! I can't recommend this service highly enough...
29 June 2026
Unprompted review
Reply from Blys
Hi Madame Queen! 🐾✨
Wow, this truly made our day - thank you so much for sharing! We're so glad Annastasia could take such amazing care of you (and that your pup got to stay close by!). A foot massage that feels like a religious experience? That's exactly the kind of magic we love to hear about. 🙌
Your feet deserve to feel incredible - and now they do! We'll make sure Annastasia knows how much her work meant to you.
Your next session is going to be just as good - we'll be ready when you are. 💆♀️
- The Blys Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.